Overview
Product Information on Microsoft Dynamics 365 Customer Service
Updated 13th October 2025
What is Microsoft Dynamics 365 Customer Service?
Microsoft Dynamics 365 Customer Service Pricing
Overall experience with Microsoft Dynamics 365 Customer Service
Operations Associate
50M - 250M USD, RetailFAVORABLE
“AI Features Enhance Customer Service but Information Silos Create Initial Challenges”
Customer Service & Support Associate
1B - 3B USD, Healthcare and BiotechCRITICAL
“Analytical Reporting Is Convenient But Automation Issues Result In Workflow Disruption”
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Company Details
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Microsoft Dynamics 365 Customer Service Alternatives
Peer Discussions
Microsoft Dynamics 365 Customer Service Reviews and Ratings
- Operations Associate50M-1B USDRetailReview Source
AI Features Enhance Customer Service but Information Silos Create Initial Challenges
Microsoft Dynamics 365 Customer Service Portal has helped my team improve our customer service relationships which has helped us to grow our business. In a nutshell, Microsoft has helped my medium sized company stay connected to our customers and streamline a very high intensity customer service call-center
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