Overview
Service Information on Ontinue ION MXDR
What is Ontinue ION MXDR?
Ontinue ION MXDR Pricing
Overall experience with Ontinue ION MXDR
“Automation and Human Intervention Balanced in Ontinue’s Security Event Response Service”
“Satisfactory Support and Portal, Yet Slow on Crucial Incidents”
About Company
Company Description
Ontinue is a firm dedicated to providing managed extended detection and response (MXDR) services powered by Artificial Intelligence (AI). It aims to offer dependable security solutions, allowing businesses to hasten digital transformation securely and efficiently. Ontinue uses AI to enhance scalability and minimize risk. The firm relies on a combination of AI technology and human expertise to offer customizable managed security solutions that fit specific operational requirements and potential threats for each business. Ontinue's MXDR service integrates a proprietary AI system that, paired with Microsoft Teams, aids in building a comprehensive understanding of customer's environments to prevent, detect, and counter threats more effectively. The company also leverages existing Microsoft Security tools to achieve its goals, resulting in efficient, swift, and smart managed protection.
Company Details
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User Sentiment About Ontinue ION MXDR
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Performance of Ontinue ION MXDR Across Market Features
Ontinue ION MXDR Likes & Dislikes
1. Service utility. The Ontinue MXDR service is a truly useful service. 2. Ease of interaction. All events are delivered to a Teams channel in a succinct, easy-to-read manner with all the relevant information in the chat-like message. 3. Escalation and ownership view. It's easy to see who owns the next action and what is expected. 4. Automation. Ontinue has perfected the art of automating low and medium risk incidents, which form up to 85% of incidents.
1. Service utility. The Ontinue MXDR service is a truly useful service. 2. Ease of interaction. All events are delivered to a Teams channel in a succinct, easy-to-read manner with all the relevant information in the chat-like message. 3. Escalation and ownership view. It's easy to see who owns the next action and what is expected. 4. Automation. Ontinue has perfected the art of automating low and medium risk incidents, which form up to 85% of incidents.
1. Service utility. The Ontinue MXDR service is a truly useful service. 2. Ease of interaction. All events are delivered to a Teams channel in a succinct, easy-to-read manner with all the relevant information in the chat-like message. 3. Escalation and ownership view. It's easy to see who owns the next action and what is expected. 4. Automation. Ontinue has perfected the art of automating low and medium risk incidents, which form up to 85% of incidents.
Slow to respond, can miss out key response elements when responding to incidents.
Slow to respond, can miss out key response elements when responding to incidents.
Slow to respond, can miss out key response elements when responding to incidents.
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Peer Discussions
Ontinue ION MXDR Reviews and Ratings
- Director of Strategy1B-10B USDServices (non-Government)Review Source
Automation and Human Intervention Balanced in Ontinue’s Security Event Response Service
Excellent. While the service is underpinned my Microsoft capabilities, Ontinue has leveraged Microsoft platforms and built features and services that go way beyond the Microsoft offering. The goal of the service in my view is to ensure that the client is not overloaded with security event signals that do not require human intervention. They have automated and optimized response to signals and alerts to provide maximum protection, while ensuring that human intervention is prioritized for events of high sensitivity or that require elevated permissions. Additionally, Ontinue has designed an elaborate onboarding process that delivers client expectations and makes an otherwise complicated process quite simple. Clients must be engaged as a significant part of the onboarding requires in-depth description of the environment and of the roles and responsibilities. The Ontinue MXDR service is one the most useful services contracts.