Name: Oracle CPQ
Rating: 4.2 (153 reviews)

Overview

Product Information on Oracle CPQ

Updated 13th October 2025

What is Oracle CPQ?

Oracle CPQ is a software designed to streamline and automate the configure, price, and quote process for businesses. The software enables users to manage complex product configurations, pricing models, and quotation workflows, reducing manual errors and ensuring consistent pricing across sales channels. Oracle CPQ provides guided selling tools, approval workflows, and integration capabilities with CRM and ERP systems to optimize sales efficiency. It addresses the business challenge of lengthy and error-prone quoting processes by standardizing configuration rules, automating pricing, and generating accurate proposals. The software supports various industries seeking to enhance the accuracy and speed of their sales quoting activities.

Overall experience with Oracle CPQ

Freight Specialist

250M - 500M USD, Transportation

FAVORABLE

“A strong tool for smarter sales processes and improving efficiency.”

4.0

Mar 30, 2026

My overall experience with Oracle CPQ has been extremely good, especially in terms of bringing more structure to our sales process. This has made quote generation more consistent and less dependent on manual effort. Initially, it took some time to get familiar with with how configurations and pricing logic work, But once that was sorted , it became a dependable tool for daily operations.

Manager, Customer Service And Support

10B - 30B USD, IT Services

CRITICAL

“Effective CRM and ERP Integration For Procurement But Interface Complexity Raises Concerns”

3.0

Feb 16, 2026

Robust solution with good workflow automation but user experience and design seems outdated

About Company

Company Description

Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure presents functionalities to facilitate the transition of workloads from on-site systems to the cloud, and vice versa, as well as between different clouds. Oracle's cloud software applications provide modern tools designed to support sustainable growth and resilience in businesses. Tools developed by Oracle are used by a wide range of users including nonprofit organizations and businesses of various sizes, to aid in operations like supply chain streamlining, human resource management, financial planning and connecting data and global users. Apart from business solutions, Oracle's technology also aids in tasks ranging from government defense to scientific and medical research.

Company Details

Company type

Public

Year Founded

1977

Head office location

Redwood Shores, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.oracle.com

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A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Oracle CPQ

Reviewer Insights for: Oracle CPQ

Deciding Factors: Oracle CPQ Vs. Market Average

Oracle CPQ Likes & Dislikes

I like most how it handles complex product combinations without much confusion. It guides users step by step, which makes it easier for sales teams to create accurate quotes. It also ensures that pricing and discount rules are followed properly, which adds a layer of control that we didn't have before. One of the main things I appreciate about Oracle CPQ is how it brings structure and reliability to what used to be a very manual and error prone quoting process.

CRM and ERP integration is good and good capture of bill of materials and other procurement information

A new hire can generate a complex, professional quote on their first day by simply answering prompts about the customer's needs. This significantly reduces the 'ramp-up' time for new talent.

While this platform is very powerful, there are areas where it could be more user friendly. The interface in particular feels a bit dated and not always intuitive, especially for new users. It often takes some time and training before someone can use it confidently, which can slow down adoption in the early stages. Another challenge is the level of effort required to make changes. Even relatively small updates to pricing rules or configurations can sometimes require technical knowledge or support from specialized teams.

System can be complex to use, interface can be slow , and design seems non user friendly

While Oracle is moving the 'Redwood' design, parts of the platform still feed dated and clunky, requiring more clicks than necessary for a standard sales rep to finish a task.

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Peer Discussions

Oracle CPQ Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Transportation

Review Source

A strong tool for smarter sales processes and improving efficiency.

Business Development Associate

<50M USD

Services (non-Government)

Oracle CPQ Enhances Quote Accuracy but Dated Design Requires Workflow Improvement

5.0

Mar 11, 2026

Oracle CPQ is a powerful, enterprise-grade solution that brings discipline to the quoting process. My experience has been that it significantly reduces manual errors and ensures price consistency across global teams. While the implementation process is long and requires technical expertise ( specifically in BML scripting ), the return on investment comes from the elimination of 'bad deals' and the speed at which the sales team can generate complex proposals. It integrates very well with major CRMs like Salesforce or Oracle Cx, making the data flow seamless.

PURCHASING MANAGER

Manufacturing

Powerful CPQ Platform

Nov 25, 2025

Our overall experience has been positive. Oracle CPQ is stable, scalable and helped streamline our quoting process across the whole organization.

Senior Manager - Enterprise Solution

IT Services

Oracle CPQ Simplifies Complex Configurations But Faces Setup and Performance Challenges

Jan 19, 2026

Oracle CPQ is a robust CPQ platform that excels in complex configurations, guides selling & quote automation. I have a strongly positive experience of the product.

ENTERPRISE ACCOUNT EXECUTIVE

Software

Oracle Integration Enables Faster Quoting and Immediate Error Detection for Teams

Mar 19, 2026

Really strong integration w/ Oracle that allows my team to streamline how we generate quotes which ultimately saves us a ton of time.