Overview
Product Information on Sumo Logic SaaS Log Analytics Platform
What is Sumo Logic SaaS Log Analytics Platform?
Sumo Logic SaaS Log Analytics Platform Pricing
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Overall experience with Sumo Logic SaaS Log Analytics Platform
“Real-Time Log Monitoring Speeds Analysis but the Query Language Remain Challenging”
“Basic AI Features and Slow UX Response Highlight Areas Needing Product Improvement”
About Company
Company Description
Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. More than 2,400 customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures.
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User Sentiment About Sumo Logic SaaS Log Analytics Platform
Reviewer Insights for: Sumo Logic SaaS Log Analytics Platform
Performance of Sumo Logic SaaS Log Analytics Platform Across Market Features
Sumo Logic SaaS Log Analytics Platform Likes & Dislikes
Configuring the collector setup and support for the on-prem and cloud platforms is easy; Users can build dashboards easily. Alerts and visualizations can help teams respond quickly to incidents by integrating with other Incident management platform. Offers free training and certification programs help users become proficient quickly.
Customer service and price model
Sumo's ability to store and query our large dataset especially with the partitioning scheme we've relied upon for ourselves, which is admittedly inefficient.
1. Find difficulty to learn the query language for beginners and require time to master the product. 2. Composing complex queries can be difficult with multiple conditions or aggregations 3. Dashboard/UI is not user-friendly, and it requires more steps to configure for the most common actions
UX team takes long time to answer the features proposed
The Sumo query language is unintuitive and hard to use, redundant keywords or functionality makes this even more difficult.
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Peer Discussions
Sumo Logic SaaS Log Analytics Platform Reviews and Ratings
- SENIOR PRINCIPAL SOFTWARE ENGINEER1B-10B USDHealthcare and BiotechReview Source
Real-Time Log Monitoring Speeds Analysis but the Query Language Remain Challenging
Provides Powerful Log management, Flexible data collection, Real-time monitoring can provide live insights into system performance, security, and health. Efficient querying and log correlation accelerate root cause analysis and simplify issue resolution - Engineer50M-1B USDSoftwareReview Source
Good log analytics product for managing large dataset, poor experience querying large dataset in an explorative manner
The overall experience using Sumo's Log Analytics is good, Sumo's query language however is unintuitive in my opinion and makes natural exploration of logs hard to do and instead essentially bookmark queries and go from there. - Chief Information Security Officer50M-1B USDIT ServicesReview Source
Innovative SIEM Solutions and Effective Log Search Highlight Delivery Team Partnership
We experienced consistency and continuity in the delivery team from pre-sales through ongoing BaU. - Team Lead Security Operations50M-1B USDSoftwareReview Source
Powerful, scalable observability and security analytics in one platform.
Excellent unified observability and security analytics platform with strong integrations and powerful query capabilities. - Software Developer1B-10B USDSoftwareReview Source
Great monitoring tool, overall minimal complaints
Had mostly great experiences with using sumologic. It's an essential tool our team uses to monitor our services. My only complaint would be that it can sometimes be buggy (cannot open new log search) and searches can take a long period of time