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Overview

Service Information on Coursera

Updated 13th October 2025

What is Coursera?

Coursera is an online learning software that provides access to a range of courses, specializations, and degrees offered by universities and organizations. The software enables users to participate in video lectures, interactive assignments, and discussion forums across various subjects such as business, computer science, data science, and personal development. Coursera includes features for self-paced learning, progress tracking, assessments, and certification upon course completion. It addresses the business problem of upskilling and workforce development by offering educational resources aimed at enhancing knowledge and practical skills for individuals and organizations.

Coursera Pricing

Coursera is a software that offers a range of pricing models including free access to certain courses, individual course payments, and subscription options such as Coursera Plus which enables users to access multiple courses for a monthly or annual fee. Institutional pricing is available for businesses and universities, typically based on custom agreements.

Overall experience with Coursera

DESIGNER & IT
<50M USD, Software
FAVORABLE

“On-Demand Learning With Clean Interface but Limited Free Access and Outdated Content”

4.0
Dec 12, 2025
Coursera is a great platform, I learned a lot thanks to courses stored there, the user interface is clean and easy to use.
CHIEF EXECUTIVE OFFICER
50M - 250M USD, Services (non-Government)
CRITICAL

“Difficulty finding specific courses and confusion regarding payment information”

3.0
Nov 7, 2025
You can find a wide variety of courses, but some of them are generic and do not meet the specific needs of companies.
Automated Translation from Spanish

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Manager and Leadership Training

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Logo of Coursera

Coursera

byCoursera
in
4.4
2025
Market Presence: Manager and Leadership Training, Digital Learning Content Providers

About Company

Company Description

Updated 7th December 2023

Coursera, a platform initiated in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, aims to offer universal access to premium education. With a rich open catalog of content and credentials provided through a partnership network extending to over 300 entities in academia and industry. The company offers a variety of educational paths encompassing individual courses, specializations, professional certificates, guided projects, and degree programs at both bachelor's and master's level. Institutions globally utilize Coursera's resources to ameliorate the skill sets of their employees, civilians, and students in burgeoning fields such as data science, technology, and business. In 2021, Coursera formalized its standing as a public benefit corporation and a B Corp under the Delaware General Corporation Law.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2012
Head office location
Mountain View, United States
Number of employees
1001 - 5000
Website
http://www.coursera.org/jobs

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User Sentiment About Coursera
Reviewer Insights for: Coursera
Deciding Factors: Coursera Vs. Market Average
Performance of Coursera Across Market Features

Coursera Likes & Dislikes

Like

You can learn anything at your own pace because most of the courses are on demand. The video player offers high-resolution video and you can select to enable or disable subtitles if they are available at the course. The platform offers multiple languague options and you can toggle between them if the course allows it.

Like

their extensive portfolio their partnerships with universities and certified courses

Automated Translation from Spanish
Like

I like the vast amount of content and the way the courses are easy to accomplish as long as dedicated time is set by the employee.

Dislike

The grades often depend on other students who need to review them, some of them are lazy and the feedback gets slow. Free access is restricted to only watching the videos of the courses. If you want to do some assignments and homework, you need to pay for a subscription. You might often find old and outdated courses, it is kinda hard to find the newest stuff.

Dislike

It's not clear when I have to pay, and sometimes I can't easily find the courses I need.

Automated Translation from Spanish
Dislike

Some of the courses have tests that really evaluate the skill of the training but there are other trainings that are not really evaluating the effectiveness of the training.

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Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DESIGNER & IT
    <50M USD
    Software
    Review Source

    On-Demand Learning With Clean Interface but Limited Free Access and Outdated Content

    4.0
    Dec 12, 2025
    Coursera is a great platform, I learned a lot thanks to courses stored there, the user interface is clean and easy to use.
  • Senior Manager
    50M-1B USD
    Manufacturing
    Review Source

    Team Implementation Is Simple Though Training Evaluation Quality Differs Between Courses

    5.0
    Jan 8, 2026
    I implemented this for my team and it was very easy to do and there is plenty of content to address the various stillsets of my team.
  • HUMAN RESOURCES ASSOCIATE
    50M-1B USD
    Miscellaneous
    Review Source

    Wide Range of Skills Available Makes Course Selection Simple for Employees

    4.0
    Dec 18, 2025
    Coursera has brought quality training to our organization, and our employees have really appreciated the added features of the site. There are a wide range of skills and courses, from soft to hard skills, technical to interpersonal, anyone can find a resource to help them advance.
  • Prinicipal
    <50M USD
    Services (non-Government)
    Review Source

    High-Quality Courses Led by Professors Offer Structured Learning

    5.0
    Nov 18, 2025
    Courses feel very structured and well planned. Many of the courses are being taught by actual university professors. The platform is user-friendly with an updated look and feel. The price tag is relatively high, but with a high ROI, especially for people who value in-depth courses and certifications.
  • MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Coursera Features Extensive Learning Resources and Flexible Study Options for Exam Prep

    5.0
    Nov 3, 2025
    Coursera is the tool that I used to ensure that I was ready to pass the project management exam with flying colors! I was able to study up for the exam using the suite of resources and training videos on the Coursera platform, resulting in obtaining my PMP certification and positioning me to be a stronger candidate in this job market.
...
Showing Result 1-5 of 320

Showing data for 320 ratings and reviews for Manager and Leadership Training market. View all 413 ratings and reviews across markets for a complete picture.

4.4

(320 Ratings)

Rating Distribution

5 Star
45%
4 Star
50%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.3

Delivery & Execution

4.5

Integration & Deployment

5.0

Service & Support

5.0

Service Capabilities

4.5