Name: Sage Intacct
Rating: 4.2 (534 reviews)

Overview

Product Information on Sage Intacct

Updated 13th October 2025

What is Sage Intacct?

Sage Intacct is a software designed for financial management and accounting automation. It offers features including core accounting, real-time reporting, accounts payable and receivable, cash management, and project accounting. The software enables organizations to streamline financial operations, improve visibility into financial data, and manage multi-entity and global consolidations. By providing automated workflows and comprehensive audit trails, Sage Intacct addresses the need for accurate financial tracking and regulatory compliance. This software is used to optimize financial processes and support informed business decision-making through its integration capabilities with various business systems.

Overall experience with Sage Intacct

Expediting Co-ordinator

500M - 1B USD, Transportation

FAVORABLE

“Powerful cloud financial management platform with excellent reporting and Automation ”

4.0

Mar 6, 2026

Sage Intacct is quite good, especially when it comes to its reporting and dashboards - it reduces manual work significantly.

Chief Operating Officer

<50M USD, Software

CRITICAL

“Accounting Features Remain Reliable Amid Dissatisfaction With Pricing and Service Decline”

1.0

Oct 28, 2025

We have been a customer for several years, but the quality of customer service has consistently declined. It is disappointing to see the same product increase in price by %10 to %20 each year while the level of support keeps declining. I used to recommend Intacct to a lot of our customers, but as of last year I stopped, because I am getting the same feedback from them.

About Company

Company Description

Sage is tailored to the unique needs of Small and Medium-sized Businesses (SMBs), providing them with essential information, insights, and user-friendly tools. Concentrating on key operational domains such as Payroll, Human Resources, and Finance, Sage offers software solutions designed to enhance business efficiency. By forming strategic partnerships, Sage delivers confidence and actionable insights to SMBs, assisting them in streamlining their operations. The company's commitment is to empower SMBs through collaborative relationships and advanced technologies, ensuring smooth business activities and enabling success.

Company Details

Company type

Public

Year Founded

1981

Head office location

Newcastle upon Tyne, United Kingdom

Number of employees

10001+

Annual Revenue

1B-3B USD

Website

http://www.sage.com

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Performance of Sage Intacct Across Market Features

Sage Intacct Likes & Dislikes

Powerful financial reporting and real-time visibility into financial data. Platform allows you to generate detailed reports and dashboards quickly.

The system works well from the accounting side and does what it's supposed to do. We did write our own modules around Intacct to be able to support our requirements.

The ease with which we can run reports already created and drill down to detailed transactions. The user-friendly layout makes it easy to train new users and find most of what we need on our own. The ease with which we can make changes to transactions or JE's if the books aren't closed, and the ability to close the books easily to keep from changing prior period financials. The number of applications Intacct already integrates with without having to create custom programming. The responsiveness of the application and the fact that it is almost never down. The accuracy of the integrations with other applications. If there's an error, it's always on the other application or user end. Having said that, the explanations for sync errors (when we manually import into Intacct) have never been good and could use much improvement.

This can be quite expensive as companies scale and require additional modules. Also, some of the advanced configurations and reporting features can have a steep learning curve

Unacceptable pricing increases for the same product, and 1 star customer service.

The reporting. I've invested many hours over the years trying to create and modify reports in Intacct to my needs. However, I find it more complicated and time consuming that it seems like it should be. If I can't figure it out, I'd have to work with an accounting firm to tell them what I need and have them implement it which is never quick or inexepensive. In the end, they don't know our system or organization like I do and I'd like to be able to create reports on the fly if necessary or dashboards that would be useful, but I end up abandoning most efforts because it never turns out like I want and I end up wasting a lot of time. I also mentioned the sync error information when manually uploading files to Intacct. The descriptions of the errors are terrible and always have been. They need to be clear about what the user needs to change or what the error is so we can quickly address it. It's frustrating to have an error and not be able to figure out what's wrong. It's usually something minute, but takes much time to decipher. I'd like more opportunity to try out some of the AI features without having to add a subscription for an additional module or service. This would be best to have it in our own environment so we could see if it would be useful with the way we have our platform structured. Even just a teaser to get the idea would be great. The AI in one application can be very different from another and as a nonprofit, I need to know if I can justify the cost before adding an additional recurring expense.

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Peer Discussions

Sage Intacct Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Transportation

Review Source

Powerful cloud financial management platform with excellent reporting and Automation

Mar 5, 2026

Director of Finance

<50M USD

Energy and Utilities

Great Meat & Potatoes ERP with Inflexible Reporting

Oct 21, 2025

Intacct is user friendly for accountants and robust enough to do what we need. The interface is easy to read and modern and it's easy to navigate and train new team members. The reporting isn't great however. It's clunky and complicated to learn and create new reports. The report setup also feels restrictive because I can't always view the information I want in the way I want. Due to this, we have implemented an additional FP&A tool, Vena.

SR BUSINESS SOLUTIONS PARTNER, FINANCE

IT Services

Sage Intacct Delivers Strong ERP Integration With Room For Billing Module Improvements

Dec 18, 2025

We have been using Sage Intacct as our main Financial ERP for almost 5 years now. It has various great features like customisations around reporting, fields, Interactive reporting, API and cloud storage. Support has been great. Integrations with other ERP are great. It is flexible to be integrated with other P2P, O2C vendors available in the market. Billing module can be improved a bit. AP module and GL module are excellent.

It Manager

Insurance (except health)

Reporting Dashboards Are Useful Yet Setup Time and Pricing Present Challenges

5.0

I thought the implementation was a solid experience. It did take some effort and education to configure this product, but once it was up and running it felt flexible and relaible. Very useful for our finance team.

Finance Associate

Healthcare and Biotech

Site Offers Simple Navigation But Needs Improvements

Nov 3, 2025

Overall, the site serves its purpose and allows me to carry out my tasks with ease. I have not run into any major issues and I think it is user friendly. I would definitely recommend this product to another organization seeking an accounting application.