Overview
Product Information on Interact Software
What is Interact Software?
Interact Software Pricing
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Overall experience with Interact Software
“Platform Offers Intuitive Drag And Drop Features For Effortless Page Building”
“A great tool if you already have experience with intranet design & implementation”
About Company
Company Description
Interact addresses the critical challenge of workplace disconnection in global enterprises, where siloed communications and fragmented employee experiences cost organizations millions annually. With operations spanning North America, EMEA, UAE, and Australia, and strategic offices in New York, Manchester, Poland, and Dubai, Interact serves 1,500+ organizations worldwide, including Fortune 500 and FTSE 250 enterprises. The company exists to transform how enterprises inform and connect their greatest asset: their people. Supporting enterprise workforces across 100 countries, Interact enables organizations to break down communication barriers and create unified digital employee experiences that drive measurable business results.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Interact Software
Reviewer Insights for: Interact Software
Deciding Factors: Interact Software Vs. Market Average
Performance of Interact Software Across Market Features
Interact Software Likes & Dislikes
The ease of use of the system and how easy it is to maintain and create new pages and sites without any IT support.
I like my customer service representative. Without her, we may have never 'caught on'. I like the ease of building a page. I like having widgets.
It is intuitive, reliable, easy to administer and provides an overall good user experience.
I can't think of anything I dislike
No onsite training Had to set up everything ourselves Silo approach to training and deployment
Lack of AI features.
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Peer Discussions
Interact Software Reviews and Ratings
- Communications AssociateGov't/PS/EdEducationReview Source
Platform Offers Intuitive Drag And Drop Features For Effortless Page Building
The platform is very easy to use with the drag and drop features to build a page. It's the best content management system I've used. The customer support is amazing and very responsive. The implementation and training team was great in assisting us in setting up the platform and learning how to use it as we continue to evolve the site. - CIO50M-1B USDBankingReview Source
Users Highlight Ease of Use and Reliability as Key Benefits of Interact
What I like best about Interact is its ease of use, rich feature set, and the engaging experience it provides for our employees. - DIGITAL COMMUNICATIONS SPECIALIST10B+ USDConsumer GoodsReview Source
The Intranet Solution That Met Our Company's Unique Requirements
During the implementation, the vendor stayed actively involved, providing plenty of resources and ongoing support. The product also met our needs and expectations perfectly. - INTERNAL COMMUNICATIONS COORDINATOR50M-1B USDMiscellaneousReview Source
Quick Support and Intuitive Tools - Enhanced Interactivity Would Be Better
Really appreciative of the quick responses from Interact when requesting support. Would be nice to have the option of contacting Interact via a call/chat function rather than logging tickets - sometimes issues are difficult to explain. However, we have had excellent support from our Account Manager who is incredibly quick to respond when we get in touch. I would also mention that the Interact webinars can seem like more of a sales-pitch for other products, so it would feel more beneficial if webinars were focused on improving strategy with the product we already own. - Head of Digital Communications50M-1B USDHealthcare and BiotechReview Source
Responsive and engaging product, enhanced by excellent customer support
Excellent. From onboarding to launch and then on to ongoing support, we've been incredibly impressed. The team has been engaged throughout and have helped us make our employee experience a success.