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What is Ironclad CLM?
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Overall experience with Ironclad CLM
“Configurable Workflows and Ease of Use Highlight Ironclad CLM Implementation”
“Tool Simplifies Contract Negotiations Despite Challenges With Workflow Changes”
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Company Description
Ironclad is a Contract Lifecycle Management (CLM) platform that provides a simple, secure way to create and collaborate on contracts. With an all-in-one, AI-powered experience, it allows users to manage their contracts better. The primary challenge Ironclad addresses is the slowing down of companies and resultant financial losses due to inefficient contract management. It offers a platform versatile enough to manage various types of contract workflows including sales agreements, HR agreements, and complex NDAs. Ironclad also possesses acknowledged innovation in its field.
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The Requester experience and workflow configurability continues to be one of the strongest features. The workflow engine provides and outstanding set of configurations and tools to adapt to our approval policies and contracting paths. The rollout and enablement supported by Ironclad proved to be a cost-effective option for us when implementing Ironclad. Because of our previous experience with the platform and the systems ease of use, we were able to implement the application from scratch within 3 months with minimal consultant help. Finally, the account team and learning library within Ironclad are both fantastic at providing support. From the responsive account team to the in-depth articles and step-by-step guides in the library, there is no lack of support for your questions.
Ability to include/exclude clauses based on answers within the launch form Ease of use with turn tracking Pulling in the exhibits needed and not having to re-format the document manually
There are two things that I believe differentiate Ironclad. First, it's UX relative to other CLMs is the best. Our business users have found the system highly intuitive, leading to quick adoption and positive feedback. Second, the ability to administer the system and make updates as needed. Our company is fast-paced and rapidly evolving, and Ironclad allows us to adapt quickly and easily.
Out-of-the-box analytics and reporting are improving, but some operational questions still push us towards periodic data exports for deeper analysis. Additionally, renewal notifications and date queries still remain an elusive challenge.
Difficulty in finding answers to my questions on their website Need to create conditionality workarounds for our contract to function properly in the workflow
Ironclad lacks relational database capabilities, which should be fairly standard for a system like this. We are currently participating in beta testing for capabilities that would effectively allow us to reference our vendor master which will be a substantial improvement, but additional use cases requiring relational database capabilities (such as employee tables for approval logic) will continue to allow for increased efficiency and accuracy in how we work with Ironclad. This has been resolved through their entities capability release. We continue to set up and update our instance to have this in production, but it should improve things greatly when we can reference a vendor list to have more streamlined inputs as well as more robust integrations that require input in a specific way.
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Ironclad CLM Reviews and Ratings
- SR. MANAGER, CORPORATE PROCUREMENT1B-10B USDRetailReview Source
Configurable Workflows and Ease of Use Highlight Ironclad CLM Implementation
I led the evaluation, implementation, and adoption of Ironclad's CLM. We selected Ironclad over two other competitors after a structured RFP that clarified pricing and capabilities. Implementation was collaborative and supported by Ironclad's enablement programs. We aligned workflows with our DoA and developed internal guidance to ensure scalable governance. Operationally, we've integrated Ironclad Signature, expanded adoption across departments, and built reporting processes around contract data. The platform has proven to be intuitive, flexible, and well supported. Overall, it continues to fit our growing needs and pace for maturity in the contracting space. - Vp, Legal And Compliance1B-10B USDHealthcare and BiotechReview Source
Ironclad: A Great Tool Advancing Contracting Practices
I led the effort to select and implement Ironclad, and now lead the team that administers it on behalf of my organization. Ironclad itself is a great product, their support and partnership is outstanding, and our business users have universally given feedback on how much better our contracting practices are since implementation. Ironclad continues to be an excellent product for our contracting needs. I appreciate that they continue to focus on product enhancements, especially with Jurist as well as their Entities capabilities effectively addressing the relational database limitations that previously existed. - Manager, Legal and Compliance1B-10B USDSoftwareReview Source
Agile Development Praised While Built-In Reporting Functionality Needs Enhancement
Ironclad has been an amazing partner through our demos to now on our 3rd year of our contract. They are agile and constantly making enhancements, listening to and soliciting product feedback, and working with us through all our needs. - Procurement Associate1B-10B USDHealthcare and BiotechReview Source
Tool Simplifies Contract Negotiations Despite Challenges With Workflow Changes
The Ironclad team was helpful in helping learn how to develop the workflows, but many changes had to be made as we continued to learn how the tool works while developing. Over time this caused a need to pause and understand the full level of changes that needed to be made so we weren't spending all our time updating workflows after the fact. The tool works very well and will be a great improvement to our contract negotiations. - Director of Legal and Compliance<50M USDMiscellaneousReview Source
Happy with IronClad
IronClad provided us with the tools we needed to build the CLM that was right for our organization. The consultant who helped us with the design was excellent and really engaged with our business. When we have questions, the response team is very timely and attentive. IronClad is constantly making improvements and enhancements, and they communicate these very well. The Help Center is fantastic.