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Overview

Product Information on Odoo

Updated 13th October 2025

What is Odoo?

Odoo is an integrated suite of business management software that provides tools for a range of business needs including accounting, inventory management, human resources, project management, sales, purchasing, and customer relationship management. The software features modular applications that can be adapted to specific operational requirements, supporting automation and streamlining of essential business processes. Odoo is designed to assist organizations in consolidating diverse workflows within a single system, aiming to improve efficiency and coordination across departments by offering data centralization and real-time information access.

Odoo Pricing

Odoo software offers a modular pricing model where users can choose applications individually or opt for bundled packages based on business needs. The software typically provides a subscription-based payment structure with monthly or annual plans, pricing determined by the number of users and selected modules. Enterprise-level functionality and support are included in higher-tier subscriptions.

Overall experience with Odoo

MARKETING ASSOCIATE
<50M USD, Retail
FAVORABLE

“Odoo Centralizes Sales and CRM Management But Has a Noticeable Learning Curve”

5.0
Apr 6, 2026
Overall, my experience with Odoo has been really positive. We primarily use it for CRM and Sales, and it has helped us stay more organized, track leads better and streamline our sales process.
Chief Executive Officer
<50M USD, Manufacturing
CRITICAL

“Odoo Provides Customization Potential Yet Falls Short as a Complete ERP Solution”

2.0
Jan 2, 2026
Odoo has strong potential due to its UI and flexibility, but it is not enterprise level, really not even commercial level. To reach these, Odoo will require customization, 3rd party development and a great deal of internal effort. There are not enough resources to finish a project in a timely manner and the feeling is that the Odoo team is far too busy to get a project finished.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Logo of Odoo

Odoo

byOdoo
in
3.6
Market Presence: Government ERP Solutions, Material Requirements Planning (MRP) Software

About Company

Company Description

Updated 7th December 2023

Odoo SA is a software company that specializes in creating open-source applications for businesses. Their focus is developing a range of apps covering various business needs, including CRM, Sales, Accounting, Warehouse Management, HR, Project Management, Events, and Marketing. With their solutions, Odoo SA aims to provide an alternative to popular software packages used across various business operations. Their suite of products also competes in the enterprise resource planning software space. Over 1,500 members participate in Odoo SA's global community to enhance the software, contributing over 4,500 modules. The company has also established a network of certified partners for the local implementation of their solutions in more than 120 countries. Odoo SA is globally operational, with offices in the US, Belgium, Luxembourg, India, Hong Kong, Dubai, and Mexico. Their software records over 1,500 downloads daily.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2005
Head office location
Louvain-la-Neuve, Belgium
Number of employees
1001 - 5000
Website
http://www.odoo.com

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Odoo Likes & Dislikes

Like

I really like how everything is in one place. Being able to track leads, manage opportunities, and follow the full sales pipeline makes things much better and more efficient. Also, helps with team visibility so everyone knows where things are at.

Like

It has a clean, modern and easy to use interface, with a well laid out design compared to legacy ERPs. Large app ecosystem for good add-on functionality along with an Open API enables customization and integrations.

Like

New payment plan is good (all modules accessible), Manufacturing module works well, PO customization is useful

Dislike

Some features can feel a bit overwhelming at first, and there is definitely a learning curve. A few of the workflows also took some trial and error to set up the way we wanted.

Dislike

Implementation and training are weak. The out-of-the-box core ERP functionality lacks depth and has limited EDI capabilities. Shipping and receiving features are underdeveloped. The pricing formulas in the price books. Overall, Odoo feels more like a framework than a finished ERP.

Dislike

Reports are really tricky, looks like there are plenty of options but very confusing to set up

Top Odoo Alternatives

Odoo Reviews and Ratings

Showing data for 4 ratings and reviews for Material Requirements Planning (MRP) Software market. View all 21 ratings and reviews across markets for a complete picture.

3.6

(4 Ratings)

Rating Distribution

5 Star
25%
4 Star
50%
3 Star
0%
2 Star
25%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

3.3

Service & Support

2.8

Product Capabilities

3.8

Filter Reviews
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Most helpful
Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Chief Executive Officer
    <50M USD
    Manufacturing
    Review Source

    Odoo Provides Customization Potential Yet Falls Short as a Complete ERP Solution

    2.0
    Jan 2, 2026
    Odoo has strong potential due to its UI and flexibility, but it is not enterprise level, really not even commercial level. To reach these, Odoo will require customization, 3rd party development and a great deal of internal effort. There are not enough resources to finish a project in a timely manner and the feeling is that the Odoo team is far too busy to get a project finished.
  • MARKETING ASSOCIATE
    <50M USD
    Retail
    Review Source

    Odoo Centralizes Sales and CRM Management But Has a Noticeable Learning Curve

    5.0
    Apr 6, 2026
    Overall, my experience with Odoo has been really positive. We primarily use it for CRM and Sales, and it has helped us stay more organized, track leads better and streamline our sales process.
  • Engineer
    <50M USD
    Services (non-Government)
    Review Source

    Great ERP for startups, becomes complicated with customization

    4.0
    Sep 16, 2024
    Lots of possibilities, customization is easy. Can be a bit messy at times
  • IT SERVICES ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Odoo - Versatile ERP Solution for your business

    4.0
    Apr 1, 2024
    The overall experience with ODOO has been quite good. The platform exhibits ease of use, good integration across different business functions like procurement, manufacturing, sales and support. It is versatile for SME's, trading or manufacturing businesses. One can choose which modules are required based on the nature of the business and introduce other modules as required. If implemented correctly, it helps centralizing the core functionality of the business providing more visibility and control to users across the hierarchy.
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