Name: Planview AdaptiveWork
Rating: 4.6 (315 reviews)

Overview

Product Information on Planview AdaptiveWork

Updated 21st August 2023

What is Planview AdaptiveWork?

Planview’s project portfolio management solution enables PMO and EPMO leaders to optimize program and project portfolios, balance capacity against demand, prioritize work, focus resources, and empower teams to deliver work that drives value to the business.

Overall experience with Planview AdaptiveWork

Research and Development Manager

1B - 3B USD, Manufacturing

FAVORABLE

“Personalized Onboarding Benefits for Global R&D Harmonization”

5.0

Apr 23, 2026

The Planview commercial team asked really good questions and listened really well during the initial pitch sessions. The implementation team taught us how to set up configurations which gives us independence to modify and create enhancements going forward. We appreciated the "enablement" aspect of Planview's implementation model.

VP, Operations

Gov't/PS/ED <5,000 Employees, Education

CRITICAL

“High Learning Curve and Outdated Dashboards Impact Team's Experience With PAW”

3.0

Apr 24, 2026

Overall it has been fine. The tool has a learning curve and our team struggles with it. The rep. has been great. Our sales reps change often so I don't have much feedback there. We have had struggles with support in the past.

About Company

Company Description

Planview has one mission: to build the future of connected work, from ideas to impact. Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100. Planview empowers enterprises to improve time-to-market and predictability, increase efficiency to unlock capacity, and ensure their most strategic initiatives deliver the desired business outcomes.

Company Details

Company type

Private

Year Founded

1989

Head office location

Austin, United States

Number of employees

1001 - 5000

Website

http://www.planview.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Planview AdaptiveWork

Deciding Factors: Planview AdaptiveWork Vs. Market Average

Performance of Planview AdaptiveWork Across Market Features

Planview AdaptiveWork Likes & Dislikes

We like the flexibility of AdaptiveWork without being overly complex or difficult to use. Easily the best feature is the Slide Publisher application that generates PowerPoint slides and automatically drops data from AdaptiveWork fields into the slides. It's a real time saver! We also had a great experience with our Planview implementation leaders. The Project Manager kept us on schedule and the Technical Developer had extensive understanding of all uses of AdaptiveWork, reporting applications, and integration with other software platforms. It was a very personalized implementation and the product is working well globally for our R&D teams.

We can customize it to fit our needs.

What I like most about the platform is how easy it is to use. The design of it is user friendly. The platform allows us to build templates to start project tracking faster, build reports how we want them to look which allows us to have agility in what gets reported, build dashboards that bring visibility and transparency to our work. Our business analysts are able to use the tool right along side our project and program managers. The platform allows us to see into our resource load to know if our workforce is being overwhelmed with project work along side their day to day duties. Having the ability to customize fields, layouts and views ourselves so that we are not relying on the vendor to do those things has given us the ability to make changes much faster.

After implementation we no longer have a specific person assigned for addressing technical concerns. Instead we have a generic inbox to contact, but have not received responses. Some users find the AdaptiveWork interface clunky, but this is because you can't please everyone. While it's a benefit that AdaptiveWork is very highly configurable, sometimes it's overwhelming how many decisions need to be made and how many places edits need to be made during the configuration/implementation process.

1. Learning curve is high. Team's don't like workplan management and it's features. They think PAW is possessed and makes updates we didn't ask for, etc. 2. The interface, especially in reporting and dashboards is very outdated. It isn't very visual. We use ai to create dashboards and displays that are professional enough for our stakeholders. The PAW dashboard customization/graphics are very poor. 3. Using PAW for resourcing and availability has never worked for us. There isn't a visual, quick way to see who is available. There is a ton in there, but none of it works for us. It almost feels way over engineered.

Filtering for roadmaps has sometimes been a challenge to get the right things to show up correctly.

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Peer Discussions

Planview AdaptiveWork Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Manufacturing

Review Source

Personalized Onboarding Benefits for Global R&D Harmonization

VP, Project Management

Banking

A platform for Portfolio, Program and Project Tracking with great transparency

Mar 26, 2026

Our overall experience with this vendor has been excellent. We have been able to learn and grow into this tool over the years with the assistance of many knowledgeable individuals at Planview. They are always willing to go the extra mile to help us move forward with using more capabilities of the tool but are never pushy to have us purchase more than what we ask for.

Group Product Manager

50M-1B USD

Telecommunication

Timely Communication and Flexible Support

Apr 22, 2026

Jon Verpent and his team consistently keep us well informed with timely communication and updates. They have also gone above and beyond in fulfilling our requests for additional roadmap workshops and system usage assessments. The Planview team has been responsive and flexible.

Gov't/PS/Ed

Education

High Learning Curve and Outdated Dashboards Impact Team's Experience With PAW

Associate, Real Estate

10B+ USD

Insurance (except health)

Project Management and Reporting Features Stand Out Amid High Staff Turnover Challenges

4.0

Mar 19, 2026

Since I've been working with this vendor, we've gone through 5 different CSM's and with the constant changes, it's hard to establish a good relationship with someone who knows your use case and how you use the product. The ticketing system is great for issues and we get pretty fast responses. My experience with professional services has dramatically improved over the last year having the same person handle any highly complicated configurations. The system works well for managing projects for our teams and the reporting and dashboards are great for pulling data together.