Overview
Product Information on BMC Helix Observability & AIOps
What is BMC Helix Observability & AIOps?
BMC Helix Observability & AIOps Pricing
Overall experience with BMC Helix Observability & AIOps
“Proactive IT Management with AI-powered Event Intelligence”
About Company
Company Description
BMC Helix focuses on providing an AI-powered platform designed to support enterprise IT service and operations management. The company addresses the challenge of automating and streamlining IT processes by deploying AI agents that assist in anticipating operational needs and delivering automated solutions. This approach aims to enhance productivity within IT teams by optimizing workflows and supporting efficient ServiceOps management without manual intervention.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: BMC Helix Observability & AIOps
Performance of BMC Helix Observability & AIOps Across Market Features
BMC Helix Observability & AIOps Likes & Dislikes
I especially like the platform's anomaly detection and event correlation capabilities. These features proactively identify potential issues early and offer intelligent analysis that equips our team with actionable insights for timely remediation. It enhances operational efficiency and decision-making.
The most impressive aspect of BMC Heli Operations Management with AIOps is its AI- driven root cause analysis and noise reduction. Also the service centric dashboard and predictuve insights are very good.
Event Correlation, AI/ML powered predictive analysis, proactive monitoring, Intelligent automation, comprehensive monitoring and scalability.
The service is not the best. Service and support needs to be improved. Turnaround time to resolve any issue or fix is quite high.
More use cases would help us understand what more we can achieve with this.
On-prem deployment complexity requires expertise in container technologies like Kubernetes and Docker.
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Peer Discussions
BMC Helix Observability & AIOps Reviews and Ratings
- IT AUTOMATION ARCHITECT50M-1B USDConsumer GoodsReview Source
Proactive IT Management with AI-powered Event Intelligence
BMC Helix AIOps is an advanced AI-Powered platform designed to enable Proactive IT Operations Management by leveraging machine learning, anomaly detection and predictive analytics. It has helped our organizations streamline issue resolution, minimize downtime and enhance performance across complex environments. Additionally, the solution offers robust monitoring capabilities that integrate seamlessly with our existing toolset. - EAM - Architecture50M-1B USDManufacturingReview Source
Transformative AIOps Platform that Delivers REAL Operational Intelligence.
BMC Helix with AIOps has transformed our IT Operations. Its AI-Driven insights, automated incident resolution and seamless integration helps us stay ahead of issues and reduce downtime. The platform is intuitive, scalable, and delivers real value by aligning IT performance with business outcomes. A must-have for modern enterprises. - Sr. Enterprise Architect50M-1B USDManufacturingReview Source
Event Correlation and Predictive Analysis Stand Out in Hybrid Cloud Management
BHOM with AIOPs is a powerful and sophisticated solution designed to help organizations manage and optimize the IT operations in complex hybrid and multi-cloud environments. - Engineer10B+ USDManufacturingReview Source
Product Delivers Clear Vision With Positive Observability and No Reported Issues
its good as a product and provides the clear vision what we are looking for it. - VP, IT1B-10B USDReview Source
BMC Helix Offers Real-Time Reporting and Better Investment Returns in Telecom
i would like to see the usage of BMC Helix in Telecome Industries