Demandbase, the pipeline AI platform, empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform to accelerate your pipeline at scale.
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Demandbase consistently works to add new features and listens to their customers' concerns and interests. If there's a feature missing, there's usually a temporary work around that the support team is happy to help set up ad hoc. Demandbase also positions itself as a thought leader in the category and backs it up with open communication and assistance from nearly every department to make sure their clients use the platform to its full potential.
Being able to push campaigns to specific individuals within organizations and measure their engagement has been strong.
The accurate account and contact data combined with real time email verification, improves reach, reduces wasted effort and help us execute campaigns with greater confidence and efficiency. Their Display advertising is top notch for targeting high ticket prospects.
While doing great on the ABM side, the Advertising features can be lackluster when it's time for reporting. Many reports that could be self-service are hidden behind CSMs and don't always paint a full picture in conjunction with the ABM platform. Additionally, other features are hidden behind additional costs like personalized ads or pages, buying groups, etc. that can feel limiting to the user.
Technical integrations with our CRM systems have been a challenge, as well as getting to the known customer level of ABM. It also takes a great deal of effort from Sales and Marketing to unite and get full use from the tool.
Some aspects of reporting is more intuitive and customizable especially for quick insights and executive level-views.