Nexthink Adopt

4.6

Overview

Product Information on Nexthink Adopt

Updated 13th October 2025

What is Nexthink Adopt?

Nexthink Adopt is a software designed to facilitate the management of digital employee experience by enabling organizations to monitor, analyze, and improve the adoption of IT resources and services. The software provides insights into employee interactions with technology, allowing IT teams to identify usage patterns, address support issues, and deploy targeted guidance for specific applications or workflows. Nexthink Adopt supports the implementation of technology changes by automating communications, tracking engagement levels, and collecting feedback directly from users. This software assists businesses in optimizing the rollout of new tools and updates while helping reduce resistance to change and streamlining support efforts for improved productivity and operational efficiency.

Overall experience with Nexthink Adopt

Human Resource Officer
250M - 500M USD, Transportation
FAVORABLE

Super quick to launch SaaS product tours to meet our needs for in-app guides

5.0
Jun 30, 2025
It’s a fantastic platform at the core by design itsef, helping users understand our SaaS products using proper navigation, tooltips, and seamless integration with our existing platforms.
Director Digital HR
10B - 30B USD, Manufacturing
CRITICAL

Talent Management adoption tool

3.0
Sep 23, 2020
When we started working with AppLearn they were a fairly new vendor on the market. There account management was and is stil lacking a bit of maturity and they sometimes comes across as unprofessional. Things are moving in the right direction now though their overall offering is now quite strong.

About Company

Company Description

Nexthink is a digital employee experience management company. The company is helping IT leaders with data insights into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,100 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Company Details

Company type
Private
Year Founded
2004
Head office location
Lausanne, Switzerland
Number of employees
501 - 1000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Nexthink Adopt
Performance of Nexthink Adopt Across Market Features

Nexthink Adopt Likes & Dislikes

Top Nexthink Adopt Alternatives

4.4
(62 Ratings)

Peer Discussions

Nexthink Adopt Reviews and Ratings

4.6

(28 Ratings)

Rating Distribution

5 Star
50%
4 Star
46%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.3

Service & Support

4.6

Product Capabilities

4.5

Last 12 Months
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  • Human Resource Officer
    50M-1B USD
    Transportation
    Review Source

    Super quick to launch SaaS product tours to meet our needs for in-app guides

    5.0
    Jun 30, 2025
    It’s a fantastic platform at the core by design itsef, helping users understand our SaaS products using proper navigation, tooltips, and seamless integration with our existing platforms.
  • IT Infrastructure Specialist
    1B-10B USD
    Manufacturing
    Review Source

    Robust and great for building incredible product tours and onboarding checklist

    5.0
    Apr 2, 2025
    It effectively supports the creation of robust tours and very helpful assistance environment for users that enables quick adoption of our technology.
  • Senior Application Engineer
    1B-10B USD
    Manufacturing
    Review Source

    Excellent platform to segment users and implement short feature walkthroughs

    5.0
    Mar 7, 2025
    Very effective in serving up communications, tips, aids, and announcements to our users and its intuitive reporting features make it easy to gain insights into the performance of our various tours and surveys.
  • Manager, Business Unit Support and Continuous Improvement
    <50M USD
    Services (non-Government)
    Review Source

    Harnessing Adopt for Successful Workday Platform Implementation

    5.0
    Jan 14, 2025
    The Adopt product has been key to our success of implementing and driving the adoption of our Workday platform and has allowed us to experience some deflection in service tickets due to the in app support we are able to offer
  • Senior Application Engineer
    1B-10B USD
    Manufacturing
    Review Source

    Great tool for in-platform overlays to identify new features, guide users and track usage

    5.0
    Nov 26, 2024
    Creating product tours is very simple, making it very convenient to announce new features and measure their impact. From the beginning of our relationship they have shown careful attention to detail and prompt response times.
Showing Result 1-5 of 28

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