Overview
Product Information on Monetate Personalization Platform
What is Monetate Personalization Platform?
Monetate Personalization Platform Pricing
Overall experience with Monetate Personalization Platform
“Competative Platform Stood Apart by Customer Support”
“Good starter solution for A/B testing and personalization on websites”
About Company
Company Description
Monetate is a company that operates in the digital customer experience sector. Its main focus is to provide organizations with the capability to make informed and tailored decisions across various touchpoints through the use of relevant data. This expertise is supported by the company's patented machine learning technology. Monetate offers services such as testing and experimentation, recommendations, and automated 1-to-1 experiences, enabling brands to present the most suitable experience to customers at the right time. In addition, it has integrated the capabilities of Certona to offer a comprehensive personalization solution within a single platform. It was established in 2008 and maintains operations in both the U.S. and Europe.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Monetate Personalization Platform
Deciding Factors: Monetate Personalization Platform Vs. Market Average
Performance of Monetate Personalization Platform Across Market Features
Monetate Personalization Platform Likes & Dislikes
I think the platform is fairly standard, benchmarked against others, and every vendor tries to offer something different, what Monetate offers is a decent quality platform that benchmarks well against alternatives. Where Monetate shines though is through their customer service and partnership where they work alongside us to support our business strategy day to day.
Read Full Reviewit offers low code and code options for site customization and testing so it is very dynamic if you know how to use it
Read Full Review
To date, the platform has worked like many others primarily on a client-side basis, and this can lead to some challenges in experience creation, but isn't unique to Monetate and is covered by some of the unique features offered by some vendors. Monetate does have a strong roadmap though which aims to level up the experimentation and personalisation capabilities to stand out in the market.
Read Full Reviewlack of innovation, poor in-house development customizations and solutioning, hasnt been upkeeping capabilities with new safari browser updates
Read Full ReviewTop Monetate Personalization Platform Alternatives
Peer Discussions
Monetate Personalization Platform Reviews and Ratings
- SENIOR DIGITAL ANALYTICS MANAGER1B-10B USDRetailReview Source
Competative Platform Stood Apart by Customer Support
Monetate has been an excellent partner and has provided a competitive offering. Many vendors offer unique features, but after reviewing them we keep coming back to Monetate. The platform is strong with a solid roadmap and the customer support and partnership through the years has been outstanding. - DirectorGov't/PS/EdEducationReview Source
Intelligent Search, Product Bundling, Segmentation Stand Out in Monetate Suite Features
As a result of an acquisition we have been introduced to the Monetate Suite of solutions. Beyond what a product delivers on your website to your customers, it is important to call out the business user tool sets within the tool to manage the solutions. They are well thought out, easy to follow and will not require your IT team's help. - OPTIMISATION SPECIALIST1B-10B USDRetailReview Source
Experimentation Made Easy: Highlighting Dynamic, Auto-Personalisation
Such an easy userface to work with on a daily basis to meet your experimentation requirements - Manager Digital Personalization and Analytics50M-1B USDRetailReview Source
Good starter solution for A/B testing and personalization on websites
the product itself is and was great to start but the innovation has been lacking recently. communicaitons with professional services isnt as punctual and prompt as it used to be but the support team is very responsive. - CRO Developer50M-1B USDRetailReview Source
Update the editors for experienced software devs
Overall I believe the UX layout is very good. We have managed to get non-technical people on the team to use the platform for easy to implement experiences. Features such as Recs and the reports for Recs have really helped increase conversion rates. However, we also create code-heavy experiences, I understand the need to make this platform as 'no-code' user friendly as possible, there needs to be improvements for software engineers too though. Bringing the editors up to date with other available IDE's with features such as: - 'Word Wrap' to read the code easier as the horizontal scroll bar is awkward to reach after a few lines of code - Auto formatting - HTML editor to allow empty elements that will be appended later through Javascript also having dark mode to read easier - Bringing Javascript editor up to date with the latest ECMAScript (I get error messages for using Async/Await)