Overview
Product Information on Jellyfish Platform
What is Jellyfish Platform?
Jellyfish Platform Pricing
Overall experience with Jellyfish Platform
“Jellyfish Enables Powerful, Data-Driven Management (Including AI Impact) but Its Power and Complexity Can Present Challenges”
“Standard Experience With Notable UI Yet Lacking Historical Data And Integrations”
About Company
Company Description
Jellyfish enables engineering, finance and business leaders to align engineering output with strategic business objectives. With Jellyfish, businesses can measure, improve and communicate the investment in and effectiveness of their engineering organizations' efforts with solutions aimed at improving developer experience, simplifying software capitalization and understanding the impact of GenAI coding tools. Over 20,000 engineering teams use Jellyfish to optimize engineering resource allocation so their teams can focus on what matters most to the business.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Jellyfish Platform
Deciding Factors: Jellyfish Platform Vs. Market Average
Performance of Jellyfish Platform Across Market Features
Jellyfish Platform Likes & Dislikes
1. Good integrations make data collection easy and accurate - we use them to pull in data from code repos, AI tools (Github CoPilot, Cursor, Claude Code), and Jira. They have been responsive in adding integrations for new tools, and supporting our existing integrations. 2. Actionable dashboards and delegated access. We can look at individual and team metrics, as well as high-level rollups. We provide access to all levels of management to help track, diagnose, and coach teams using Jellyfish data. They provide views for team performance, investment categories (i.e. Roadmap, Tech Debt, Customer Requests, etc.), DevOps, FinOps, and more. 3. Useful for software capitalization for tax credits. We've given access to our Finance team to track & report on capitalizable software dev expense which helps with tax credits and investment metrics. 4. Active relationship between Jellyfish and my management team. We have regular calls with our account manager at Jellyfish. He helps guide us on best known methods for using their data, has training sessions with our entire engineering management team, guides us through new features, advocates for new features we request, and more.
- UI looks really nice - Quick response time from team - The depth of things you can see is nice
Integrations: Native integrations with our tooling ecosystem allow us to surface insights without creating additional operational overhead. Operational Metrics: The clarity and structure Jellyfish brings to engineering and delivery metrics has elevated how we manage performance and track progress against strategic initiatives. Customer Support: Their support team is consistently responsive, engaged, and proactive. We've seen a strong commitment to continuous improvement and partnership.
1. Complexity of the product can be ovewhelming. It's a very capable product, but it can be daunting to figure out how to use it effectively, particularly when you're first moving in. 2. When integrations break or behave in an unexpected way, we typically have to involve their support team. I'd like to have more self-service (on a related note, some integrations require Jellyfish's support to add API tokens vs. letting us do it ourselves). 3. Reporting and license management are great for engineering but rough for users who show up on import but are not devs. For example, we have a lot of people in our corporate IT team who use Cursor and other AI tools - they show up in Jellyfish as unassociated licenses that make our views a bit messy - I'd like to have better filtering to clean up our views.
- lack of historical data - incomplete Linear integration - modals that block you from completing work
Customization: Some of the configuration options and dashboards require deeper customization to fully reflect the nuances of our operating model. Additionally, interpreting some of the more advanced metrics still requires manual context-setting, meaning the platform isn't always 'self-serve' for less technical stakeholders.
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Peer Discussions
Jellyfish Platform Reviews and Ratings
- Chief Technology Officer50M-1B USDSoftwareReview Source
Jellyfish Enables Powerful, Data-Driven Management (Including AI Impact) but Its Power and Complexity Can Present Challenges
Jellyfish is a powerful tool for consuming data from Jira, Github, Bitbucket, etc. and translating it into metrics that my dev teams and I can use to measure and manage productivity. They recently added a feature to measure "AI Impact" that has been very useful for us. We also use it to capture and track software capitalization for our Finance team. The toolset is complex, but Jellyfish provides a lot of support, training materials, etc. and are very responsive. We have a very active relationship with our account manager. We have been using Jellyfish for several years. - Director of Product50M-1B USDHealthcare and BiotechReview Source
High-impact, ROI-centric, strategic platform that transforms engineering data into clear, actionable business value.
We've been using Jellyfish for more than three years now, and it has become a core part of how we run product and engineering operations. The platform gives us end-to-end visibility into deliverables, risks and resource allocation, which has significantly strengthened our planning discipline and operational reporting. Jellyfish has also meaningfully improved transparency across teams and functions, making conversations around prioritization and investment decisions far more data-driven. The platform's investment and tax reporting capabilities have been especially valuable, giving leadership a reliable, unified view of where our engineering efforts are going and how they map to strategic outcomes. - Director of Project Management50M-1B USDSoftwareReview Source
Jellyfish Finds Critical Signals for Engineering Analytics and Capacity Planning Needs
Jellyfish is able to find timely and actionable signals from our multi-product multi-pod engineering organization. It serves several purposes: agile health-check, software cost capitalization, capacity planning, investment allocation, developer experience (DevEx), delivery forecasting and costs. When evaluating Jellyfish and similar, we discovered that the value offered by Jellyfish for the feature-sets is immense and no other competitor has a holistic solution like Jellyfish's. The account and support team are always available to promptly answer my questions. We love Jellyfish's meetups and interviews with engineering leaders. Their written documentation and chat assistant are thorough, effective and easy to follow. - PRODUCT MANAGER50M-1B USDBankingReview Source
An excellent tool that helps derive engineering efforts into business strategy
It is an excellent tool that provides holistic insights into resource level allocation, investment and operational efficiency. Helps translate technical work into business level outcome - Director of Software Development50M-1B USDHealthcare and BiotechReview Source
Jellyfish observability into team health and productivity
From the start of our search for a new engineering metrics platform to our implementation, the Jellyfish team has been fantastic to work with. The sales, implementation, and customer success teams have all been very personable and easy to work with. Everyone is extremely knowledgeable and can explain the rationale behind any decision made for a specific feature.