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  1. Home
  2. /
  3. Lync
Logo of Lync

Lync

byMicrosoft
in Social Software in the Workplace
4.2

Overview

Product Information on Lync

Updated 13th October 2025

What is Lync?

Lync is a communication software developed by Microsoft that facilitates real-time collaboration and connectivity for businesses. The software integrates instant messaging, video conferencing, and voice calls, enabling users to connect through multiple devices. Lync offers features such as presence information, meeting scheduling, and file sharing designed to streamline communication within organizations. The software supports integration with other Microsoft productivity tools, allowing for enhanced workflow and document collaboration. Lync addresses the need for unified communications in professional environments, aiming to improve teamwork efficiency and reduce reliance on multiple separate communication platforms.

Lync Pricing

Lync software is offered through subscription-based licensing as part of Microsoft’s suite of communication tools, with pricing typically structured per user per month. Pricing varies depending on the selected plan, which may include additional features or integration with other Microsoft products. Volume licensing options are available for organizations requiring multiple seats.

Overall experience with Lync

UNIT MANAGER
500M - 1B USD, Banking
FAVORABLE

“Lync for communication and file sharing”

4.0
Nov 4, 2023
Lync is a communication and collaboration platform. It is helpful is sending and receiving messages instantly, for video and audio calling too. It provides security features tp protect communication and data, including encryption. It is helpful in virtual meeting and presentations.
Senior SQL Developer
10B - 30B USD, IT Services
CRITICAL

“Not enough for today's business requirements”

2.0
Dec 2, 2019
This was a good product but it is not enough for today's business requirements. I believe it has been expired 5 or 6 years ago. It has an old interface, minimal features when you compare it to other options you have.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Lync
Deciding Factors: Lync Vs. Market Average
Performance of Lync Across Market Features

Lync Likes & Dislikes

Like

Messaging, Audio calling, Screen sharing, security

Like

Maybe 10 years ago, when the concept of collaboration and communication was different this was a good product. You could communicate with colleagues, and it had integration with outlook.

Like

Security, Integration, Presence awareness

Dislike

Limited features, transition to Microsoft teams, Meeting size limitations.

Dislike

Simply is it not enough. The concept of collaboration has been changes and this software couldn't catch up.

Dislike

Resource intensive, Cost, complex feature

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Peer Discussions

Lync Reviews and Ratings

4.2

(637 Ratings)

Rating Distribution

5 Star
35%
4 Star
51%
3 Star
12%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.3

Filter Reviews
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  • UNIT MANAGER
    50M-1B USD
    Banking
    Review Source

    Lync for communication and file sharing

    4.0
    Nov 4, 2023
    Lync is a communication and collaboration platform. It is helpful is sending and receiving messages instantly, for video and audio calling too. It provides security features tp protect communication and data, including encryption. It is helpful in virtual meeting and presentations.
  • PROPERTY ANALYST
    50M-1B USD
    Real Estate
    Review Source

    Lync for Collaboration

    4.0
    Nov 1, 2023
    Lynch includes features such as instant messaging, video calling, Audio calling, VoIP calling. It can be integrated with other Microsoft apps. It provides real time information about availability. It has security features. One can record the screen too in lynch.
  • VP, DATA AND ANALYTICS
    10B+ USD
    Banking
    Review Source

    Lync is old but good one

    5.0
    Sep 20, 2023
    I have used lync messenger for more than 8 years in our company. we used to ping messages and calls to our office colleagues. its nice to chat on lync.
  • Software License Management Specialist
    10B+ USD
    Banking
    Review Source

    Good communication tool used before Skype and Teams

    4.0
    Jan 13, 2022
    The Lync tool was used before Skype and teams was very good for instant communication that time. Earlier we didn't need to share all valuable information or documents through the communication tool. For this purpose we referred to other MS tools. Still when it comes to direct peer contact it met all requirements that time.
  • Team Lead
    <50M USD
    Services (non-Government)
    Review Source

    Best Business Communication Tool

    5.0
    Dec 29, 2021
    My organization uses Microsoft Lync for communication. We use it for regular text chat, Lync has the option for voice and video calls and also screen sharing to troubleshoot agents workstation or team meetings. Lync is very user friendly and is available on all devices.
...
Showing Result 1-5 of 596

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