Overview
Product Information on storm CONTACT
Updated 16th October 2025
What is storm CONTACT?
storm CONTACT Pricing
Overall experience with storm CONTACT
Director of Operations
<50M USD, Energy and UtilitiesFAVORABLE
“Platform Stability and Ease of Use Stand Out in CCaaS Solution Experience”
The STORM platform from Content Guru is the most stable CCaaS solution I have used in the past 10 years. Our agents love how easy it is to use and IT loves how simple it is to manage. My IT team raves about how user-friendly the experience is for managing the call flow. As an operations leader, I love how easy it is to gain insights through their reports and dashboards.
Manager, Customer Service and Support
<50M USD, BankingCRITICAL
“STORM review ”
Overall , I am satisfied with the performance of the product and that it meets our business needs
About Company
Company Description
Through its CCaaS solution, storm, Content Guru supports enterprise-scale customers; from federal government to global insurers. It has offices and availability zones across the Americas, AsiaPac and EMEA, allowing service in over 150 countries. It helps organizations improve their Customer Experience through areas such as digital channel shift, intelligent automation, customer data platforms and digital customers.
Company Details
Company type
Private
Year Founded
2005
Head office location
Bracknell, United Kingdom
Number of employees
201 - 500
Website
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storm CONTACT Reviews and Ratings
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- Director of Operations<50M USDEnergy and UtilitiesReview Source
Platform Stability and Ease of Use Stand Out in CCaaS Solution Experience
The STORM platform from Content Guru is the most stable CCaaS solution I have used in the past 10 years. Our agents love how easy it is to use and IT loves how simple it is to manage. My IT team raves about how user-friendly the experience is for managing the call flow. As an operations leader, I love how easy it is to gain insights through their reports and dashboards. - CtoGov't/PS/EdIT ServicesReview Source
Flexible and Innovative Contact Centre Solution.
Content Guru have been innovative and flexible in their engagement with us. They have worked to understand our challenges and tailor their solutions to provide most benefit. - Higher Executive OfficerGov't/PS/EdGovernmentReview Source
Content Guru: Aiding Better Service Delivery
Positive experience and always looking to help us better the service we provide to our customers. Great knowledge and experience. - Manager, Customer Service and Support<50M USDBankingReview Source
STORM review
Overall , I am satisfied with the performance of the product and that it meets our business needs - IT Manager1B-10B USDBankingReview Source
Collaborative Team and Innovative Roadmap Define Content Guru Experience
Content Guru's roadmap is innovative and delivers new capabilities to our existing STORM products. The team is very collaborative and open to ideas from customers. Our support point of contact is extremely knowledgeable and capable.
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Showing Result 1-5 of 244
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