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Okta Workforce Identity

byOkta
in
4.6
2025
Market Presence: Access Management, Workspace Security Platform

Overview

Product Information on Okta Workforce Identity

Updated 13th October 2025

What is Okta Workforce Identity?

Workforce Identity Cloud is a software designed to manage and secure user identities and access across an organization’s digital ecosystem. The software enables single sign on, multifactor authentication, lifecycle management, and API access management to help organizations control who has access to applications, resources, and data. Workforce Identity Cloud streamlines user provisioning and deprovisioning, supports integration with various applications and directories, and helps ensure compliance with security policies. The software addresses the business challenge of protecting organizational assets by centralizing identity management and reducing the risk of unauthorized access while supporting workforce productivity.

Okta Workforce Identity Pricing

Workforce Identity Cloud software utilizes a subscription-based pricing model structured according to the number of users, features required, and selected modules. The software offers tiered pricing options, allowing organizations to choose plans based on their identity, access management, and security needs, with costs varying depending on scale and functionality.

Overall experience with Okta Workforce Identity

Systems Engineer
50M - 250M USD, Banking
FAVORABLE

“Okta Provides Stellar Integration but Messy App Catalog Hinders Standardization”

5.0
Jul 8, 2025
Okta provides top-notch Single Sign On for hundreds if not thousands of SaaS Applications out of the box and integrates seamlessly with many more using custom SAML or OIDC configurations.
CSM
50M - 250M USD, Software
CRITICAL

“Easy Access to Work Tools With Secure Login and Unified Dashboard Features”

3.0
Nov 17, 2025
Overall, my experience has been smooth and dependable. It simplifies access to all my work tools and keeps everything secure under one login which saves me time.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Access Management

About Company

Company Description

Updated 7th December 2023

Okta is an independent identity provider that focuses primarily on securely connecting individuals to suitable technology. Utilizing the Okta Identity Cloud, the firm eases the secure access to applications and infrastructure providers with its extensive range of pre-built integrations. Satisfying the needs of a variety of organizations, Okta leverages its solutions to safeguard the identities of workforce and customers, helping them attain their potential without fearing identity-related threats. The company operates on the idea that confident individuals and organizations can unlock their full potential when their identities are well-protected.

Company Details

Updated 31st October 2023
Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Website
https://www.okta.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Okta Workforce Identity
Reviewer Insights for: Okta Workforce Identity
Performance of Okta Workforce Identity Across Market Features

Okta Workforce Identity Likes & Dislikes

Like

Setting up the Okta side of SSO is always the same; no matter what the other side of the application looks like, the Okta side is consistent and universal. This speeds up at least half of the setup process, if not more.

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Like

I like the convenience of single sign on. I also like having all of my work apps on one dashboard.

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Like

Not having to log in with multifactor authentication a dozen times a day for different services makes the work day go so much smoother. I can log in once in the morning and not have to worry about remembering which password is for which login.

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Dislike

On occasion, I've found that the apps that are publicly available in the App Catalog don't work, but I don't know this until after I contact the app's support and they tell me to just use the custom integration method. It seems rather pointless then to have a pre-built app integration in the app catalog if the developer of said app says not to use it. It's difficult to get all the Shadow IT apps accounted for in Okta. People will sign up for any app under the sun and only tell IT that they need Okta SSO after they've been using it for a while. It makes standardization difficult if you don't know about all the apps up front.

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Dislike

Sometimes it is hard to quickly find the app I need to use. I have also noticed that when I filter my apps by ascending order, the filter does not remain when I exit and re enter my dashboard.

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Dislike

If I need to replace my device that has my verification app, getting set up again can be a pain, because you're basically setting it up like it's from the beginning again. I know it's for security's sake, but I needed IT's help, not realizing how in-depth setting up from scratch would be again.

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Peer Discussions

Okta Workforce Identity Reviews and Ratings

Showing data for 855 ratings and reviews for Access Management market. View all 868 ratings and reviews across markets for a complete picture.

4.6

(855 Ratings)

Rating Distribution

5 Star
60%
4 Star
36%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Last 12 Months
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  • Senior Web Developer
    50M-1B USD
    Miscellaneous
    Review Source

    Centralized Access to Multiple Services Simplifies Daily Workflow for Remote Workers

    5.0
    Jul 19, 2025
    It has made using a disparate host of services so much easier, from B2B services to communication apps. Especially if you are a remote worker. In addition to the ease of logging in to so many services, the fact that every app is on one page makes it infinitely easier to find whichever tool you need, from internal tools to accounts on public services.
  • DATA ANALYST
    50M-1B USD
    Software
    Review Source

    Integration With Okta SSO Boosts Security Without Too Much Hassle

    4.0
    Aug 20, 2025
    We recently started using Okta SSO at my company and it’s been a smooth experience so far. The extra level of security is assuring since we deal with such sensitive information. Being able to log into different tools and applications through one secure portal is a huge convenience and has a huge impact on efficiency.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    1B-10B USD
    Retail
    Review Source

    Okta’s Customization and Access Policies Balanced by Complex Configuration Risks

    4.0
    Dec 18, 2025
    Okta has a robust API and access controls, but many of the settings exist across multiple panels within the app, making single-pane management of a given function somewhat of a pain.
  • Engineer
    50M-1B USD
    Software
    Review Source

    Secure and seamless access management with room for simplification in admin experience

    5.0
    Aug 4, 2025
    Our Overall experience with Okta has been positive. It's a reliable and secure identity management platform that has helped streamline user access and improve our authentication processes. The single sign-on and multi-factor authentication features are easy to use and have significantly enhanced our security posture. While there's a bit of a learning curve during the initial setup, day-to-day usage is smooth and user-friendly. The support resources and documentation are also quite helpful when needed
  • TEAM LEAD-IT
    50M-1B USD
    IT Services
    Review Source

    Okta Simplifies Login Management With Secure Password Storage Capabilities

    5.0
    Oct 7, 2025
    Okta offers seamless and secure login,its easy to deploy and manage
...
Showing Result 1-5 of 859

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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