monday.com

As the resident expert for my organization, I have implemented many workspaces and project boards across departments. As a work management solution, the platform truly lives up to the expectation of being a WorkOS as they call it. It's an all-in-one solution for project tracking, status reporting, analytics dashboards, logging information, documentation, commenting, and other functions that make up a comprehensive system of work. It's crucial that work management platforms provide clear ways to differentiate project boards that are used to track items and manage processes and workflows, from projects that are time-bound and require reporting up through portfolios with RAG status models. Not to mention, the integrations are seamless and powerful, connecting tools within our existing tech stack to the platform for ultimate synchronicity and forming cohesive workflows without juggling multiple tools at once that could otherwise be consolidated into monday.com.

The customisation and flexibility of the platform to allow users to create workflows, dashboards and automation tailored to our processes has been instrumental in enhancing our productivity. The intuitive interface is truly exceptional and stands out above the rest of the market. It is easy to track progress and identify bottlenecks which has helped improve collaboration, reporting and transparency. The integration options are excellent and seamlessly work with our other tools like Slack and MS Teams which supports the different workflows of project teams and workstreams.

I like the interface where its very user-friendly, its customizable features, and mainly the analytics dashboard where you can see an overview of the project you have working on, monitor where is the hurdles or needs attention. Another feature is the kanban board which we usually use for handling requests to support our colleagues from other teams. As I am the Internal Communications Lead, we need this kanban board to manage all requests for comms support and coordinate with the people involved for review and approval, and send notification for any updates to keep track. (in context collaboration)

Weaknesses are minor. Some minor features available on other platforms aren't yet available in monday.com as of writing this review. Things like placing one task across multiple boards, or using Docs in monday.com to serve as a knowledge management system. Otherwise, monday.com project and work management capabilities are suitable for almost any team.

The pricing model increases significantly with additional users which is very challenging as a non-profit. While the interface is great and basic tasks are straightforward, the learning curve for advanced automation and customisation is considerable. As the boards and workflows become larger and more complex, the performance can suffer which can impact efficiency.

none