Overview
Product Information on Vonage Contact Center
Updated 13th October 2025
What is Vonage Contact Center?
Vonage Contact Center Pricing
Overall experience with Vonage Contact Center
Director
50M - 250M USD, Healthcare and BiotechFAVORABLE
“Easy management and workflow improvements, bolstered by strong support”
Manager, Customer Service and Support
<50M USD, IT ServicesCRITICAL
“Intuitive platform with limitations in audio quality and monitoring dashboard”
About Company
Company Description
Vonage, established in 2001, and later acquired by Ericsson in 2022, specializes in enhancing communications to keep global enterprises competitive. The company's key services include unified communications, contact centers, and programmable communications APIs. All these are built on a highly adaptable cloud communications platform to ensure flexibility, intelligence, and personalization. The organization has its head office located in Holmdel, New Jersey.
Company Details
Company type
Public
Year Founded
2001
Head office location
Holmdel, United States
Number of employees
5001 - 10000
Parent Company
Ericsson
Annual Revenue
30B+ USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Vonage Contact Center Reviews and Ratings
- Director50M-1B USDHealthcare and BiotechReview Source
Easy management and workflow improvements, bolstered by strong support
Vonage VCC has been a reliable and effective communication platform for our organization. The system is easy to manage, offers strong reporting capabilities, and has helped improve call routing and overall communication workflows.
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