Overview
Product Information on SAP Field Service Management
What is SAP Field Service Management?
SAP Field Service Management Pricing
Overall experience with SAP Field Service Management
“Efficient Issue Resolution Highlighted: Faster Scheduling and Technician Dispatch Tools”
“Implementation Process Simplified With Step-By-Step Guides For Team Members”
About Company
Company Description
SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: SAP Field Service Management
Deciding Factors: SAP Field Service Management Vs. Market Average
Performance of SAP Field Service Management Across Market Features
SAP Field Service Management Likes & Dislikes
You can build it, but like any program, the more you put in, the more you get out of the product.
Read Full Reviewi like most the product is its robust functionality that covers all aspects of the field of service management from scheduling and dispatching to inventory management and customer communication.
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The main weakness is if you set the auto add feature to the Bill of Material on an asset the everything bought for that asset is added. (Gloves, tape etc:)
Read Full Reviewone aspect i find challenging is the initial setup and configuration, which can be complex and time consuming , requiring through training and support
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Peer Discussions
SAP Field Service Management Reviews and Ratings
- Corporate Maintenace Manager<50M USDManufacturingReview Source
Implementation Process Simplified With Step-By-Step Guides For Team Members
I was part of the CMMS Team for our plant and helped train users and implement the system. The process was user friendly with printed picture guides to follow. - Project Manager1B-10B USDIT ServicesReview Source
Efficient Issue Resolution Highlighted: Faster Scheduling and Technician Dispatch Tools
it provide tools for scheduling, dispatching and tracking fields tecnicians, letting us to resolve the issue faster - SENIOR CONTACT CENTER MANAGER<50M USDBankingReview Source
Thorough Planning and Training Key to Success with SAP Field Service Management
My experience with SAP Filed Service Management has been positive and informative - IT Services Associate50M-1B USDManufacturingReview Source
SAP field services management : comprehensive solution for streamlining field operation
Overall, my Experience with SAP Field services Management has been positive , providing comprehensive solution for managing field services operation efficiently - OFFICER50M-1B USDConstructionReview Source
Fantastic - Ai is the way forward
Love the Ai aspect of this product - more services will be adding this as Ai becomes the norm, but for us this was a game changer. Helped to confirm the availability of parts and find local technicians as well as being a huge bonus for customers who are able to be far better informed than before as the service is much more intuitive than our previous offering. Helped us to streamline dispatch which will eventually save us money in the long term.