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Looker

byGoogle
in
4.5
2025
Market Presence: Analytics and Business Intelligence Platforms, Marketing Dashboards

Overview

Product Information on Looker

Updated 13th October 2025

What is Looker?

Looker is a software that enables organizations to explore, analyze, and share real-time business analytics and data insights. It provides a browser-based interface for data exploration and reporting, allowing users to create interactive dashboards and visualizations without requiring deep technical knowledge. The software supports integration with multiple data sources and enables data modeling using a flexible language, thereby facilitating customized analysis aligned with business requirements. Looker assists businesses in transforming raw data into actionable insights, supporting data-driven decision-making across various departments such as finance, sales, and operations. The software offers features designed to simplify data governance, ensure consistent metrics, and foster collaboration among teams.

Looker Pricing

Looker software offers a pricing model based on custom quotes, which typically considers factors such as the size of the organization, the number of users, and required features. Looker software is generally offered as a subscription, with tiered pricing to accommodate different business needs and usage levels. No publicly available fixed pricing is provided.

Overall experience with Looker

SAAS
50M - 250M USD, Software
FAVORABLE

“Clean Visuals Aid Trend Spotting but Looker Complexity May Hinder New Users”

4.0
Aug 27, 2025
Based on my overall experience using Looker, I'd describe it as a powerful business intelligence platform that makes data feel a lot less intimidating. What stood out to me immediately was how customizable the dashboards are, you can build reports that make sense for your role instead of having to adapt to a rigid template. Once everything is set up, the visuals are clean, easy to digest, and incredibly helpful for spotting trends quickly.
STAFF ANALYTICS ENGINEER
50M - 250M USD, Services (non-Government)
CRITICAL

“LookML Supports Data Consistency While Visualization Choices Remain Restricted”

3.0
Dec 1, 2025
It is a very solid tool, especially with the possibility of centralizing metadata and definitions with LookML, but the selection of visualizations available is very limited compared to similar tools from other vendors.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Analytics and Business Intelligence Platforms

About Company

Company Description

Updated 25th July 2024

Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

Company Details

Updated 11th November 2024
Company type
Public
Year Founded
1998
Head office location
Mountain View, CA, United States
Annual Revenue
30B+ USD
Website
www.google.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Looker
Reviewer Insights for: Looker
Deciding Factors: Looker Vs. Market Average
Performance of Looker Across Market Features

Looker Likes & Dislikes

Like

What I like most about Looker is the accessibility. It doesn't just keep data locked in the hands of analysts, team members who aren't super technical can still navigate dashboards, run filters, and pull insights without constantly waiting on someone else, which in-turn makes collaboration smooth across all departments.

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Like

Using LookML to define metadata for fields and tables is amazing, as we are able to generate it via a script developed on our side using the same DBML notation that our ELT tool uses, ensuring that both sides of our analytics infrastructure are always aligned and in-sync. Also, embedding predefined filters in a shareable URL is also a very efficient way to ensure that a stakeholder will see the same output as the person who developed the report is a huge plus.

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Like

I really like the LookML modelling layer and the integration with other Google products like Google Drive and Google Sheets. Looker is great for developers and offers extensive back-end data features like data testing and data model versioning. The explore functionality is also a really powerful tool to build visualisations but also acts as a SQL code generator.

Read Full Review
Dislike

While Looker is undeniably powerful, there are a few things that frustrate me as a user. The first is the learning curve. LookML, their modeling language, isn't exactly beginner friendly. Unless you already have a background in SQL or data modeling, it can feel overwhelming. Lastly, pricing isn't very transparent. For smaller teams, Looker can feel expensive compared to other BI tools.

Read Full Review
Dislike

The selection of available visualizations seems not just limited but also antiquated, with a small number of options and some very important charts missing, since the ones available at the marketplace are not very robust and consistent in their end results. Basic visualization options with greater customizability (such as gauges and boxplots) are sorely missing in Looker, making some of the end dashboards look amateur by comparison.

Read Full Review
Dislike

Looker can have a steep learning curve because of all the proprietary features like LookML and the explore modelling. The platform is also slow to update with new features and Google is not actively investing in the product road map. Given the large cost I would expect more support from Google and the account reps. Also the AI integration agent is very poor and hard to use.

Read Full Review

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Peer Discussions

Looker Reviews and Ratings

Showing data for 902 ratings and reviews for Analytics and Business Intelligence Platforms market. View all 942 ratings and reviews across markets for a complete picture.

4.5

(902 Ratings)

Rating Distribution

5 Star
51%
4 Star
43%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SAAS
    50M-1B USD
    Software
    Review Source

    Clean Visuals Aid Trend Spotting but Looker Complexity May Hinder New Users

    4.0
    Aug 27, 2025
    Based on my overall experience using Looker, I'd describe it as a powerful business intelligence platform that makes data feel a lot less intimidating. What stood out to me immediately was how customizable the dashboards are, you can build reports that make sense for your role instead of having to adapt to a rigid template. Once everything is set up, the visuals are clean, easy to digest, and incredibly helpful for spotting trends quickly.
  • STAFF ANALYTICS ENGINEER
    50M-1B USD
    Services (non-Government)
    Review Source

    LookML Supports Data Consistency While Visualization Choices Remain Restricted

    3.0
    Dec 1, 2025
    It is a very solid tool, especially with the possibility of centralizing metadata and definitions with LookML, but the selection of visualizations available is very limited compared to similar tools from other vendors.
  • SENIOR DATA SCIENTIST
    50M-1B USD
    Retail
    Review Source

    Costly Platform With Advanced Capabilities but Limited AI and Feature Updates

    4.0
    Sep 2, 2025
    Looker is a very comprehensive BI tool that has rich features. The UI is easy to navigate and is great for analysts and power users. However, some smaller companies may struggle to use all the features and justify the large price tag.
  • LEAD DATA ENGINEER
    1B-10B USD
    Media
    Review Source

    A great solution to BI with a managed semantic layer but limited with visual customizations due to Grid-Based structure

    4.0
    Oct 14, 2025
    Apart from several limitations, we find Looker to be a great product in terms of governance and ease of use.
  • Senior Analyst
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Looker Provides Broad Integration But Faces Challenges With Local Data Loading

    4.0
    Dec 29, 2025
    Looker is a cloud first dashboarding and business intelligence tool provided by GCP or Google. It comes with a beginner-friendly drag-and-drop first principles interface. It also covers a wide breadth of integration with various datatypes, databases and sources for optimal analytical operations.
...
Showing Result 1-5 of 951

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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