Overview
Product Information on Esker Source-To-Pay
What is Esker Source-To-Pay?
Esker Source-To-Pay Pricing
Overall experience with Esker Source-To-Pay
“Automated Invoice Handling Reduces Manual Work for Finance and AP Teams”
“The product is good but need lot of modifications for large complex organizations ”
About Company
Company Description
Esker is a global cloud platform built to unlock strategic value for Finance, Procurement and Customer Service professionals, and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s solutions incorporate AI technologies to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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User Sentiment About Esker Source-To-Pay
Reviewer Insights for: Esker Source-To-Pay
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Esker Source-To-Pay Likes & Dislikes
From a finance management point of view, the automatic statement reconciliations have been invaluable. Our AP clerks were previously struggling to complete many reconciliations, but with the process now being managed by Esker we have been able to be much more pro-active in obtaining missing invoices, which has meant fewer surprises for our cashflow management. We have gone from only reconciling our priority suppliers to reconciling every statement that we receive. Our AP clerks love Esker's set aside - waiting for goods receipt option for invoices where no GRN is available. Once a GRN has been created, it gets automatically placed against the waiting invoice, and the invoice is sent back to the AP team for validation. This has cut out a lot of wasted time spent manually rechecking invoices, allowing them to instead spend that time on more value adding processes.
The web based product & the speed of processing
- User interface / look and feel of the application - Document accessibility / archiving / retrieval - Ease of (business) administration i.e. workflows, users, inbound channels, etc. - CX support (by the German team)
Once a statement has been reconciled we have not been able to find a way to obtain a record of the reconciliation, either via printing or from downloading an xml file, to use during our financial audit. This is the only negative point we've found after 9 months of usage.
Quality of invoices being read by Esker is really poor, due to limited scope every process becomes complicated and doesn't cover everything in out of the box solution.
- Speed of implementation when it comes to new change requests / adjustment of customization - Reporting interface (we are doing the reporting outside of Esker, exporting the needed data and building what is needed in SAP Analytics Cloud) - OCR performance - Proactivity on e-invoicing side
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Peer Discussions
Esker Source-To-Pay Reviews and Ratings
- Management Accountant50M-1B USDManufacturingReview Source
Automated Invoice Handling Reduces Manual Work for Finance and AP Teams
Our company uses only the accounts payable solution of Source-To-Pay. The entire process from initial scoping through to development and end usage was well structured and managed by Esker's professional services team. Clear deadlines and milestones were given during development and implementation that kept the project on track, with all tasks handled via Monday. Regular discussions were held with to make sure everyone involved in the project was clear on the progress and potential issues, which allowed problems to be tackled pro-actively. This resulted in our company going live on time with minimal issues, and without any disruption to the wider business. - Head of GBS Finance1B-10B USDManufacturingReview Source
Esker Accounts Payable solution review
We have implemented only the AP (Vendor Invoice Management) part of the source to pay solution, not the entire product suite. Overall the application is working well, is stable and has helped us increase automation, albeit not to the degree we had wanted to. User administration, business workflow configuration and all tasks which can be done by the business admin are fast, easy and straight forward. Improvement potential: speed and flexibility on Esker side to implement changes, a broader "standard" product (which is inherent to an ERP agnostic solution) and no need for that many customizations, better reporting interface, proactive developments and integrations on the e-invoicing side, catering to more international requirements (Asian countries), OCR performance and overall R&D. - Procurement Manager10B+ USDConsumer GoodsReview Source
ESKER delivers huge benefits if the standard is sufficient and allows flexible enhancements when neccassary
Very professional RFP presentation including prototype which were fitting to a specific requirement. A trusting partnership results in open and transparent communication. always willing to deliver improvements. Standard solutions do not cover all requirements for such a multi-business global company and the enhancements which involve R&D are difficult to implement. Multiple partners for implementation are appreciated but coordination of several partners or internal organisation is not always seamless. - Senior Manager Accounts Payable1B-10B USDTransportationReview Source
ESKER streamlines invoice processing and enhances efficiency and accuracy through the adoption of automation and machine learning, while providing clear visibility across AP operations to support data driven decision making and proactive issue resolution
Esker has streamlined AP operations by automating manual processes and leveraging machine learning. This has improved efficiency, reduced invoice turnaround time and ensured compliance in invoice posting. The dashboard and reports enable AP Team to identify areas for process improvement, explore opportunities to optimize workflows and monitor performance which contribute to better operational efficiency within AP function - Finance Associate50M-1B USDManufacturingReview Source
Manual Invoice Entry Time Reduced Significantly With Enhanced Process Transparency
The Esker Team have been very helpful with their assistance at all times. From the first sessions of User Acceptance Testing to current day processes.