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  3. Interact Software
Logo of Interact Software

Interact Software

byInteract
in
4.5
Market Presence: Intranet Packaged Solutions, Social Software in the Workplace

Overview

Product Information on Interact Software

What is Interact Software?

Interact's employee experience platform transforms fragmented workplace communications into a unified, AI-powered engine that drives measurable engagement across global enterprises. At a time when disconnected employees cost organizations millions in lost productivity, Interact delivers precision-targeted communications through an intelligent mix of mobile apps, digital signage, dynamic newsletters, and personalized campaigns. The platform eliminates communication barriers through pulse surveys, peer rewards, employee communities, and an immersive social feed that turns workplace silence into meaningful dialogue. Organizations gain control through AI-powered content creation, dynamic geofencing, and analytics that quantify communication impact. With seamless enterprise integration and multilingual capabilities, Interact ensures every employee receives the right information at the right time, transforming scattered workforces into connected, high-performing teams.

Interact Software Pricing

Interact Software Product Images

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Overall experience with Interact Software

VP, Marketing and Public Relations
500M - 1B USD, Healthcare and Biotech
FAVORABLE

“On a scale of 1-10, Interact is a 15 as an intranet platform provider.”

5.0
Apr 7, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Communications Manager
250M - 500M USD, Travel and Hospitality
CRITICAL

“Strong Platform Requires Significant User Involvement And Minimal Post-Purchase Assistance”

3.0
Mar 31, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 17th February 2025

Interact addresses the critical challenge of workplace disconnection in global enterprises, where siloed communications and fragmented employee experiences cost organizations millions annually. With operations spanning North America, EMEA, UAE, and Australia, and strategic offices in New York, Manchester, Poland, and Dubai, Interact serves 1,500+ organizations worldwide, including Fortune 500 and FTSE 250 enterprises. The company exists to transform how enterprises inform and connect their greatest asset: their people. Supporting enterprise workforces across 100 countries, Interact enables organizations to break down communication barriers and create unified digital employee experiences that drive measurable business results.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1996
Head office location
Manchester, United Kingdom
Number of employees
201 - 500
Website
http://www.interactsoftware.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Interact Software Reviews and Ratings

4.5

(80 Ratings)

Rating Distribution

5 Star
53%
4 Star
43%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • VP, Marketing and Public Relations
    50M-1B USD
    Healthcare and Biotech
    Review Source

    On a scale of 1-10, Interact is a 15 as an intranet platform provider.

    5.0
    Apr 7, 2026
    Interact is an exceptional intranet provider. We've used them for 9+ years as a SaaS and are very pleased with the platform and customer care.
  • VP, Marketing and Public Relations
    50M-1B USD
    Healthcare and Biotech
    Review Source

    On a scale of 1-10, Interact is a 15 as an intranet platform provider.

    5.0
    Apr 7, 2026
    Interact is an exceptional intranet provider. We've used them for 9+ years as a SaaS and are very pleased with the platform and customer care.
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User Sentiment About Interact Software
Reviewer Insights for: Interact Software
Performance of Interact Software Across Market Features

Interact Software Likes & Dislikes

Like

1. Constantly updating and adding features (the vast majority of them with no additional costs). 2. Exceptional customer care (account management, user meetings, technical support). The customer care team is very tenured. I like the fact that many of the people we deal with have been there as long as we've been a customer (8 years). With many other SaaS providers we use, I find the frequent turnover in account and support teams tiring and detrimental. That's not the case with Interact. They must be a good company to work for and have a rigid hiring process because everyone we deal with on their team is very knowledgeable and customer-focused. 3. Extremely reliable service. I don't recall any service interruptions in our years using the platform. 4. We've gone through two contract renewals and they are very reasonable in their pricing models. As stated earlier, they don't nickel & dime you with new features. They've launched some incredible features and upgrades over the years (Broadcasts and Personas come to mind) without any charge.

Like

1. Constantly updating and adding features (the vast majority of them with no additional costs). 2. Exceptional customer care (account management, user meetings, technical support). The customer care team is very tenured. I like the fact that many of the people we deal with have been there as long as we've been a customer (8 years). With many other SaaS providers we use, I find the frequent turnover in account and support teams tiring and detrimental. That's not the case with Interact. They must be a good company to work for and have a rigid hiring process because everyone we deal with on their team is very knowledgeable and customer-focused. 3. Extremely reliable service. I don't recall any service interruptions in our years using the platform. 4. We've gone through two contract renewals and they are very reasonable in their pricing models. As stated earlier, they don't nickel & dime you with new features. They've launched some incredible features and upgrades over the years (Broadcasts and Personas come to mind) without any charge.

Like

1. Constantly updating and adding features (the vast majority of them with no additional costs). 2. Exceptional customer care (account management, user meetings, technical support). The customer care team is very tenured. I like the fact that many of the people we deal with have been there as long as we've been a customer (8 years). With many other SaaS providers we use, I find the frequent turnover in account and support teams tiring and detrimental. That's not the case with Interact. They must be a good company to work for and have a rigid hiring process because everyone we deal with on their team is very knowledgeable and customer-focused. 3. Extremely reliable service. I don't recall any service interruptions in our years using the platform. 4. We've gone through two contract renewals and they are very reasonable in their pricing models. As stated earlier, they don't nickel & dime you with new features. They've launched some incredible features and upgrades over the years (Broadcasts and Personas come to mind) without any charge.

Dislike

A lot of handing off once the product is purchased. Feels like you are expected to just get on with it rather than have full support of using the platform to its potential.

Dislike

A lot of handing off once the product is purchased. Feels like you are expected to just get on with it rather than have full support of using the platform to its potential.

Dislike

A lot of handing off once the product is purchased. Feels like you are expected to just get on with it rather than have full support of using the platform to its potential.