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  1. Home
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  3. ScienceLogic AI Platform
Logo of ScienceLogic AI Platform

ScienceLogic AI Platform

byScienceLogic
in
3.8
Market Presence: Observability Platforms, Infrastructure Monitoring Tools

Overview

Product Information on ScienceLogic AI Platform

Updated 2nd February 2026

What is ScienceLogic AI Platform?

ScienceLogic AI Platform is a unified environment for observability, AI driven intelligence, and automated operations. It helps teams navigate modern IT with clarity and confidence. Deployable across on-premises, cloud, and hybrid environments, the platform consolidates fragmented tools, delivers complete observability, and improves reliability with trusted AI. Skylar One, formerly SL1, establishes service aware visibility across hybrid environments. As teams gain clarity, Skylar Automation builds consistency by turning repeatable actions into low-code workflows that reduce manual effort. Skylar AI then advances decision quality by applying unsupervised learning and reasoning to detect issues, surface context, and guide next steps. Skylar Compliance, formerly Restorepoint, closes the loop by ensuring configurations and policies stay aligned as the environment evolves. Together, these capabilities help teams improve reliability, resolve issues faster, and operate with confidence.

ScienceLogic AI Platform Pricing

ScienceLogic AI Platform uses a subscription-based pricing model, typically structured according to the number of devices or nodes. Pricing may vary depending on deployment options, feature sets, and scale requirements, with tiers available for different levels of usage and functionality. Custom quotes may be provided for larger or specialized environments.

Overall experience with ScienceLogic AI Platform

Head of Solutions
<50M USD, Telecommunication
FAVORABLE

“Revolutionizing Environmental Monitoring with ScienceLogic SL1”

4.0
Oct 21, 2024
ScienceLogic SL1 has fundamentally changed the way we monitor and maintain our clients' environments, from the depth and breadth of monitoring enabled on the base Power Packs to the more advanced features of integrating systems into Business Services give both us and our clients a new way of investigating the environment as well as pin pointing potential issues. The Triage and Remediation RBA's have greatly reduced our MTTR and returned time to our time which further improves our clients environments.
Senior Monitoring Engineer
<50M USD, Retail
CRITICAL

“Disappointing from installation to support.”

1.0
Oct 23, 2024
I would not recommend either ScienceLogic or their software. We're forever promised fixes in the next version, only to find new and more complex issues in the next versions. Sales do not talk to the account managers, who barely talk to the support or service teams. Unscheduled upgrades, fail-overs, perpetual support tickets and being told one thing whilst they do something else entirely.

About Company

Company Description

Updated 26th February 2025

ScienceLogic specializes in IT Operations Management. ScienceLogic’s main focus is to equip contemporary IT operations with precise insights to predict and efficiently solve issues in a digital, transient world. ScienceLogic’s IT Observability, AIOps and Automation solutions provide an expansive view across infrastructure, applications, cloud, sensor and distributed architectures. Further, the platform can act on this insight by contextualizing data with the help of relationship mapping, integrating and automating to deliver desired business outcomes.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2003
Head office location
Reston, United States
Number of employees
501 - 1000
Website
https://www.sciencelogic.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ScienceLogic AI Platform
Deciding Factors: ScienceLogic AI Platform Vs. Market Average
Performance of ScienceLogic AI Platform Across Market Features

ScienceLogic AI Platform Likes & Dislikes

Like

The flexibility and amount of integrations built into ScienceLogic means we can monitor and integrate with 90% of our customers' environments from the network up, providing a single view of the environment that we did not have before with segregated systems. This coupled with the depth of monitoring on specific technologies has brought to our attention many configuration issues which have been solved to greatly improve our clients environments.

Like

The API has proven to be the most useful part of the product. And then the log out button.

Like

I like most about the product would be it's multitenancy which can be possible to monitor all the devices like networks ,DB, servers and backup in one platform.

Dislike

Running the on-prem version of the tool is complex and lacks integrations into the AI and ML solutions provided by the product, this would be greatly enhanced if we were able to integrate directly into these solutions with the on-prem architecture.

Dislike

Overly complicated and outdated. ScienceLogic software feels like it has been hacked and patched into existence, rather than developed. The reporting is useless, the dashboards are very limited and the UI seems to be going backwards not forwards.

Dislike

Not much more but still I would like to suggest to improve it's topology concept to other devices like DB and Vcenters rather not only for network switches & routers

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Peer Discussions

ScienceLogic AI Platform Reviews and Ratings

Showing data for 28 ratings and reviews for AIOps Platforms (Transitioning to Event Intelligence Solutions) market. View all 112 ratings and reviews across markets for a complete picture.

3.8

(28 Ratings)

Rating Distribution

5 Star
18%
4 Star
64%
3 Star
7%
2 Star
7%
1 Star
4%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.0

Service & Support

4.1

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Head of Solutions
    <50M USD
    Telecommunication
    Review Source

    Revolutionizing Environmental Monitoring with ScienceLogic SL1

    4.0
    Oct 21, 2024
    ScienceLogic SL1 has fundamentally changed the way we monitor and maintain our clients' environments, from the depth and breadth of monitoring enabled on the base Power Packs to the more advanced features of integrating systems into Business Services give both us and our clients a new way of investigating the environment as well as pin pointing potential issues. The Triage and Remediation RBA's have greatly reduced our MTTR and returned time to our time which further improves our clients environments.
  • Technical Analyst
    10B+ USD
    IT Services
    Review Source

    Impressive Multitenancy of ScienceLogic: A Comprehensive Monitoring Solution

    4.0
    Oct 28, 2024
    My overall experience with ScienceLogic has been outstanding and up to the mark.
  • IT Manager
    50M-1B USD
    Software
    Review Source

    ScienceLogic's Real-Time IT Device Monitoring: A User's Experience

    4.0
    Oct 19, 2024
    My experience with ScienceLogic tool has been very positive.The tool is easy to use and helps us to monitor our IT systems efficiently. We were able to create customized dashboards on this tool which is really helpful to us.Customer support is excellent. It shows us the real-time data of IT devices.We felt difficulties in integrating with ServiceNow tool to generate incidents.
  • Senior Monitoring Engineer
    <50M USD
    Retail
    Review Source

    Disappointing from installation to support.

    1.0
    Oct 23, 2024
    I would not recommend either ScienceLogic or their software. We're forever promised fixes in the next version, only to find new and more complex issues in the next versions. Sales do not talk to the account managers, who barely talk to the support or service teams. Unscheduled upgrades, fail-overs, perpetual support tickets and being told one thing whilst they do something else entirely.
  • IT Enterprise Architect
    <50M USD
    IT Services
    Review Source

    Unraveling the Potential of ScienceLogic's SL1 Interface

    4.0
    Oct 15, 2024
    The ScienceLogic product is good and the monitoring is very customizable. However, it is resource intensive for the data collectors required for the agent less server monitoring. Some of the PowerPacks for very common components have old release dates and should have more standardized release cycles for general availability.
Showing Result 1-5 of 35

Recommended Gartner Research

  • Market Guide for AIOps Platforms (Transitioning to Event Intelligence Solutions)

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