TravelPerk is a platform aimed at transforming the landscape of business travel. It offers an all-in-one platform that balances the autonomy of travelers with the necessary governance required by companies. The end result of this dynamic is achieving cost and time efficiencies in business travel operations. Its features include a broad travel inventory, robust management capabilities, round-the-clock customer support, and modern technology housed in a user-friendly design. TravelPerk manages to streamline business travel by providing an all-encompassing solution. The company has received backing from prominent investors.
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It's user friendly and the booking process is easy to follow.
Travelperk is a well-designed and powerful solution to plan business trips. I like that I can plan both transportation and lodging from the same platform.
All in 1 platform; Excellent costumer support; clear visibility on travel expense
They need a pdf version of the ticket confirmations, especially when applying for visas. You are only able to print the page with the booking confirmations, but then it looks like a website printout. It would be nice to have a more formal printing option.
My most frustrating experiences using travelperk comes when booking new trips, especially return trips. Firstly, when booking return tickets, if I along the process realise I made a mistake (for example picked the wrong departure time), I simply can't go back and my change, I have to restart the whole process from the beginning rather than changing a simple variable. Secondly, I repeatedly have to fill-in my date of birth and gender every time I book. Inputting this information happens at the confirmation screen and you have to click to leave the confirmation screen to another window to input the selection. I wish I could just consent to store that data next to all my other personal details Travelperk already stores. Thirdly, finding hotels doesn't always work. I've had a few instances where we agreed with colleagues to stay at the same hotel. However, if I search the hotel name, it doesn't show up so colleagues have to send me a url for me to find the hotel in question.
There is a lot of options of flights and hotels that we can find outside of the platform that we need to manually use the concierge to have better prices