Name: Agiloft CLM Platform
Rating: 4.4 (156 reviews)

Overview

Product Information on Agiloft CLM Platform

Updated 13th October 2025

What is Agiloft CLM Platform?

Agiloft CLM Platform is a software designed to automate and manage the lifecycle of contracts from creation through execution and renewal. The software offers features such as contract authoring, negotiation, approval workflows, and document management. It provides tools for tracking obligations, compliance, and milestones while enabling secure collaboration across stakeholders. Agiloft CLM Platform allows integration with existing enterprise systems to streamline processes and reduce manual effort. The software addresses business challenges related to contract visibility, risk mitigation, and adherence to regulatory requirements by centralizing contract data and offering customizable reporting and analytics.

Overall experience with Agiloft CLM Platform

SENIOR ANALYST

3B - 10B USD, IT Services

FAVORABLE

“Handle complete contractual lifecycle using Agiloft CLM Platform”

5.0

Nov 29, 2025

This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Manager, Legal and Compliance

3B - 10B USD, Consumer Goods

CRITICAL

“Customization and Maintenance Require Advanced Skills Amid Declining Support Experiences”

2.0

May 5, 2026

About Company

Company Description

Agiloft focuses on the development of contract lifecycle management (CLM) software, aiming to provide effective solutions in the areas of purchasing, legal operations and sales cycles. This offering is designed to lower compliance risk significantly. Utilizing a flexible, no-code platform, Agiloft ensures rapid deployment and a system that clients can build on and adapt to their needs. The software employs artificial intelligence to enhance contract management for legal departments, procurement, and sales activities.

Company Details

Company type

Private

Year Founded

1991

Head office location

Redwood City, United States

Number of employees

201 - 500

Website

https://www.agiloft.com

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Agiloft CLM Platform Likes & Dislikes

The most interesting part about this product is its common platform which can be easily used by multiple departments within the organization. It is also built on a low-code direct user interface platform which can be easily used even by non-technical users and does not require intense training sessions which eventually saves bandwidth. It also comes with integration with AI which helps users in vendor selection, price comparison, legal framework and folder wise staging of the required documents for the contract signing and execution which does not allow users to take much time to search and access the required files.

Manual configuration and difficult interface to onboard new associates. Training is a heavy lift. Very easy to break workflows if you are not careful when configuring or updating.

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1B-10B USD

Consumer Goods

Review Source

Customization and Maintenance Require Advanced Skills Amid Declining Support Experiences

This would have been a four star review up until the recent changes to the support system and the new licensing structure. I inherited Agiloft from a prior contracts manager who left our company, so I can't comment on setup or implementation but as the administrator and a user I have found that there are pros and cons. The system is very customizable, which is both good and bad - we have extremely customized workflows but to maintain, troubleshoot, or update them you need to be very experienced with the system and typically need some coding knowledge to manage more complex workflows and rules. This system is also built on several 'tables' for each piece of information, and you need to be very aware of the dependencies and actions that happen (sometimes several layers deep) to avoid issues. The support team used to be very helpful but now it's constant roadblocks and very little help. Their third party recommended consultant also used to be extremely helpful and responsive but we're also having to wait days to meet with them so good luck getting a quick answer or help on the fly. I'm the only administrator so I rely on their support team when we run into issues and I'm no longer confident that they have the capacity or ability to help us move onto their new platform. We're treated like the red-headed stepchild instead of a long-term valued customer because we're still on the older iteration of the system. Everything is an add-on or module that requires a sales rep to do an in-depth licensing evaluation. This is probably going away with their new structure but still, the features are confusing and the lack of support makes us more hesitant than excited to move onto the new platform. We have not yet used the AI features so I can't comment on those but we have been evaluating other platforms that can do what we need and are easier to configure. I used to be the one trying to convince our team to keep Agiloft, now I'm pushing to explore other solutions.

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