Overview
Product Information on Salesforce Sales AI
Updated 13th October 2025
What is Salesforce Sales AI?
Salesforce Sales AI Pricing
Overall experience with Salesforce Sales AI
Manager, Customer Service And Support
<50M USD, Travel and HospitalityFAVORABLE
“Salesforce Sales AI insights ”
Very useful for teams that want less manual work for customer service agents and their managers.
Engineer
10B - 30B USD, Consumer GoodsCRITICAL
“Robust Reporting Features Offset By Slow Interface Customization In Salesforce”
I've been using Salesforce in a business setting, and overall, my experience has not been very satisfactory. While it's a powerful CRM platform with many features, it lacks the flexibility and responsiveness I expect from modern enterprise tools.
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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A Snapshot of What Matters - Based on Validated User Reviews
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Salesforce Sales AI Reviews and Ratings
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- Manager, Customer Service And Support<50M USDTravel and HospitalityReview Source
Salesforce Sales AI insights
Very useful for teams that want less manual work for customer service agents and their managers. - CUSTOMER SERVICE & SUPPORT ASSOCIATE1B-10B USDTransportationReview Source
CRM Streamlines Cloud Services Management and Enhances Sales and Service Efficiency
It is one of the best CRM to manage all your cloud-based services. Best tool for sales, service and data storage, we have been using SF for 2 years, and to date, we can edit as per our requirements - Business Development Associate50M-1B USDManufacturingReview Source
Tool facilitates generation of reports and forms for business analysis
It is a very good tool to be able to generate reports and forms to later analyze them and share them with the entire commercial area or to be able to perform better supervision and analysis. - MANAGER50M-1B USDIT ServicesReview Source
Salesforce Sales AI Enhances Lead Generation But Requires Intensive Integration and AI Training
Salesforce AI is a helpful tool when it comes to lead generation. With the AI tool we are able to predict trends, create custom tasks without a need for a code. - STRATEGIC PARTNERSHIPS50M-1B USDConsumer GoodsReview Source
Streamlined Forecasting and CRM Integration Highlight Salesforce Sales AI Benefits
Salesforce Sales AI has been a strong addition to our sales and CRM workflows. It has streamlined lead prioritization and forecasting, making our sales teams more efficient and data-driven. Integration with Salesforce CRM is smooth and ensures all insights are available within our existing workflows. That said, the setup and initial configuration required some fine tuning. Overall it's been a reliable tool that helps us make smarter decisions and save time.
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