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Overview

Product Information on SAP CPQ

Updated 13th October 2025

What is SAP CPQ?

SAP CPQ is a software designed to streamline and automate the configuration, pricing, and quoting processes for businesses. It enables sales teams to create accurate quotes by guiding users through product configurations and applying pricing rules while ensuring compliance with business policies. The software integrates with other enterprise systems to facilitate seamless data flow and reduce errors associated with manual quoting. It aims to improve sales productivity by reducing time spent on quoting and configuration tasks and helps organizations manage complex products and services with a variety of customization options. SAP CPQ addresses the business need for efficient quote generation and improves the overall sales process workflow.

SAP CPQ Pricing

SAP CPQ software uses a subscription-based pricing model, typically structured according to the number of users and specific features required. The software offers various tiers to accommodate different business needs, and pricing may vary based on customization, integration requirements, and contract terms. Detailed pricing is generally provided upon request or via consultation with SAP representatives.

Overall experience with SAP CPQ

VP, SALES
<50M USD, Services (non-Government)
FAVORABLE

“CRM Integration and Approval Flow Praised While Usability Issues Remain Noticeable”

4.0
Dec 11, 2025
Overall, the experience has been mostly positive. The system is pretty flexible and once you get used to the workflow, building quotes becomes a lot faster. The integration with our CRM also worked smoother than ציפיתי, and the approval flow really helped us reduce mistakes. On the down side, some parts of the UI still feel a bit “heavy”, and a few features are hidden עמוק מדי בתפריטים, so new team members needed extra time to get the hang of it. But overall it delivers what we need and improved our day-to-day work
Sales Manager
50M - 250M USD, IT Services
CRITICAL

“SAP CPQ: A Must buy along with SAP Eco System”

3.0
May 3, 2024
SAP CPQ is a smart helper for any business that sells complex products or services. It helps the sales team to rapidly create accurate quotes for the customers.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Logo of SAP CPQ

SAP CPQ

bySAP
in Configure, Price and Quote Applications
4.4

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

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User Sentiment About SAP CPQ
Reviewer Insights for: SAP CPQ
Deciding Factors: SAP CPQ Vs. Market Average

SAP CPQ Likes & Dislikes

Like

What I like most is how quickly we can generate accurate quotes once everything is set up. The product rules engine is really strong and saves us tons of back-and-forth with sales reps. Another thing that stands out is the CRM integration data syncs smoothly and reduces stupid that used to happen before. Lastly, the approval workflow is flexible enough so we could shape it around our internal process without needing custom dev work. It just makes the whole sales cycle move faster.

Like

1. SAP CPQ is customizable to your fit. 2. Integrations are very smooth. 3. Can put tasks on automation to save time.

Like

Stron core functionality that delivers real value in production environments , not just in demos, flexible deployment and integration options , allowing to different customer architectures, good balance between advanced features and usability, making in suitable for both technical and opeartional teams, vendor responsiveness and willingness to support partners during pre-sales and implementaion stages.

Dislike

The main thing I dislike is that some parts of the interface still feel outdated and a bit clunky, especially when youre trying to build more complex configurations. Reporting is another weak spot it works, but its pretty limited unless you plug in extra tools. I also noticed that new users need more training than we expected, because a few settings are buried and not very intuitive. Lastly, performance can slow down when loading bigger quotes, which gets annoying on busy days

Dislike

1. It's a bit expensive. 2. it works a little slow. 3. Integration with SAP was smooth but with infor, it was challenging.

Dislike

Integration with some shird party systems can require additional effort and is not always seamless out of the box, documentation could e mode detailed in certain advanced od edge case scenarios, ongoing tuning and optimization may require experienced personnel , especially in more complex environments, licensing or pricing structure may not always be straithforward for end customers.

Recommended Gartner Insights

  • Critical Capabilities for Configure, Price and Quote Applications
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  • VP, SALES
    <50M USD
    Services (non-Government)
    Review Source

    CRM Integration and Approval Flow Praised While Usability Issues Remain Noticeable

    4.0
    Dec 11, 2025
    Overall, the experience has been mostly positive. The system is pretty flexible and once you get used to the workflow, building quotes becomes a lot faster. The integration with our CRM also worked smoother than ציפיתי, and the approval flow really helped us reduce mistakes. On the down side, some parts of the UI still feel a bit “heavy”, and a few features are hidden עמוק מדי בתפריטים, so new team members needed extra time to get the hang of it. But overall it delivers what we need and improved our day-to-day work
  • Sales Manager
    <50M USD
    Energy and Utilities
    Review Source

    Strong and flexible solution with solid real - world performance.

    4.0
    Apr 20, 2026
    Overall, the experience has been very positive, especially from the a partner and implementaion perspective. The product delivers solid value in real-eorld environments and aligns with the customer expectations in terms of functionality and scalability. What works particularly well is the balance between advanced capabilities and relatively straightforward deployment. That said, some areas such as integration depth with third party tools and ongoing maintenance complexity could be improved . Still , it is a reliable solution we confidently recommend and most scenarios.
  • Procurement Manager
    10B+ USD
    Services (non-Government)
    Review Source

    Procurement Influence (Early & Often) Shapes Experience with SAP CPQ

    4.0
    Apr 1, 2026
    Amongst all of the CPQ apps I've encountered, SAP's version heavily assists the procurement team just as much as your daily quote creators. Areas such as risk & compliance, pricing governance, cost data ownership, and supplier alignment are defined within the CPQ engine by procurement even if your sales reps are the primary users. Procurement is the filter to their function through CPQ.
  • Business Development Associate
    <50M USD
    Services (non-Government)
    Review Source

    Complexity and Integration Stand Out in SAP CPQ’s Feature Set and Limitations

    5.0
    Mar 20, 2026
    SAP CPQ ( Configure, price, Quote ) is a heavy-duty engine designed for companies with massive product catalogs and complex pricing rules. My overall experience is that it is a highly reliable "calculation monster". It excels at taking thousands of variables-like discounts, regional taxes, and hardware compatibility-and turning them into an accurate quote in seconds. While the user interface for sales reps has improved, the backend remains a sophisticated environment built for technical administrators rather than casual users.
  • National Sales Manager
    50M-1B USD
    Transportation
    Review Source

    Comprehensive Product Suite Noted, With Costs and Setup Complexity Cited as Drawbacks

    5.0
    Mar 3, 2026
    SAP CPQ is incredibly accurate, not terribly hard to set up, and helps us across a suite of tasks with customization included, as well as automation.
...
Showing Result 1-5 of 122

4.4

(115 Ratings)

Rating Distribution

5 Star
37%
4 Star
56%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.2

Service & Support

4.3

Product Capabilities

4.5