GitLab Reviews & Ratings 2026 | Gartner Peer Insights

Name: GitLab
Rating: 4.4 (1446 reviews)

Overview

Product Information on GitLab

Updated 22nd November 2023

What is GitLab?

GitLab is a comprehensive AI-powered DevSecOps platform for software innovation. The GitLab DevSecOps platform includes all capabilities required to deliver secure software faster with a unified data store, including source code management, continuous integration and delivery, agile project and portfolio planning, GitOps, software supply chain security, compliance management, and value stream management. GitLab empowers customers to improve operational efficiency, reduce security and compliance risk, build high-performing teams, and accelerate cloud transformation to maximize the overall return on software development.

Overall experience with GitLab

ENGINEER

Gov't/PS/ED <5,000 Employees, Education

FAVORABLE

“Impact of GitLab on Automation Efficiency and Streamlining Testing Processes”

4.0

Dec 11, 2025

GitLab has worked well for us as the main place for code reviews, CI, and test reporting, which matters when automation is a first class citizen and not an afterthought. The main value has been shortening the loop from pushing a change to knowing if our API, UI, and regression test suite are green, especially once runners, caching, and job parallelization were set up cleanly.

ENGINEER

50M - 250M USD, Manufacturing

CRITICAL

“Strong Integration and Automation Highlighted Amid Complex Setup and Rising Costs”

3.0

Nov 21, 2025

It's a very powerful platform that allows for strong integration within security and project management. However, this comes with the trade-off that it’s very complex and resource intensive.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Application Security Posture Management (ASPM) Tools

About Company

Company Description

GitLab is a comprehensive AI-powered DevSecOps platform for software innovation. As a software delivery platform for development, security, and operations teams, GitLab brings security and compliance to AI-powered workflows throughout the software delivery lifecycle, helping customers deliver secure software faster. GitLab Duo, the company’s suite of AI capabilities, improves team collaboration and reduces the security and compliance risks of AI adoption by bringing the entire software development lifecycle into a single AI-powered application that is privacy-first. With GitLab, customers can visualize their end-to-end value streams, boost developer productivity with out-of-the-box analytics, and secure their software supply chain with SAST, DAST, secret detection, container scanning, and API testing. It enables organizations to increase developer productivity, improve operational efficiency, and accelerate cloud transformations to maximize the overall return on software development.

Company Details

Company type

Public

Year Founded

2014

Head office location

United States

Number of employees

1001 - 5000

Website

https://about.gitlab.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: GitLab

Deciding Factors: GitLab Vs. Market Average

Performance of GitLab Across Market Features

GitLab Likes & Dislikes

I like that GitLab CI is easy to version and review because the pipeline is defined in a yaml file stored in the repo, so changes to the build and test workflow go through the same merge request process as production code. It's been great for standardizing how we run Playwright and Selenium suites, API tests, and contract checks for consistent container images, environment setup and predictable logs when something flakes. Test artifacts are also a big win for debugging in being able to publish test reports, screenshots, traces, and videos per job makes triage faster than digging through raw console output.

The built in features, especially automation in DevOps, SAST/DAST security protocols, and ease of scalability within our infrastructure.

I like the integrated CI/CD pipeline that makes automated builds and deployments easy, the comprehensive issue tracking and project management features, and the support for both cloud and on-premises deployment. It also has rich permissions and security scanning features that are strong and help in maintaining quality and compliance.

A single runner operation can become its own mini-platform where jobs get stuck, runner capacity planning is a pain, and keeping containers and dependencies stable across upgrades takes a lot of effort (especially once multiple teams pile onto the same fleet). Merge request pipelines are useful, but it's important to understand that they run against the source branch content (not the merged result by default), so there are times I still want merged-result testing to catch integration conflicts early. Also, caching and artifacts are easily misused at first, where cache is best for reusing dependencies, while artifacts are better for passing build outputs between stages and downloading reports later.

It is very complex to set up the service to begin with. The product is very complex and requires established system experience to be competent in. Costs can increase rapidly when expanding across infrastructure.

GitLab's interface can be sometimes be overwhelming for new users, the documentation sometimes lacks clarity, and some advanced features require a steep learning curve. Pricing for premium tiers can be high for smaller teams. Performance can degrade when handling very large repositories or pipelines.

Top GitLab Alternatives

Peer Discussions

What Your Peers Are Saying About GitLab

Director of Information Security

Best Practices to create a SBOM with EOS/EOL Timeline to aid vulnerability remediation (currently use GitLab as our pipeline and Nexus repository).

Group Director of Information Security

It's a 5-step process which you will need to correlate for your environment. 1. Integrate dependency scanners (e.g., GitLab's built-in scanner, Trivy, Snyk, OWASP Dependency-Check or your existing Nexus repo) to flag outdated dependencies and use GitLab’s security dashboard to monitor deprecated packages. 2. Set up GitLab CI/CD rules to fail builds if EOL/EOS dependencies are detected and enforce allow/block lists for dependencies using GitLab’s security policies. 3. Configure GitLab to generate reports when a dependency is approaching its EOL and see if you can use GitLab’s webhook integrations to notify security teams via Slack, email, or Jira. 4. Implement dependency auto-updating tools (e.g., Renovate, Dependabot) to replace (identified & manually verified) EOL/EOS components. If no direct upgrade path exists, isolate the outdated component via containerization or sandboxing. 5. Maintain a historical record of all SBOMs and EOL/EOS alerts for compliance audits (ISO 27001, NIST, etc.). Regularly conduct security reviews using GitLab’s security reports.

See Full Discussion

22 Feb 2025471 Views1 Comment

IT Analyst

What has been your experience utilizing GITLAB (not GITHUB) to implement CI/CD for Athena and AWS GLUE, specifically for a process to transfer changes in Athena Views from the development environment to production?

CTO

We have used gitlab CI CD pipelines using terraform for all AWS resources, not athena or glue specifically though.

See Full Discussion

18 May 20231.1k Views1 Comment

GitLab Reviews and Ratings

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Gov't/PS/Ed

Education

Review Source

Impact of GitLab on Automation Efficiency and Streamlining Testing Processes

Unified Platform Supports Efficiency While Pricing and Learning Curve Remain Concerns

Dec 18, 2025

My overall experience with GitLab has been positive because it provides an all-in-one DevOps platform that reduces the need for multiple different tools. A unified workflow from planning through deployment simplifies collaboration and improves efficiency. Some challenges include occasional performance issues and complexities in configuring advanced features.

IT ASSOCIATE

1B-10B USD

Manufacturing

Product Simplifies Tasks with User-Friendly Interface, Advanced Settings Remain Difficult

Nov 28, 2025

My overall experience has been very postive. The product is easy to work with and fits well into our daily operations. Overall it makes my job easier and saves time.

IT Services

GitLab facilitates collaboration, but presents beginners with complex challenges.

Dec 4, 2025

GitLab is an excellent platform for source code management and project management. It's the go-to resource, especially for software developers. GitLab has an intuitive user interface that allows developers to quickly get started with the platform.

Automated Translation from German

Software

Comprehensive GitLab Platform Improves Workflow Efficiency Despite Complexity Issues

My overall experience with Git Lab has been positive. It provides a comprehensive all in one DevOps platform with robust git repository management, CI/CD pipelines and collaboration tools. While it can be complex to configure and resource-intensive at times, it greatly improves workflow efficiency and project visibility for Development teams.