Overview
Product Information on Esker Accounts Receivable Solution Suite
What is Esker Accounts Receivable Solution Suite?
Esker Accounts Receivable Solution Suite Pricing
Overall experience with Esker Accounts Receivable Solution Suite
“Esker's User-Friendly Interface Simplifies Account Management”
“Utilising automation and digitisation through critical review of function, drives change.”
About Company
Company Description
Esker is a global cloud platform built to unlock strategic value for Finance, Procurement and Customer Service professionals, and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s solutions incorporate AI technologies to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Esker Accounts Receivable Solution Suite
Reviewer Insights for: Esker Accounts Receivable Solution Suite
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Performance of Esker Accounts Receivable Solution Suite Across Market Features
Esker Accounts Receivable Solution Suite Likes & Dislikes
We did not have a collection system prior to Esker. I personally have worked in JDE collection system as well as GETPAID. Esker is easy to use and very user friendly
Auto match payment - invoices to payment in multiple options by value, date, remittance and customer. Remittance mapping - AI learning and automatic mapping Push to ERP - Whilst I have it set to update our ERP on the hour, I can push this at anytime to update the system and avoid wait times! I can then close the sync when I need downtime to close accounting periods also.
Superior UI/UX features with exceptional OCR features to read financial documentation and automate data input controls.
initially lots of work to upload history. logging pay dates is very tedious and time consuming. The locks are far too small should be a different color, bold so you can see it. picking a date is also slow because you are forced to use the calendar rather than simply keying the date. 10-2-2025 Esker did an enhancement and the locks are now larger and bolder, much easier to navigate. Still would like have the option to just key a date vs using a calendar.
Training by Esker staff - Trainer was not across product or slides that were displayed. Training was not at the right level. Dashboards and Reporting should have been part of the system. This was not provided until very late after integration and took many attempts to obtain a reasonable dashboard with analytics Errors cannot be filtered or sorted (to the top) when allocating a payment. Need to go through each screen to find the 'red' boxes.
Some complexity/limitations with integration into SAP S4HANA which required extension changes on SAP side. Would appreciate more agility with some of the emailing functionality.
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Esker Accounts Receivable Solution Suite Reviews and Ratings
- AR Finance Manager1B-10B USDHealthcare and BiotechReview Source
Esker's User-Friendly Interface Simplifies Account Management
Our current customer advocate is good. We have bi weekly meetings with Scott and he is able to answer most questions. I was able to reduce the AMER team by one employee because of the Esker effciencies. - Director of IT50M-1B USDRetailReview Source
A platform for the future to support efficient order to cash processes
Exceptional business knowledge from the sales team through the implementation team. Personable and cares about getting the right result. - IT Manager10B+ USDConsumer GoodsReview Source
Clear and defined partnership that continues to evolve as we fulfil our Esker ambition for I2C (Global deployments)
Clear and defined partnership, seamless experience transitioning from project to support mode, hands-on support from Esker CX team as part of continuous improvements. Stable solution - Senior Credit Manager1B-10B USDHealthcare and BiotechReview Source
Esker Team Delivered Thorough Planning. But inhouse ERP teams faced Data Mapping Challenges
Esker came well prepared with well thought our plans for our bespoke requirements - HEAD OF INVOICE TO CASH50M-1B USDConstructionReview Source
Efficient Onboarding and Automation Features Noted, Analytics Could Be Improved
Esker onboarding was efficient and they worked well within our timeline and requirements. Product is overall excellent, providing high levels of automation and standardisation opportunities