Overview
Product Information on Smarsh Enterprise Platform
What is Smarsh Enterprise Platform?
Smarsh Enterprise Platform Pricing
Overall experience with Smarsh Enterprise Platform
“Smarsh is one of the top archive & regulatory vendors.”
“Product Great! Support Needs Help”
About Company
Company Description
Smarsh assists organizations in identifying potential risks in their communication data, hence preventing fines or any negative publicity. The company provides solutions that enable customers to capture, retain, and monitor digital communication across various channels. Primarily, Smarsh serves regulated organizations of different scales by flagging regulatory and reputational risks. Its portfolio includes cloud-native applications explicitly designed for digital communications governance and archiving. The company caters to a wide array of industries globally.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Smarsh Enterprise Platform
Deciding Factors: Smarsh Enterprise Platform Vs. Market Average
Performance of Smarsh Enterprise Platform Across Market Features
Smarsh Enterprise Platform Likes & Dislikes
Speed - when compared to our curent BAU system. Efficiency - with our BAU processes across global teams. Service, support and client focus throughout day-to-day processes and regulatory requirements.
That platform is simple and easy to use for end users. The administration functions are available to configure and secure functions appropriately for our company's use cases. There are many integration options! These are easily configurable within the Professional platform. Smarsh maintains the configurations so that you are inline with the industry.
Excellent support Decent knowledge base
Nothing to dislike - minor challenges throughout integration & migration but those are standard between source and target systems.
There are many integration options with different communication sources that make sure the communication is captured and archived. Generally the supervision piece is missed. Some of these communication options are architected in a way that makes sure the supervision policies run on the content. Companies have to make changes to processes in order for supervision to apply.
Slightly complicated integrations Multiple dependencies Complicated deployment process
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Peer Discussions
Smarsh Enterprise Platform Reviews and Ratings
- IT Manager10B+ USDBankingReview Source
Smarsh is one of the top archive & regulatory vendors.
Outstanding for regulatory archive, surveillance, eDiscovery, response and customer-focus. - Engineer50M-1B USDBankingReview Source
Excellent Support Services and Rapid Response Times Highlighted
Excellent support services and rapid response times. Clear and articulate instructions on how to solve queries - Communications Associate50M-1B USDBankingReview Source
Dedicated Support Engineers Enhance Customer Experience
Quick Support Very professional product quality is good for Monitoring and Surveillance - Communications Manager50M-1B USDBankingReview Source
Smarsh products are collections of surveillance
This product is addressing all regulatory requirements and encryption standards. - Manager product support1B-10B USDIT ServicesReview Source
Real-Time Compliance Breaches Detection with Impressive Smarsh Features
Product seems working as expected from go live the support to production to various upgrades patching etc... are awesome, the support in defects, new requirements and critical issues are very much lived up to the expectation, the support & guidance from the smarsh team is always appreciable