• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Process360 Live
Logo of Process360 Live

Process360 Live

byiGrafx
in
4.6
Market Presence: Enterprise Business Process Analysis Tools, Process Intelligence Platforms

Overview

Product Information on Process360 Live

Updated 5th November 2024

What is Process360 Live?

The iGrafx Process360 Live platform is designed to meet the complex needs of enterprise business process analysis, offering tools that help organizations discover, design, and optimize their processes for better operational efficiency. With its AI-enabled Process Repository, the platform supports collaboration across teams, breaks down organizational silos, and manages the interdependencies of processes, providing a comprehensive view of the business. Users can map, analyze, and model workflows to gain insights that drive informed decision-making and alignment with strategic goals. iGrafx Process360 Live integrates process mining, design, and simulation capabilities, enabling enterprises to visualize end-to-end processes, assess risk, and ensure regulatory compliance. Trusted across industries, the platform empowers organizations to streamline operations, enhance productivity, and continuously improve their business processes.

Process360 Live Pricing

iGrafx Process360 Live pricing is a user-based and case-based model. iGrafx offers tiered starter packages tailored to organizational needs, from core process analysis to advanced digital twin capabilities. Each package includes access to process mining, process design, process simulation, and the AI-enabled Process Repository for collaboration and process management.

Process360 Live Product Images

Simulation Trace Mode
Simulation Trace Mode
Pia Diagram Creation
Pia Diagram Creation
Dashboard Process Excellence
Dashboard Process Excellence

Overall experience with Process360 Live

IT Manager
50M - 250M USD, Travel and Hospitality
FAVORABLE

“Highly versatile BPM-Platform with seamless integration and excellent vendor collaboration”

5.0
Jun 18, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director of Operations
10B - 30B USD, Consumer Goods
CRITICAL

“Ease of Use Noted in iGrafx Despite Delays in MSA Finalization”

3.0
May 11, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 29th October 2024

iGrafx is a global provider of process intelligence and process management solutions, dedicated to helping organizations discover, design, and optimize their business processes. With the iGrafx Process360 Live platform, businesses can streamline operations, improve productivity, and ensure compliance with regulatory standards. The platform supports a full suite of capabilities, including process discovery, modeling, simulation, and predictive analytics, giving organizations a holistic view of their operations and enabling data-driven decisions. iGrafx serves a wide range of industries and is trusted by over 2,000 customers worldwide to drive meaningful transformation and achieve operational excellence.

Company Details

Updated 29th October 2024
Company type
Private
Year Founded
1991
Head office location
Tualatin, United States
Website
http://www.igrafx.com

Do You Manage Peer Insights at iGrafx?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Process360 Live Alternatives

Logo of ADONIS
1. ADONIS
4.7
(349 Ratings)
Logo of SAP Signavio Process Transformation Suite
2. SAP Signavio Process Transformation Suite
4.5
(278 Ratings)
Logo of ARIS
3. ARIS
4.2
(211 Ratings)
View All Alternatives

Peer Discussions

Process360 Live Reviews and Ratings

4.6

(175 Ratings)

Rating Distribution

5 Star
65%
4 Star
33%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT Manager
    50M-1B USD
    Travel and Hospitality
    Review Source

    Highly versatile BPM-Platform with seamless integration and excellent vendor collaboration

    5.0
    Jun 18, 2026
    In our organization, igrafx has proven to be a flexible and lightweight solution that can be tailored to a wide range of management and GRC-related use cases. While our primary focus is on business process management, we also leverage the tool for parts of Enterprise Architecture and Risk Management. Working with the igrafx team has been very positive - communication is fast, straightforward and highly responsive to our specific requirements. The implementation was seamless, and the jointly developed API-Integration with our EAM platform was delivered quickly and with a high level of professionalism.
  • IT Manager
    50M-1B USD
    Travel and Hospitality
    Review Source

    Highly versatile BPM-Platform with seamless integration and excellent vendor collaboration

    5.0
    Jun 18, 2026
    In our organization, igrafx has proven to be a flexible and lightweight solution that can be tailored to a wide range of management and GRC-related use cases. While our primary focus is on business process management, we also leverage the tool for parts of Enterprise Architecture and Risk Management. Working with the igrafx team has been very positive - communication is fast, straightforward and highly responsive to our specific requirements. The implementation was seamless, and the jointly developed API-Integration with our EAM platform was delivered quickly and with a high level of professionalism.
  • Read All 192 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Enterprise Business Process Analysis Tools
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: Process360 Live
Performance of Process360 Live Across Market Features

Process360 Live Likes & Dislikes

Like

Versatility and flexibility, - there are lots of different Use-Cases you can implment by using the igrafx platform or can adapt the platform to - at a fair price concerning competitors.

Like

Versatility and flexibility, - there are lots of different Use-Cases you can implment by using the igrafx platform or can adapt the platform to - at a fair price concerning competitors.

Like

Versatility and flexibility, - there are lots of different Use-Cases you can implment by using the igrafx platform or can adapt the platform to - at a fair price concerning competitors.

Dislike

Negotiating the MSA between iGrafx and our comp has taken more than 8 months and still no end in sight.

Dislike

Negotiating the MSA between iGrafx and our comp has taken more than 8 months and still no end in sight.

Dislike

Negotiating the MSA between iGrafx and our comp has taken more than 8 months and still no end in sight.