Overview
Product Information on Salesforce Social Studio (Legacy)
Updated 13th October 2025
What is Salesforce Social Studio (Legacy)?
Salesforce Social Studio (Legacy) Pricing
Overall experience with Salesforce Social Studio (Legacy)
Marketing Research Analyst
50M - 250M USD, IT ServicesFAVORABLE
“Great tool, perfect to create your advanced Social Marketing Strategy”
I'm a big fan of how flexible Social Studio is - if I want a CS package for Twitter, I've got it. If I want to research a topic, I can easily set it up because it is also reliable in its feature set. It collects data from different sources and it is also very easy to download the collected data if you wish. It has a good overall user interface, is reasonably well organized and easy to use on a daily basis, easy to use and tons of cool features for case management and online reputation management with support for multiple platforms. Approval workflows are a great way to allow different levels of permissions for different people so from what I can tell it's pretty well done, being able to integrate with all Salesforce platforms is probably the biggest benefit.
IT End User Services Manager
10B - 30B USD, Healthcare and BiotechCRITICAL
“A great tool to aid social media analytics and monitoring”
A solid platform that supports a number of the most common social media platforms. Great for monitoring and providing insightful data (in not too much data) but end to end functionality can be restricted.
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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- Marketing Research Analyst50M-1B USDIT ServicesReview Source
Great tool, perfect to create your advanced Social Marketing Strategy
I'm a big fan of how flexible Social Studio is - if I want a CS package for Twitter, I've got it. If I want to research a topic, I can easily set it up because it is also reliable in its feature set. It collects data from different sources and it is also very easy to download the collected data if you wish. It has a good overall user interface, is reasonably well organized and easy to use on a daily basis, easy to use and tons of cool features for case management and online reputation management with support for multiple platforms. Approval workflows are a great way to allow different levels of permissions for different people so from what I can tell it's pretty well done, being able to integrate with all Salesforce platforms is probably the biggest benefit. - MANAGER10B+ USDMiscellaneousReview Source
Connect with official social media handles and publish content along with analytics
This platform can be used to create posts and other interactive visuals for advertisement of content to the customers. The tool seamlessly integrates with all official accounts of the organization and publishes content to the correct audience. - CS DIGITAL ADMINISTRATOR1B-10B USDTelecommunicationReview Source
Salesforce Social Studio review
Salesforce Social Studio helps to plan and create compelling content and engage with your customers/audience while on the go. - Senior Lead Engineer10B+ USDMiscellaneousReview Source
Salesforce Social Studio Reviews
Its inbuild templates are awesome to design any content for social media marketing which saves lot of time. Its ability to customize the tool based on our organization need are really helpful. Its ability to schedule the content to post on social platform without any human touch are really great. Its reporting ability shows the performance of the post on every platform. It user interface and navigation are really super easy and also provide functionality to use third party templates. - CS ADVISOR1B-10B USDTelecommunicationReview Source
Salesforce Social Studio review
Salesforce SocialStudio is important for creating and scheduling content on your social media platforms like Twitter, Facebook, Instagram, Youtube and LinkedIn and measure the effectiveness/performance of your posts.
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