Overview
Service Information on TCS Managed Network Services
What is TCS Managed Network Services?
TCS Managed Network Services Pricing
Overall experience with TCS Managed Network Services
“Unpacked: Managed Network Services by TCS - Multidimensional Benefits”
“Frequent issues with SLAs”
About Company
Company Description
TCS, part of the Tata group, focuses on shaping the future through innovation, technology and the utilization of collective knowledge. It is a multinational organization based in India, with consultants placed in various countries around the world, with notable skills and expertise. They work diligently to provide technology solutions that resolve critical business challenges. TCS is also noted for proactive stances on critical global issues, resulting in recognition in various sustainability indices. It operates within business principles aligned towards achieving sustainable growth.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: TCS Managed Network Services
Performance of TCS Managed Network Services Across Market Features
TCS Managed Network Services Likes & Dislikes
Some of the features are: 1. They offer a comprehensive end-to-end network management which includes optimisation, troubleshooting, 2. The services offered come with robust security features, like threat detection & firewall management. 3. 24/7 support and monitoring of the network which allows proactive identification and resolution of issues.
open communication channels.
1.Proactive Monitoring and troubleshooting 2.centralized management interfaces 3.Scalabilty
Some weaknesses that could be improved are: 1. The pricing is not that aggressive for customers so they should reconsider this aspect for smaller businesses. 2. The initial implementation takes longer which could be reduced. 3. It takes a good amount of time to learn, that could be simplified through various trainings.
they service in terms of dedicated resources so there is a big gap when a resource leaves the account or organizatino
I do not see any dislikes about TCS Managed Network Services.
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Peer Discussions
TCS Managed Network Services Reviews and Ratings
- IT Security & Risk Management Associate1B-10B USDIT ServicesReview Source
Unpacked: Managed Network Services by TCS - Multidimensional Benefits
TCS is categorised as one of the leading IT service providers globally and the services provided by them are top notch. Managed Network Services are a key part of its enterprise solutions which help organisations manage their network infrastructure including firewalls, switches, routers and other networking hardware while simultaneously managing optimal performance, security and compliance. - NETWORK SECURITY ENGINEER<50M USDIT ServicesReview Source
Experience with TCS Managed Network Services: A User Perspective
My experience with TCS Managed Network Services has been quite positive, services are efficient with a combination of centralized management and network monitoring system that are deployed for supervision of services. - MANAGER50M-1B USDSoftwareReview Source
Implementing Efficient Infrastructure Design and Management
We have implemented in our organization, It helps organization to design, manage and maintain network infrastructure. - IT DIRECTOR1B-10B USDManufacturingReview Source
Frequent issues with SLAs
over 18 months to transition and we didnt get to the same SLA we had with previous vendor. - SR MANAGER - TECHNICAL OPERATIONS10B+ USDEnergy and UtilitiesReview Source
Analysing the Offshore Benefit: Brazil's Role in TCS Success
I have 5 discrete services being provided - 2 of which are 3rd party supplied (domestically) and 3 are off shore. The offshore services have been high on the scale of delivery and value. The 3rd party services, until just recently, have been lower on the value scale.