Overview
Product Information on Coupa
What is Coupa?
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Overall experience with Coupa
“Comprehensive End-to-End Procurement Solution Enhances Strategy and Process Alignment”
“High Employee Turnover Plagues Corporate Supplier”
About Company
Company Description
Coupa Software is a cloud-based platform focusing on business spend management (BSM). The primary objective of Coupa Software is to provide companies with the necessary tools and features needed to gain visibility and control over their business expenditures, enabling them to make more effective and secure spending decisions. The company has a global outreach and serves an extensive range of businesses worldwide.
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Key Insights
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User Sentiment About Coupa
Reviewer Insights for: Coupa
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Performance of Coupa Across Market Features
Coupa Likes & Dislikes
eSourcing Capabilities are really elevating the execution of Procurement Category strategy and CLM brings E2E solutions for our Demand, Planning and Procurement process which is never seen before. In terms of service as implementation partners they have been a key contributor to the deployment of processes and technology but more than that, Coupa has go on and beyond to accommodate all the customer needs that we have had which is extremely important for our success.
it s uptime and trusted solution
Coupa offers a variety of products and services that are bundled together as a single suite. This offers a very tight compatibility and integration between various modules as a result of which there is an instant transition of information between various modules. To take a few examples: Coupa offers an instant sync between Coupa Risk Assess and Coupa core which helps us to ensure we screen/Risk Assess our suppliers while onboarding the suppliers in a timely manner. The direct linkage of Contracts with requisition & invoices helps in tracking spend efficiently & understanding the current spend trends as well as projected spend for our organization.
RPM-SIM has many areas of improvement into reporting and how forms are setup, maintained and reported out of, but Coupa has taking the time to address some of our pain points within the existing capabilities which am sure they will evolve in updacoming upgrades
pricing for additional modules, not able to test it before but always have to sign/buy for may users for multie years. not agile
Coupa offers a wide range of features, customization options and excellent service, the one area where I see room for improvement is in customer specific enhancements. We understand that it's difficult to make customer focused changes and it can be challenging. However, I would like Coupa to further strengthen and streamline their enhancement intake channel to better capture the customer needs
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Coupa Reviews and Ratings
- Procurement Manager10B+ USDHealthcare and BiotechReview Source
Comprehensive End-to-End Procurement Solution Enhances Strategy and Process Alignment
Coupa is providing an E2E solution for our STP process and system, aligning out technology roadmap with Coupa as an implementation partner has been a great experience, making sure we setup and design the solutions to the best interest of our company and ensuring we are set for success - Group Product Manager10B+ USDIT ServicesReview Source
Integrated Coupa Suite Reduces Manual Workload And Improves Operational Efficiency
Overall experience with Coupa has been quite positive. This platform has played a significant role in helping us achieve our KPIs, including improved financial tracking and a reduction in manual workload on the operations team. It has also helped us to strengthen compliance while delivering a great user experience. - IT Associate50M-1B USDServices (non-Government)Review Source
Coupa P2P Modules Noted for Outstanding Performance in Procurement Management
Coupa is definitely a great value add for improved P2P experience for a variety of industries. I have worked in veterinary, hospitality, and now environmental services. I have seen Coupa transform businesses from decentralized, messy procurement to on contract spend within an approved procurement environment. - IT ADVISOR50M-1B USDServices (non-Government)Review Source
Powerful and flexible solutions with strong functional capabilities
The Coupa team of Customer Value Managers (CVM's) we've worked with has consistently demonstrated excellence, offering valuable insights, effective solutions, and ongoing support throughout our engagement. The Coupa platform itself is highly intuitive and user-friendly, allowing our teams to navigate it with ease. Additionally, its flexibility enables us to tailor configurations to meet our specific business requirements in most cases. - Global Product Manager- Finance Source To Pay Transformation10B+ USDIT ServicesReview Source
Coupa Streamlines BCG Procurement With Intuitive Interface And Robust Spend Controls
Overall the experience with Coupa has been very positive. The Coupa platform has streamlined procurement including the Supplier Onboarding, Risk and Compliance in BCG. The user interface is intuitive and adoption has been strong across multiple teams within BCG. The CAM team has been very supportive in answering our queries as well as providing the best in market solutions for BCG's specific needs. The Coupa Support Model is transparent, and their response has helped to overcome the day to day tasks. Overall really satisfied with using Coupa .