Overview
Product Information on Kapture CX
What is Kapture CX?
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Overall experience with Kapture CX
“Evaluating User Experience: Product's Easy Access and Manual Email Entry”
“Kapture suitable for chat & Email”
About Company
Company Description
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Kapture CX Reviews and Ratings
- MANAGER, CUSTOMER SERVICE AND SUPPORT<50M USDTravel and HospitalityReview Source
Evaluating User Experience: Product's Easy Access and Manual Email Entry
Easy interaction with admins and drive through actual support.



