• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. SAP CPQ
Logo of SAP CPQ

SAP CPQ

bySAP
in Configure, Price and Quote Applications
4.3

Overview

Product Information on SAP CPQ

Updated 13th October 2025

What is SAP CPQ?

SAP CPQ is a software designed to streamline and automate the configuration, pricing, and quoting processes for businesses. It enables sales teams to create accurate quotes by guiding users through product configurations and applying pricing rules while ensuring compliance with business policies. The software integrates with other enterprise systems to facilitate seamless data flow and reduce errors associated with manual quoting. It aims to improve sales productivity by reducing time spent on quoting and configuration tasks and helps organizations manage complex products and services with a variety of customization options. SAP CPQ addresses the business need for efficient quote generation and improves the overall sales process workflow.

SAP CPQ Pricing

SAP CPQ software uses a subscription-based pricing model, typically structured according to the number of users and specific features required. The software offers various tiers to accommodate different business needs, and pricing may vary based on customization, integration requirements, and contract terms. Detailed pricing is generally provided upon request or via consultation with SAP representatives.

Overall experience with SAP CPQ

VP, SALES
<50M USD, Services (non-Government)
FAVORABLE

“CRM Integration and Approval Flow Praised While Usability Issues Remain Noticeable”

4.0
Dec 11, 2025
Overall, the experience has been mostly positive. The system is pretty flexible and once you get used to the workflow, building quotes becomes a lot faster. The integration with our CRM also worked smoother than ציפיתי, and the approval flow really helped us reduce mistakes. On the down side, some parts of the UI still feel a bit “heavy”, and a few features are hidden עמוק מדי בתפריטים, so new team members needed extra time to get the hang of it. But overall it delivers what we need and improved our day-to-day work
Sales Manager
50M - 250M USD, IT Services
CRITICAL

“SAP CPQ: A Must buy along with SAP Eco System”

3.0
May 3, 2024
SAP CPQ is a smart helper for any business that sells complex products or services. It helps the sales team to rapidly create accurate quotes for the customers.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Do You Manage Peer Insights at SAP?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About SAP CPQ
Reviewer Insights for: SAP CPQ
Deciding Factors: SAP CPQ Vs. Market Average

SAP CPQ Likes & Dislikes

Like

What I like most is how quickly we can generate accurate quotes once everything is set up. The product rules engine is really strong and saves us tons of back-and-forth with sales reps. Another thing that stands out is the CRM integration data syncs smoothly and reduces stupid that used to happen before. Lastly, the approval workflow is flexible enough so we could shape it around our internal process without needing custom dev work. It just makes the whole sales cycle move faster.

Like

1. SAP CPQ is customizable to your fit. 2. Integrations are very smooth. 3. Can put tasks on automation to save time.

Like

Assists in the creation of branded and accurate proposals as well as e-signature support. Revenue Leakage is prevented because it enforces pricing rules and margins as well as approvals. It improves sale lifecycle efficiency by reducing the time to quote, approvals and errors are minimized

Dislike

The main thing I dislike is that some parts of the interface still feel outdated and a bit clunky, especially when youre trying to build more complex configurations. Reporting is another weak spot it works, but its pretty limited unless you plug in extra tools. I also noticed that new users need more training than we expected, because a few settings are buried and not very intuitive. Lastly, performance can slow down when loading bigger quotes, which gets annoying on busy days

Dislike

1. It's a bit expensive. 2. it works a little slow. 3. Integration with SAP was smooth but with infor, it was challenging.

Dislike

It can be quite pricey compared to its competitors. Setup is complex, mainly for organizations with varied product catalogs. Beyond the default options, more effort is needed to create branded proposals.

Top SAP CPQ Alternatives

Logo of Conga CPQ
1. Conga CPQ
4.7
(263 Ratings)
Logo of Salesforce CPQ
2. Salesforce CPQ
4.3
(252 Ratings)
Logo of PandaDoc
3. PandaDoc
4.5
(180 Ratings)
View All Alternatives

Peer Discussions

SAP CPQ Reviews and Ratings

4.3

(103 Ratings)

Rating Distribution

5 Star
37%
4 Star
55%
3 Star
7%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.2

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • VP, SALES
    <50M USD
    Services (non-Government)
    Review Source

    CRM Integration and Approval Flow Praised While Usability Issues Remain Noticeable

    4.0
    Dec 11, 2025
    Overall, the experience has been mostly positive. The system is pretty flexible and once you get used to the workflow, building quotes becomes a lot faster. The integration with our CRM also worked smoother than ציפיתי, and the approval flow really helped us reduce mistakes. On the down side, some parts of the UI still feel a bit “heavy”, and a few features are hidden עמוק מדי בתפריטים, so new team members needed extra time to get the hang of it. But overall it delivers what we need and improved our day-to-day work
  • SALES & BUSINESS DEV EXEC
    <50M USD
    IT Services
    Review Source

    Error Reduction and Efficiency Improved, Yet Setup and Customization Demand Effort

    4.0
    Nov 17, 2025
    It's a great product that works seamlessly and makes the sales lifecycle so much easier. It also assists in presentation-ready proposals that are mostly error-free and embedded with AI to maximize value. It also integrates well with other systems, such as ERP, SAP S/4 HANA
  • Business Development Manager
    <50M USD
    Services (non-Government)
    Review Source

    Enterprise Infrastructure Management Made Easier With Some Processing Drawbacks

    5.0
    Dec 26, 2025
    SAP CPQ is one of the best tools to use which can help in managing the overall enterprise infrastructure so easily
  • Project Specialsit
    1B-10B USD
    Manufacturing
    Review Source

    Exploring a Balanced View: Easy Use Meets Processing Challenges

    4.0
    Apr 28, 2025
    It has worked pretty well for my company's use, from what I've seen. There are some elements where the UI seems dated but it's functional.
  • DATA ANALYST
    <50M USD
    IT Services
    Review Source

    SAP CPQ: Maximizing Product Quality Through Advanced Scripting

    5.0
    Apr 29, 2025
    SAP CPQ is a very good tool, the main advantage is the ability to integrate with other SAP tools (SAP ECC, S/4HANA, Commerce Cloud). The results of configuration, pricing and workflow approval are transferred easily to the required places in other SAP tools.
...
Showing Result 1-5 of 110

Recommended Gartner Research

  • Critical Capabilities for Configure, Price and Quote Applications
  • Magic Quadrant for Configure, Price and Quote Applications

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.