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  3. Ketch
Logo of Ketch

Ketch

byKetch
in
4.6
Market Presence: Consent and Preference Management, Subject Rights Request Automation (Transitioning to Consent and Preference Management)

Overview

Product Information on Ketch

Updated 13th October 2025

What is Ketch?

Ketch is a software designed to help organizations automate data privacy, governance, and compliance processes. The software manages consent and data subject rights across multiple systems and jurisdictions, enabling businesses to maintain regulatory compliance with global privacy laws. It provides features for identifying, categorizing, and orchestrating personal data flows within enterprise IT environments. Ketch supports customizable workflows for managing user requests and automates policy enforcement to control data usage based on consent and regulatory requirements. The software addresses business challenges related to maintaining data privacy at scale while reducing manual administrative tasks and ensuring data processing aligns with policy standards.

Ketch Pricing

Ketch software uses a subscription-based pricing model, with fees typically determined by factors such as the number of applications, identities, or data volume managed. Different tiers are available, offering varying levels of features and support, and pricing details are provided upon request or through direct consultation with the provider.

Overall experience with Ketch

Data Analyst
10B - 30B USD, IT Services
FAVORABLE

“Good tool so far but lacking excel/XLS file uploads”

4.0
Oct 29, 2025
I am a new user, coming from an alternative product, and so far it's looking good.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 1st August 2025

Ketch is a software company focused on bridging privacy and growth through responsible data use. It offers solutions that reduce privacy operations' cost and complexity and enable businesses to activate permissioned, privacy-safe data in marketing AI, and growth initiatives. The Ketch Data Permissioning Platform includes products to support consent management, privacy rights automation, marketing preference management, data mapping and assessments, and more.

Company Details

Updated 1st August 2025
Company type
Private
Year Founded
2020
Head office location
San Francisco, United States
Number of employees
51 - 200
Website
https://www.ketch.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Ketch
Performance of Ketch Across Market Features

Ketch Likes & Dislikes

Like

UI, UX, features

Like

The best part of Ketch is their customer support throughout the implementation. The were extremely helpful in making sure every journey was set up correctly.

Like

The product is easy to use and does not take much to get compliant and automated

Dislike

does not support excel/XLS file uploads

Dislike

We had turnover a couple of time in our customer service rep but Ketch really worked to make that as seamless as possible.

Dislike

The only callout that I have had is the flexibility of the integrations and the number of integrations.

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Peer Discussions

Ketch Reviews and Ratings

Showing data for 4 ratings and reviews for Subject Rights Request Automation (Transitioning to Consent and Preference Management) market. View all 28 ratings and reviews across markets for a complete picture.

4.6

(4 Ratings)

Rating Distribution

5 Star
75%
4 Star
25%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

4.3

Service & Support

4.8

Product Capabilities

4.5

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Data Analyst
    10B+ USD
    IT Services
    Review Source

    Good tool so far but lacking excel/XLS file uploads

    4.0
    Oct 28, 2025
    I am a new user, coming from an alternative product, and so far it's looking good.
  • VP, BUSINESS INTELLIGENCE
    <50M USD
    Travel and Hospitality
    Review Source

    Facing Challenges and Finding Solutions with Ketch Data Process

    5.0
    Apr 7, 2025
    We were challenged with implementing a Data Subject Request process for eight properties. While it took some time to fully understand the Ketch system, it is reassuring now that all requests are logged and tracked automatically. We have not yet fully integrated with our systems but, even with manual steps, we can respond to most requests in minutes.
  • Director of Product
    <50M USD
    Retail
    Review Source

    Experiencing Smooth Transition with Comprehensive Sales and Onboarding

    5.0
    Jan 27, 2025
    Great sales and onboarding experience, after implementation the customer service has been good.
  • VP, Legal and Privacy
    50M-1B USD
    Software
    Review Source

    Know and do what you want with your data.

    5.0
    Feb 17, 2023
    Ketch made it easy to buy. They were engaged throughout the entire process and provided the best demo of any product I have ever seen. They also provide dedicated onboarding team so you don't have to retain a 3rd party to complete onboarding.
Showing Result 1-4 of 4

Recommended Gartner Research

  • Market Guide for Subject Rights Request Automation (Transitioning to Consent and Preference Management)

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