Overview
Service Information on Telefonica Managed Network Services
What is Telefonica Managed Network Services?
Telefonica Managed Network Services Pricing
Overall experience with Telefonica Managed Network Services
“Exceptional Service with Stable Operations and Customer-Oriented Focus”
“Better to have the SDWAN underlay with telefonica and SDWAN overlay with other provider. ”
About Company
Company Description
Telefónica, S. A. (IBEX 35: TEF) is a Spanish multinational telecommunications company, with headquarters in Madrid. Telefónica, through its business group, provides services related to the following business areas: - Fixed/mobile telephony and internet provider: Directly in Spain, UK, Germany, Brazil and several countries Hispam. - Digital Services like Cloud, Cybersecurity, IoT and BigData directly in the mentioned countries and worldwide via its global branch and partners. - Subscription television: via IPTV and satellite in Spain, Hispam and Brazil. The Telefónica brand is reserved exclusively for the company's institutional role. For the marketing of its products and services, the company has three main brands: Movistar for Spain and Latin America, O2 for all of Europe, Tuenti for Argentina and Ecuador and Vivo for Brazil.
Company Details
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Key Insights
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Reviewer Insights for: Telefonica Managed Network Services
Performance of Telefonica Managed Network Services Across Market Features
Telefonica Managed Network Services Likes & Dislikes
The most commendable aspect of the service is its ability to ensure stable operations once it has been fully deployed. Both service management and customer care is delivered exceptionally, fostering a genuine partnership.
1) The SDWAN firewall replaces the router to do layer 3 routing. 2) The reports of SDWAN are quite good. 3) If the main lines goes down, the traffic is forward to the backup line.
Telefonica offers tested services
In the initial implemetation phase, the project management was too optimistic; however, once the setup was corrected, improvements were observed.
1) Backups are 4G and most sites are not good network coverage. 2) Many points of contacts when an issue arise. 3) CEX Premium doesn't help much when you face an issue.
Those tested services sometimes are not flexible enough to meet enterprises requirements.
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Peer Discussions
Telefonica Managed Network Services Reviews and Ratings
- IT DIRECTOR10B+ USDRetailReview Source
Exceptional Service with Stable Operations and Customer-Oriented Focus
The service is deliverd with very stable and reliable operations, incl. but not limited to testing, rollout and deployments, change management, incident management, open communication and a strong customer-orientated focus. - NETWORK AND SECURITY MANAGERGov't/PS/EdGovernmentReview Source
Goog partner to work with
Working with Telefonica is normally easy. However, certain projects acquire additional complexity due to Telefonica`s internal procedures - IT INFRASTRUCTURE MANAGER10B+ USDRetailReview Source
Telefonica: Delivering Quality Amid Critiques in Central America
Telefonica is one of the best providers we have in our company in Central America. - COMMUNICATIONS ASSOCIATE50M-1B USDIT ServicesReview Source
Extensibility and Professionalism Define This Service
It is a very good service and can be adapted to all needs. They cover practically all possibilities and it is very customizable. - Cyber Threat Intelligence50M-1B USDEnergy and UtilitiesReview Source
Product's Capabilities and Protective Measures Shine
Very good results and excellent service. It would be desirable to improve the communication platform and modernize it, but the rest of the management is very positive.