Overview
Service Information on Coursera
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Overall experience with Coursera
“Strong Quality and Process Training with practical impact, best used when mapped to clear Business Goals”
“Courses Offer Deep Insights Through University and Industry Collaboration Efforts”
Badges
Manager and Leadership Training
About Company
Company Description
Coursera, a platform initiated in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, aims to offer universal access to premium education. With a rich open catalog of content and credentials provided through a partnership network extending to over 300 entities in academia and industry. The company offers a variety of educational paths encompassing individual courses, specializations, professional certificates, guided projects, and degree programs at both bachelor's and master's level. Institutions globally utilize Coursera's resources to ameliorate the skill sets of their employees, civilians, and students in burgeoning fields such as data science, technology, and business. In 2021, Coursera formalized its standing as a public benefit corporation and a B Corp under the Delaware General Corporation Law.
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Coursera Likes & Dislikes
1- Hands-on coursework that links directly to tools- The Six Sigma and Statistical Process Control courses on Coursera include practice datasets in Minitab and Excel. This gave our engineers the confidence to apply control charts, capability analysis, and regression directly to our manufacturing software. 2- Structured learning pathways - Specializations such as ISO 9001:2015 Quality Management Systems and Lean Six Sigma Green Belt Offered as a sequence of modules that build progressively. This helped newer staff build a baseline before moving on to more advanced courses. 3- Instructor and university credibility- Content from Georgia Tech and University of Michigan added weight to our training plan. This made it easier to get buy-in from leadership because the materials were developed by recognized subject matter experts rather than generic tutorials.
I really like the broad catalogue ranging from technical to personal development topics. The collaboration with large companies like Google or IBM for specific technical topics really puts the courses on another level. Alsos its great that even wellknown universities like Duke, University of Michigan or Stanford put their scientific courses up on the platform. You really get a good feeling while doing the courses because unlike comparable platforms in most cases here you'll get a proven teacher/lecturer, that has an advanced understanding of didactics and teaching philosophies.
In comparison to using Coursera as an individual, the B2B version offers a more complete experience to the user. You have from day one full access to the whole catalogue of certifications available. What I particularly liked is that you have curated paths and course recommendations based on your role/function so you can easily start planning in advance about a set of skills and certifications you would like to acquire in the long term. In that sense, I think my organization used a pretty thorough strategy around this characteristic because each quarter we were asked to commit to finishing certain courses as a part of our OKR portfolio. Last but certainly not least, the quality of the most of the material is pretty high because you get access to courses/specializations provided by plenty of top tier universities and tech organizations (e.g. Google, IBM, Stanford, University of Michigan, etc.).
1- Limited integration with compliance systems - While the learning content was strong, exporting certificates or proof of completion into our compliance tracking software required manual upload. 2- Inconsistent depth across courses - Some modules went very deep into statistical techniques, while others stayed very surface-level. For example, the FMEA coverage was basic compared to what's required in regulated industries. 3- Mobile Learning Limitations- The mobile app was fine for watching videos, but interactive assignments and data analysis tasks were not practical on smaller screens. Our operators who tried to learn on tablets often had to switch back to laptops.
The courses sometimes are too fast-paced because they are basically university-grade materials. Its hard to keep up with more advanced topics while still working full time. As a private customer its not ideal, that some of the courses are really costly if you want to get the certificate to have it on your cv. For me this misses the point of making education accessible.
The high cost of the platform certainly cannot be overlooked. If I am not mistaken, the pricing is calculated on a per user basis and, in our case, our People Department earlier this year decided to abandon the platform (although the benefits were high) because we entered our scale-up phase and our headcount started growing rapidly. Another smaller drawback could be considered the peer review system that most courses have integrated. In my opinion, it's one of the most shady aspects of the platform because you cannot really be sure who and based on what criteria assesses your work and you are often called to evaluate other people's work that is simply nonsense. One more thing that could be improved is that, although there is a plethora of courses available, after a while it feels like most of them are on a beginner level and you have to dig deeper to find advanced material on stuff that you want to emphasize more.
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Coursera Reviews and Ratings
- QUALITY50M-1B USDManufacturingReview Source
Strong Quality and Process Training with practical impact, best used when mapped to clear Business Goals
Our organization integrated Coursera into our training strategy as part of upgrading our quality management system 9QMS). Specifically, we use Coursera courses like "Data Analytics for Lean Six Sigma," "Statistical Process Control (SPC) for Manufacturing," and "ISO 9001:2015 Quality Management Systems." The platform has helped our quality and operations teams adapt to new monitoring tools for process controls and standardize how we approach compliance requirements. What stood out was the ability to align course modules with real-world projects on the shop floor. For example, after completing the SPC course, our engineers were able to reconfigure control charts in our MES software to better monitor variations in production runs. - Sales Operations Analyst<50M USDSoftwareReview Source
Coursera for Business Provides High-Quality Learning but Comes With High Costs
My current employer at some point offered us access to Coursera for Business, as a dedicated ecosystem within the company to cultivate new business skills and to even initiate new career paths. Although I had access to it for less than a year (we decided not to extend it due to high cost), the experience was overall very positive and I managed to acquire valuable certifications on some key skills for my role (SQL, Data Analytics, MS Excel). - Operations Manager<50M USDTravel and HospitalityReview Source
Coursera Excels In Content and Flexibility But Search and Reporting Need Improvement
Our overall experience with Coursera has been very positive. The breadth and quality of content, especially from top universities and companies, has allowed us to build tailored learning paths for different roles. The deployment was smooth and the support team provided excellent guidance during transition and adoption. What worked particularly well was the mix of long certifications with short hands-on projects, which kept users engaged and motivated. On the improvement side, the course search could be more precise in filtering by language and it would help to receive earlier notice when a course is retired so we can adjust learning paths. - HEAD OF ENGG.<50M USDIT ServicesReview Source
Flexible and comprehensive, but planning ahead makes it more effective
The courses on coursera, especially the specialisations, are very well designed. They provide a thoughtfully structured learning path that helps build a strong foundation, on which learners can further develop and apply their skills. - MANAGER50M-1B USDIT ServicesReview Source
Wide Course Selection and High Integration Ease Noted on Coursera Platform
Coursera is a strong choice for our organisation as it provides various learning modules from Technology to Leadership based courses. It excels in breadth of content,ease of deployment and integration. User provisioning is seamless with SSO enrollment which makes easy to deploy at large scale. The platform provides curated courses and is linked with our internal learning platform tools.



