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Certinia ERP Cloud

byCertinia
in
4.2
Market Presence: Cloud ERP for Service-Centric Enterprises, Accounting Engines

Overview

Product Information on Certinia ERP Cloud

Updated 13th October 2025

What is Certinia ERP Cloud?

Certinia ERP Cloud is a software designed to streamline core business processes for organizations by offering functionalities such as financial management, accounting, procurement, project management, and analytics in a unified cloud-based platform. The software helps automate and integrate data across departments, enabling decision-makers to achieve greater visibility into operational performance. It provides tools for managing billing, revenue recognition, project tracking, and compliance requirements. By centralizing data and processes, Certinia ERP Cloud aims to address challenges related to manual workflows, disparate systems, and reporting inefficiencies across various enterprise functions.

Certinia ERP Cloud Pricing

Certinia ERP Cloud software uses a subscription-based pricing model that typically varies according to the number of users and selected modules. The software is licensed on a recurring basis, with pricing adjusted for different business sizes and requirements. Implementation and support services may incur additional charges based on the scope defined by the provider.

Overall experience with Certinia ERP Cloud

NETWORK ADMINISTRATOR
50M - 250M USD, IT Services
FAVORABLE

“Certinia ERP Cloud Enables Strategic Finance and Project Management for Organizations”

5.0
Dec 17, 2025
My overall experience with Certinia ERP cloud has been good. The platform provides strong capabilities across finance and project management, improves process visibility, and supports better decision-making. While implementaion requires planning, the system delivers long-term efficiency, scalability, and reliable performance for growing organizations.
Finance Manager
<50M USD, Miscellaneous
CRITICAL

“Lots of potential ”

3.0
Sep 21, 2023
This is a complicated system and has taken a while to learn how to navigate.

About Company

Company Description

Updated 25th July 2024

Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2009
Head office location
San Jose, United States
Number of employees
1001 - 5000
Website
http://www.Certinia.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Certinia ERP Cloud
Deciding Factors: Certinia ERP Cloud Vs. Market Average
Performance of Certinia ERP Cloud Across Market Features

Certinia ERP Cloud Likes & Dislikes

Like

Seamless finance and project management integration with real-time visibility.

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Like

The design is clean, you can attach invoice PDFs to invoices, more functions than other web based platforms.

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Like

XaaS Economy and cloud platforms are elements of the digital world that have funfamentally altered how the businesses function. Certina has given us the tools we need to tackle new business models, maximize efficiency , bringing teams together eventually satisfy customers. One of our deep-rooted Core Value is Customer-centricity and Certina is a great aid for this. We can forecast revenues, and some of the world class features include Accounting & Revenue Reporting, Subscription Billing, and the AI Powered Analytics. Point Solutions could be costly and ineffective. With Certina, we have been able to reduce the total cost of ownership of our IT Slack as it allows us to run the services on the same platform as the rest of the organization. Additionally, be keeping data in one location, we have been able to maximize IT Value and optimize service metrics against other important Business Key Performance Indicators , thereby opening up more opportunities for upselling and cross-selling.

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Dislike

Initial implementation and customization can be complex and time consuming.

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Dislike

Reports are complicated to create, there are multiple steps to find information that could be simplified, you can't discard anything if you make an error.

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Dislike

Nothing really but the pricing is on the higher side- but it is justifiable given the benefits associated. Smaller organizations and SMEs should be more cautious as ROI may not be optimal for them.

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Peer Discussions

Certinia ERP Cloud Reviews and Ratings

4.1

(105 Ratings)

Rating Distribution

5 Star
33%
4 Star
50%
3 Star
10%
2 Star
4%
1 Star
2%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.0

Service & Support

4.1

Product Capabilities

4.3

Last 12 Months
Filter Reviews
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Most helpful
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Reviewer Type
Reviewer's Company Size
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  • NETWORK ADMINISTRATOR
    50M-1B USD
    IT Services
    Review Source

    Certinia ERP Cloud Enables Strategic Finance and Project Management for Organizations

    5.0
    Dec 17, 2025
    My overall experience with Certinia ERP cloud has been good. The platform provides strong capabilities across finance and project management, improves process visibility, and supports better decision-making. While implementaion requires planning, the system delivers long-term efficiency, scalability, and reliable performance for growing organizations.
  • TALENT MANAGEMENT, PEOPLE & CUL
    10B+ USD
    Manufacturing
    Review Source

    Embracing Digital Transformation: How Certina Streamlines Business Functions

    4.0
    Jan 3, 2025
    The overall experience has been amazing and very fulfilling, as we are a global organization, quite complex with several Business Units that are both wholly owned as well as Joint Venture partners. We wanted a platform that is able to give us a financial picture at micro as well as macro level. We are able to do the reporting of all Group companies as one organization which was hitherto not easy, and involved our employees from Finance and Accounts to work beyond extended hours and in multiple time zones- that also resulted in attrition. Certina ERP Cloud has fixed all these issues . Moreover, flexibility feature is worth mentioning, as it caters to our evolving business needs where mergers and acquisitions are routine.
  • DIRECTOR OF IT
    50M-1B USD
    Consumer Goods
    Review Source

    Harnessing Certinia ERP Cloud for Automating Financial Operations

    5.0
    Jan 7, 2025
    Certinia ERP Cloud helps in automating financial operations as well as provides a flexible general ledger for our use. The application of billing and revenue management as well as procurement and inventory management is quite ideal for our work streams. The biggest selling point is the integration with salesforce which helps us in our work.
  • 50M-1B USD
    IT Services
    Review Source

    certinia accounting

    5.0
    Dec 1, 2023
    my overall experience was very good as it was a cloud-based accounting and enterprise resource planning software solution designed for business.
  • Finance Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Very reliable and easy to use software!

    4.0
    Oct 4, 2023
    I have really enjoyed my experience with Certinia. The platform is low-code (unless you want extensive automation) & the interface is intuitive does a good job of guiding the user through the financial journey from selling a product to month-end close. Their support team is very responsive and I've enjoyed working with them.
...
Showing Result 1-5 of 103

Recommended Gartner Research

  • Critical Capabilities for Cloud ERP for Service-Centric Enterprises
  • Magic Quadrant for Cloud ERP for Service-Centric Enterprises

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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