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  1. Home
  2. /
  3. Open 360 Platform
Logo of Open 360 Platform

Open 360 Platform

byLogz.io
in
4.4
Market Presence: Observability Platforms, AIOps Platforms (Transitioning to Event Intelligence Solutions)

Overview

Product Information on Open 360 Platform

Updated 13th October 2025

What is Open 360 Platform?

Open 360 Platform is a software developed by Logz.io that delivers observability capabilities by integrating log management, infrastructure monitoring, and application performance monitoring within a single unified interface. The software enables users to collect, analyze, and visualize telemetry data from multiple sources, helping organizations detect and troubleshoot operational issues in distributed systems. Open 360 Platform leverages analytics tools for querying and correlating data to provide real-time insights into system performance and reliability. The software offers alerting features, reporting, and customizable dashboards to support operational decisions and improve incident response. By centralizing observability data, the software is designed to address challenges around monitoring, troubleshooting, and securing modern cloud-native and hybrid environments.

Open 360 Platform Pricing

Open 360 Platform software typically follows a subscription-based pricing model structured according to features, data volume, and usage requirements. The software offers multiple tiers allowing organizations to select plans based on monitoring and analysis needs, with pricing influenced by the scale of log, metric, and trace data ingested and retained.

Overall experience with Open 360 Platform

Technical Account Manager
1B - 3B USD, IT Services
FAVORABLE

“Log Monitoring Platform Offers Cloud Integrations With Cutting Edge Service”

5.0
Jul 10, 2025
Best log monitoring platform with cutting edge integrations.
Project Manager
50M - 250M USD, Travel and Hospitality
CRITICAL

“Useful tool with a steep learning curve for tracking metrics and trouble-shooting issues ”

3.0
Apr 11, 2023
The system has been very hard for me to get into and understand, but now that I know more about the system it is getting easier. Very powerful tool.

About Company

Company Description

Updated 22nd January 2024

Logz.io is a platform dedicated to assisting cloud-native businesses in securing and monitoring their environments using a range of open source tools. The company offers a solution that transforms the process of observability into a cost-efficient, high-value business driver. It enhances and unites robust and applicable Open Source capabilities across Logs, Metrics, and Traces. Additionally, it provides security monitoring through a cloud-based Security Information and Event Management (SIEM) system.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2014
Head office location
Boston, United States
Number of employees
201 - 500
Website
https://logz.io/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Open 360 Platform
Deciding Factors: Open 360 Platform Vs. Market Average
Performance of Open 360 Platform Across Market Features

Open 360 Platform Likes & Dislikes

Like

Easy to integrate with most of the cloud platforms.

Like

Power and specificity of searches Metric tracking Amazing product for troubleshooting issues

Like

Centralized logging and monitoring, advanced analytics, seamless integration with DevOps tools

Dislike

user interface can be a little less cluttered.

Dislike

Steep learning curve Difficult navigation Confusing dashboard

Dislike

Steep learning curve, limited customization options, occasional performance issues

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Peer Discussions

Open 360 Platform Reviews and Ratings

Showing data for 51 ratings and reviews for Observability Platforms market. View all 55 ratings and reviews across markets for a complete picture.

4.4

(51 Ratings)

Rating Distribution

5 Star
39%
4 Star
53%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Technical Account Manager
    1B-10B USD
    IT Services
    Review Source

    Log Monitoring Platform Offers Cloud Integrations With Cutting Edge Service

    5.0
    Jul 10, 2025
    Best log monitoring platform with cutting edge integrations.
  • DEVOPS & CLOUD ENGINEER
    10B+ USD
    Energy and Utilities
    Review Source

    Open 360 Observability Platform : comprehensive observability solutions

    5.0
    Mar 29, 2024
    This tool provides comprehensive observability solutions
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    Best app for logs analysis

    4.0
    Sep 29, 2023
    It is easy to check logs for multiple filters by adding multiple keywords and for different time frames. It is easy to use and teach our juniors about the same. The logs can be easily exported.
  • SENIOR ANALYST SECURITY AND COMPLIANCE
    1B-10B USD
    Finance (non-banking)
    Review Source

    Simplify the way you do Logging!

    5.0
    Sep 20, 2023
    Formal project where we baked off LogzIO with four other players in the logging space. Very happy with our selection of LogzIO.
  • AVP
    <50M USD
    Software
    Review Source

    Cost effective solution for observability.

    4.0
    Sep 7, 2023
    It took us a lot of time to evaluate the product. While their technical team is really quick to respond on issues, we faced some challenges in coming into agreement on the terms of contract.
...
Showing Result 1-5 of 51

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