Overview
Product Information on Zinc
What is Zinc?
Zinc Pricing
Overall experience with Zinc
“Time saver”
“Lack of Third Party Verification and Poor AI Support Impact US Operations”
About Company
Company Description
Zinc is a global software firm that concentrates on delivering background and reference-checking solutions. By offering integrated software products, the company helps human resource and hiring teams enhance their operational efficiency. Zinc develops systems that integrate with multiple Applicant Tracking Systems (ATS) like Greenhouse, Workday, Success Factors, and more, streamlining the compliance process.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Zinc
Performance of Zinc Across Market Features
Zinc Likes & Dislikes
Ease of use and automation. It is such a time saver.
Integrates with ATS and HRIS to pull information. Easy global checks for our global employees. Can customize packages and includes a social media option that others do not have.
You have to reach out to customer support if you want to request additional references from a candidate. You cannot do this yourself.
There is no option for 3rd party verification causing delays and confusion to candidate, Zinc support who is based in the UK, and HR team in the US. The product only has support hours in the UK time zone and cannot call US phone numbers for supporting with employment verification. Their chat feature has the worse AI capabilities I've seen to date with a customer support response time averaging 2 weeks.
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Peer Discussions
Zinc Reviews and Ratings
- Director<50M USDServices (non-Government)Review Source
Lack of Third Party Verification and Poor AI Support Impact US Operations
This is in relation to the US experience of the product. There have been no concerns globally but is a disaster for the US. - Human Resources Coordinator<50M USDMediaReview Source
Time saver
I am able to save so much time by not having to manually do background checks and chase references.



