Name: Process360 Live
Rating: 4.7 (251 reviews)

Overview

Product Information on Process360 Live

Updated 5th November 2024

What is Process360 Live?

The iGrafx Process360 Live platform is designed to meet the complex needs of enterprise business process analysis, offering tools that help organizations discover, design, and optimize their processes for better operational efficiency. With its AI-enabled Process Repository, the platform supports collaboration across teams, breaks down organizational silos, and manages the interdependencies of processes, providing a comprehensive view of the business. Users can map, analyze, and model workflows to gain insights that drive informed decision-making and alignment with strategic goals. iGrafx Process360 Live integrates process mining, design, and simulation capabilities, enabling enterprises to visualize end-to-end processes, assess risk, and ensure regulatory compliance. Trusted across industries, the platform empowers organizations to streamline operations, enhance productivity, and continuously improve their business processes.

Overall experience with Process360 Live

Process And Project Specialist

250M - 500M USD, Manufacturing

FAVORABLE

“User-Friendly Interface Makes iGrafX Accessible for any User - Great Way to visualize Processes and much more”

5.0

Feb 19, 2026

iGrafX is a great tool when it comes to visualizing processes, connecting resources, assigning responsibilities and even managing documents.

Director of Operations

10B - 30B USD, Consumer Goods

CRITICAL

“Ease of Use Noted in iGrafx Despite Delays in MSA Finalization”

3.0

May 11, 2026

I have worked with iGrafx for 8 months as the business product owner. It is a good fit to our business architecture roadmap, however, no strategic partnership due to lack of Master Service Agreement.

About Company

Company Description

iGrafx is a global provider of process intelligence and process management solutions, dedicated to helping organizations discover, design, and optimize their business processes. With the iGrafx Process360 Live platform, businesses can streamline operations, improve productivity, and ensure compliance with regulatory standards. The platform supports a full suite of capabilities, including process discovery, modeling, simulation, and predictive analytics, giving organizations a holistic view of their operations and enabling data-driven decisions. iGrafx serves a wide range of industries and is trusted by over 2,000 customers worldwide to drive meaningful transformation and achieve operational excellence.

Company Details

Company type

Private

Year Founded

1991

Head office location

Tualatin, United States

Website

http://www.igrafx.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Process360 Live

Performance of Process360 Live Across Market Features

Process360 Live Likes & Dislikes

The tool is pretty much self-explanatory and even for inexperienced users easy to understand. Furthermore, iGrafX is providing an outstanding service when it comes to requests about smaller changes / adjustments in the tool.

The product is easy to use, has strong BPMN capabilities, and easy to integrate with API key.

Overall user friendliness, diagramming capabilities, risk and control management functionality

Missing range of options for (visually) pre-build dashboards, Word exports of process diagrams are sometimes messed up (layout

Negotiating the MSA between iGrafx and our comp has taken more than 8 months and still no end in sight.

Reporting capability could be improved, more flexible bulk change options

Top Process360 Live Alternatives

Peer Discussions

Process360 Live Reviews and Ratings

Recommended Gartner Insights

Market Guide for Enterprise Business Process Analysis Tools

10B+ USD

Consumer Goods

Review Source

Ease of Use Noted in iGrafx Despite Delays in MSA Finalization

50M-1B USD

Manufacturing

User-Friendly Interface Makes iGrafX Accessible for any User - Great Way to visualize Processes and much more

Manager

<50M USD

Insurance (except health)

Effective Live Status Tracking But Advanced Insights and Integration Remain Insufficient

Feb 10, 2026

Supports process visibility and tracking; functional for basics but limited in advanced analutics.

Data and Analytics Manager

Software

Highlighting iGrafx's User-friendly Interface and Advanced Features

Feb 16, 2026

We are very happy with iGrafx so far. The product is much more user friendly than other options we've reviewed, and the iGrafx team have been a pleasure to work with!

Product Owner

1B-10B USD

Banking

Users Appreciate User-Friendly Experience and AI Module, Seek Licensing Improvements

4.0

Feb 18, 2026

The tool is working really well and provide a user friendly experience