Overview
Product Information on Kaleyra
What is Kaleyra?
Kaleyra Pricing
Overall experience with Kaleyra
“Kaleyra Offers Multi-Channel Engagement with Notable Cost Efficiency and Complexity”
“Honest Review Of Kaleyra”
About Company
Company Description
Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent cloud service providers. As a long-standing player in the India's digital evolution, the company has been instrumental in the adoption of digital services over the last quarter of a century. Tata Communications acknowledges that connectivity is a fundamental necessity for the economy, and is dedicated to serving industry leaders in this new era of communication. In 2020, the company introduced 'Secure Connected Digital Experience' (SCDx), developed to address the increasing global demand for new operational methods. This includes the accelerated shift towards remote working, rising digital commerce, increasing security threats, and the move to more contactless experiences. The company operates in over 200 countries worldwide.
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Kaleyra
Performance of Kaleyra Across Market Features
Kaleyra Likes & Dislikes
Multi-channel Engagements, Analytics and of-course the AI Support. And the cost factor is also impressive.
.Easy to integrate .Documentation is available and it is simple to follow. .Most of the integrations does not need any professional devolpers .internal call transfer facility is available .Analytics available
Security and it is scalable and can access seamless
To understand and train employees with all available features, we have spent lot of time and effort. So the overall implementation effort increased due to feature overload.
.Support was bad .Customer service was not good .Expensive
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Kaleyra Reviews and Ratings
- IT ASSOCIATE<50M USDIT ServicesReview Source
Kaleyra Offers Multi-Channel Engagement with Notable Cost Efficiency and Complexity
Kaleyra is robust, enterprise-grade platform. It truly does what it claims. - IT Services Associate50M-1B USDIT ServicesReview Source
Exploring Kaleyra: A Multichannel Communication Platform
Kaleyra is an excellent and perfect multi-channel communication platform. which provides multiple seamless services for the user to utilize features such as calling, messaging, whatsapp, and chatbots using AI. It is user friendly and secure which enables the security for the customers. Overall it is a best competitor for other communications platforms. - Software Development Manager1B-10B USDManufacturingReview Source
Superb interface to search, buy and manage call and SMS numbers with reliable network
Customer support has been great. I love that we can make international calls and send bulky SMS to our international userbase via API. Overall, much better than any alternative we have tried. - Product Manager<50M USDMiscellaneousReview Source
Kaleyra has been great for us using basic SMS messaging through Oracle Responsys
The service has been great! We have not experienced any major issues or outages with the Kaleyra SMS service. - Chief Technology Officer<50M USDSoftwareReview Source
Our organization + Kaleyra = safety
We have been a customer for over 10 years and always feel like we are a VIP.