Overview
Product Information on Salesforce Social Studio (Legacy)
Updated 13th October 2025
What is Salesforce Social Studio (Legacy)?
Salesforce Social Studio (Legacy) Pricing
Overall experience with Salesforce Social Studio (Legacy)
Marketing Research Analyst
50M - 250M USD, IT ServicesFAVORABLE
“Great tool, perfect to create your advanced Social Marketing Strategy”
IT End User Services Manager
10B - 30B USD, Healthcare and BiotechCRITICAL
“A great tool to aid social media analytics and monitoring”
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Salesforce Social Studio (Legacy) Reviews and Ratings
- Marketing Research Analyst50M-1B USDIT ServicesReview Source
Great tool, perfect to create your advanced Social Marketing Strategy
I'm a big fan of how flexible Social Studio is - if I want a CS package for Twitter, I've got it. If I want to research a topic, I can easily set it up because it is also reliable in its feature set. It collects data from different sources and it is also very easy to download the collected data if you wish. It has a good overall user interface, is reasonably well organized and easy to use on a daily basis, easy to use and tons of cool features for case management and online reputation management with support for multiple platforms. Approval workflows are a great way to allow different levels of permissions for different people so from what I can tell it's pretty well done, being able to integrate with all Salesforce platforms is probably the biggest benefit.
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