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  3. Sumo Logic SaaS Log Analytics Platform
Logo of Sumo Logic SaaS Log Analytics Platform

Sumo Logic SaaS Log Analytics Platform

bySumo Logic
in
4.2
Market Presence: Security Information and Event Management, Observability Platforms

Overview

Product Information on Sumo Logic SaaS Log Analytics Platform

Updated 6th April 2023

What is Sumo Logic SaaS Log Analytics Platform?

Sumo Logic Application Performance Monitoring (APM) provides an Otel-native, distributed tracing capability to monitor end users on mobile apps and browsers, the applications and databases they use and the infrastructure that supports it. Advanced analytics correlates logs, metrics and distributed traces to generate a unified entity model. Sumo Logic enables teams to manage reliability, understand and monitor critical applications resulting in improved efficiency, reduced latency and reduced errors.

Sumo Logic SaaS Log Analytics Platform Pricing

Sumo Logic SaaS Log Analytics Platform Product Images

Services auto-discovery
Services auto-discovery
Service map
Service map
Real user monitoring
Real user monitoring

Overall experience with Sumo Logic SaaS Log Analytics Platform

SENIOR PRINCIPAL SOFTWARE ENGINEER
1B - 3B USD, Healthcare and Biotech
FAVORABLE

“Real-Time Log Monitoring Speeds Analysis but the Query Language Remain Challenging”

5.0
Sep 1, 2025
Provides Powerful Log management, Flexible data collection, Real-time monitoring can provide live insights into system performance, security, and health. Efficient querying and log correlation accelerate root cause analysis and simplify issue resolution
HEAD OF CYBER SECURITY OPERATIONS
500M - 1B USD, Banking
CRITICAL

“Balancing Cost Efficiency and Technical Complexity with SumoLogic”

3.0
Jan 28, 2025
The SumoLogic Log Analytics Platform has been a worthwhile investment for our organisation, which subsequently resulted in us also acquiring their Cloud SIEM add-on solution to complement our original investment. It has served us well so far, and will be interesting to see how the platform evolves as with the emergence of AI, I am expecting the technology landscape to change dramatically.

About Company

Company Description

Updated 24th January 2025

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. More than 2,400 customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2010
Head office location
Redwood City, United States
Number of employees
501 - 1000
Website
https://sumologic.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Sumo Logic SaaS Log Analytics Platform
Reviewer Insights for: Sumo Logic SaaS Log Analytics Platform
Performance of Sumo Logic SaaS Log Analytics Platform Across Market Features

Sumo Logic SaaS Log Analytics Platform Likes & Dislikes

Like

Configuring the collector setup and support for the on-prem and cloud platforms is easy; Users can build dashboards easily. Alerts and visualizations can help teams respond quickly to incidents by integrating with other Incident management platform. Offers free training and certification programs help users become proficient quickly.

Like

The ease and flexibility of log integration, which can be cumbersome based on my experience with other products. The different tiering and price model has also assisted us in making the solution more cost effective.

Like

Intuitive dashboard, real-time log analytics, seamless integrations with AWS/ Azure, strong alerting and correlation.

Dislike

1. Find difficulty to learn the query language for beginners and require time to master the product. 2. Composing complex queries can be difficult with multiple conditions or aggregations 3. Dashboard/UI is not user-friendly, and it requires more steps to configure for the most common actions

Dislike

The platform required strong technical skills to administer and manage. My junior staff find it difficult to wrap their heads around the technology and the bulk of the heavy lifting is undertaken by my more experienced staff.

Dislike

Steep learning curve for advanced queries, occasional UI lag, and high cost at scale.

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Peer Discussions

Sumo Logic SaaS Log Analytics Platform Reviews and Ratings

Showing data for 81 ratings and reviews for Observability Platforms market. View all 245 ratings and reviews across markets for a complete picture.

4.2

(81 Ratings)

Rating Distribution

5 Star
33%
4 Star
64%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SENIOR PRINCIPAL SOFTWARE ENGINEER
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Real-Time Log Monitoring Speeds Analysis but the Query Language Remain Challenging

    5.0
    Sep 1, 2025
    Provides Powerful Log management, Flexible data collection, Real-time monitoring can provide live insights into system performance, security, and health. Efficient querying and log correlation accelerate root cause analysis and simplify issue resolution
  • Team Lead Security Operations
    50M-1B USD
    Software
    Review Source

    Powerful, scalable observability and security analytics in one platform.

    5.0
    Nov 3, 2025
    Excellent unified observability and security analytics platform with strong integrations and powerful query capabilities.
  • IT CLOUD SECURITY ENGINEER
    10B+ USD
    Services (non-Government)
    Review Source

    Solid foundations ADVANCED features, ADVANCED challenges

    4.0
    May 13, 2025
    The product is solid on its foundations, with reliable event ingestion, correlation and event alerting capabilities. Support team is consistent and responsive. Third party integration can be non trivial at times and advanced features require subscribing to other third-party services
  • Engineer
    50M-1B USD
    Software
    Review Source

    Exploring User-Friendly Features and Flaws of Text Parsing Product

    4.0
    Apr 23, 2025
    Very good and easy to use. It's easy to parse the text and find the logs. There are some key areas where some improvement is needed. Also need some automation or feedback features how to reduce logging and Costing. Documentation from sumologic what are the best ways to log and format. Suggesting the logs which has not been queried from long and suggesting its not needed in sumoLogic.
  • Senior engineer
    <50M USD
    Software
    Review Source

    Troubleshooting and Analysis Made Easy with Innovative Tool

    4.0
    Apr 28, 2025
    excellent tool to troubleshoot and analyze logs gives detailed service related datas
...
Showing Result 1-5 of 90

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