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  3. Moogsoft AIOps
Logo of Moogsoft AIOps

Moogsoft AIOps

byMoogsoft
in AIOps Platforms (Transitioning to Event Intelligence Solutions)
4.6

Overview

Product Information on Moogsoft AIOps

Updated 13th October 2025

What is Moogsoft AIOps?

Moogsoft AIOps is a software designed to streamline IT operations by employing artificial intelligence and machine learning to automate incident detection, correlation, and resolution. The software offers features such as event management, noise reduction, root cause analysis, and automated workflows to help organizations identify and remediate IT issues faster. By processing large volumes of IT data, Moogsoft AIOps assists in reducing alert fatigue and supports proactive monitoring, enabling IT teams to maintain system availability and reliability. The software aims to address the business challenge of managing complex IT environments with limited resources, helping organizations minimize downtime and improve operational efficiency.

Moogsoft AIOps Pricing

Moogsoft AIOps software uses a subscription-based pricing model with tiers based on factors such as the number of monitored devices or events per month The software typically offers various plans differentiated by features and capacity with custom pricing available for enterprise requirements

Overall experience with Moogsoft AIOps

Senior Consultant
3B - 10B USD, Media
FAVORABLE

“Flexible AIOps Platform: Loved for Service, Product”

5.0
Apr 11, 2024
Flexible, customizable and user-friendly AIOps platform.
Technical Solutions Architect
10B - 30B USD, Miscellaneous
CRITICAL

“Moogsoft SaaS”

3.0
Oct 20, 2021
The limited out of box integrations make this product not as inciting in the market. Tons of custom work needed to consume third party APIs.

About Company

Company Description

Updated 7th December 2023

Moogsoft is an AIOps incident management platform designed to assist technical teams in maintaining system availability. The principal issue it addresses is the management of the increased flow of telemetry data, systems, and tools. The platform is underpinned by machine learning algorithms that aim to facilitate noise reduction, correlation, and data classification across varying incident workflow stages. This assists in the quicker identification and resolution of the root cause of issues. Established in 2012, the company has a global customer base and has formed strategic alliances with several prominent managed service providers and outsourcing organizations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2012
Head office location
San Francisco, United States
Number of employees
51 - 200
Website
https://www.moogsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Moogsoft AIOps
Performance of Moogsoft AIOps Across Market Features

Moogsoft AIOps Likes & Dislikes

Like

Both Product and Service.

Like

bring your own API

Like

Great API to work with, especially when trying to automate away Moogsoft ticket creation and hook it up with Opsgenie and our homegrown monitoring system, YAMAS.

Dislike

Lack of Dashboards and Reporting.

Dislike

lack of integrations observability feature lacks context no root cause analysis

Dislike

Unlike Opsgenie, there is no holistic way to pull all tickets into a simple JSON object, or at least, the docs do not provide an easy way to do this. Moogsoft's UI makes it a bit difficult to find parent tickets and tickets similar to a particular incident. Of course, this might be due to my lack of experience with the system. The timeline system can be borderline useless without very specific time series data input.

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Peer Discussions

Moogsoft AIOps Reviews and Ratings

4.6

(10 Ratings)

Rating Distribution

5 Star
30%
4 Star
60%
3 Star
10%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.3

Service & Support

4.5

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior Consultant
    1B-10B USD
    Media
    Review Source

    Flexible AIOps Platform: Loved for Service, Product

    5.0
    Apr 10, 2024
    Flexible, customizable and user-friendly AIOps platform.
  • SOFTWARE DEVELOPER
    1B-10B USD
    Software
    Review Source

    Moogsoft- A great complement to a 360 monitoring system.

    4.0
    Oct 27, 2022
    Moogsoft - Overall, an excellent system to keep track of sevs and incidents. Most of the work we do at Yahoo with Moogsoft utilizes the graphs and the timeline systems to work with operations center team and see what we can automate away. AIOps definitely helps with this.
  • Performance Engineer
    10B+ USD
    Healthcare and Biotech
    Review Source

    This is great tool for streamlining the event management layer

    5.0
    Jun 20, 2022
    This is a good tool for event management and problem handling
  • Technical Service Monitoring
    1B-10B USD
    Healthcare and Biotech
    Review Source

    patented matching anything on anything without insert any pattern,

    5.0
    Nov 2, 2021
    very powerful platform, and we have the in house one, it is very scalable and we intergrate almost anything into the moogsoft including uipath and other tools like servicenow, ca tools. and mainframe and as400 alerts, plus all the control M alerts
  • Technical Solutions Architect
    10B+ USD
    Miscellaneous
    Review Source

    Moogsoft SaaS

    3.0
    Oct 20, 2021
    The limited out of box integrations make this product not as inciting in the market. Tons of custom work needed to consume third party APIs.
Showing Result 1-5 of 10

Recommended Gartner Research

  • Market Guide for AIOps Platforms (Transitioning to Event Intelligence Solutions)

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