Vroozi SpendTech

The three-way match of invoices, goods receipts, and purchase orders is really nice after previously using a system where this wasn't automatic. The ability to code the items in our catalogs to their appropriate accounting coding is a great way to reduce incorrect coding or additional work on the accounting team to fix when it comes to the accounting system. I enjoy the ability to set up different exception handling options based on percentage or dollar value for when the invoices are received. It is very easy to get into the tool each day to see what the status of invoices are and assign them to the team to resolve and process invoices for posting.

Vroozi integrates our system with supplier to send PO and receive invoices through Electronic Interface. The addition of new vendors and their catalogues is an easy process. The receipt management and tracking of invoices are also effectively handled by users.

We are only a few weeks into the live version of Vroozi, so my biggest complement is ease of use for our end users. The training that was provided for us has made a big difference, and most of our end users have picked up the software very quickly.

The reporting is a bit confusing. The software uses a status of exception, but the reporting uses the status of reconciliation. It doesn't make sense that there would be a difference between the two. Most of the issues we have run into post-go-live we didn't run into when testing pre-go-live. I wish there had been additional testing or different types of testing that mirrored post-go-live using vendor invoices/data rather than Vroozi pushing fake invoices into the testing system. I think we would've been able to identify and resolve some of the issues we are seeing now in production at this stage had it been tested this way.

The tracking or control of duplicate record addition is not very effectively controlled in the tool. At times, the multiple duplicate records get populated while uploading the existing vendor database. Please check the required file formatting if duplicate records are getting populated.

Implementation was a long process, specifically when it comes to adding our outside vendors. I think allowing the searches to flow alphabetically would increase ease of use.