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Logo of UKG Pro

UKG Pro

byUKG
in
4.2
Market Presence: Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises), Talent Management Suites (Transitioning to Employee Performance Management Systems)

Overview

Product Information on UKG Pro

Updated 17th November 2025

What is UKG Pro?

UKG Pro is a human capital management software designed to help organizations manage various aspects of the employee lifecycle, including payroll, talent acquisition, workforce management, and benefits administration. The software offers tools for employee data management, performance reviews, and compliance, supporting businesses in streamlining HR processes and improving workforce productivity. UKG Pro provides reporting and analytics features to assist in decision-making related to human resources and organizational planning, aiming to address challenges associated with human resource administration and operational efficiency.

UKG Pro Pricing

UKG Pro software uses a subscriptionbased pricing model typically based on the number of employees or users within an organization and may include implementation fees as well as optional modules and services that can be added for additional costs. Pricing is customized according to the size and needs of the organization and is provided on request.

UKG Pro Product Images

Payroll
Payroll
Great Place to Work Hub
Great Place to Work Hub

Overall experience with UKG Pro

Director of Human Resources
10B - 30B USD, Transportation
FAVORABLE

“Automation of HR Processes Reduces Headcount Needs and Improves Efficiency”

5.0
Mar 2, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Manager, Human Resources
250M - 500M USD, Finance (non-banking)
CRITICAL

“Limited Functionality and US Customization Restrict Product's Use Outside United States”

2.0
Mar 3, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 18th March 2025

UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.

Company Details

Updated 18th March 2025
Company type
Private
Year Founded
2020
Head office location
United States
Number of employees
10001+
Website
https://www.ukg.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

UKG Pro Reviews and Ratings

4.2

(585 Ratings)

Rating Distribution

5 Star
41%
4 Star
42%
3 Star
13%
2 Star
2%
1 Star
1%
Why ratings and reviews count differ?
  • Director of Human Resources
    10B+ USD
    Transportation
    Review Source

    Automation of HR Processes Reduces Headcount Needs and Improves Efficiency

    5.0
    Mar 2, 2026
    Implementation of ECM, EFM and HRSD was not only a quick process, but in the end, has saved us a considerable amount of money while improving and automating processes. Processes like employee filing, routing of HR Change tickets and ultimately reducing our headcount needs in that functional area. We also just implemented WFM with success. Although this was not part of my team, (provided only as reference), it has been a huge success and has resulted in cost savings and efficiencies as well.
  • Director of Human Resources
    10B+ USD
    Transportation
    Review Source

    Automation of HR Processes Reduces Headcount Needs and Improves Efficiency

    5.0
    Mar 2, 2026
    Implementation of ECM, EFM and HRSD was not only a quick process, but in the end, has saved us a considerable amount of money while improving and automating processes. Processes like employee filing, routing of HR Change tickets and ultimately reducing our headcount needs in that functional area. We also just implemented WFM with success. Although this was not part of my team, (provided only as reference), it has been a huge success and has resulted in cost savings and efficiencies as well.
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Recommended Gartner Insights

  • Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)
  • Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)
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User Sentiment About UKG Pro
Reviewer Insights for: UKG Pro
Deciding Factors: UKG Pro Vs. Market Average
Performance of UKG Pro Across Market Features

UKG Pro Likes & Dislikes

Like

The ease of implementation, ease of use (including training new people) and ultimately the cost savings we have found year over year has been the best part. Putting an electronic version of our old paper forms, removing filing into paper personnel files and accessing stored documents has improved our processes tenfold.

Like

The ease of implementation, ease of use (including training new people) and ultimately the cost savings we have found year over year has been the best part. Putting an electronic version of our old paper forms, removing filing into paper personnel files and accessing stored documents has improved our processes tenfold.

Like

The ease of implementation, ease of use (including training new people) and ultimately the cost savings we have found year over year has been the best part. Putting an electronic version of our old paper forms, removing filing into paper personnel files and accessing stored documents has improved our processes tenfold.

Dislike

The system is heavily US customized and very limited in its functionality when compared to others. The UKG team has a community that they claim to use to improve their product, but they hardly check it, their solution releases are counter to the feedback provided by its current users

Dislike

The system is heavily US customized and very limited in its functionality when compared to others. The UKG team has a community that they claim to use to improve their product, but they hardly check it, their solution releases are counter to the feedback provided by its current users

Dislike

The system is heavily US customized and very limited in its functionality when compared to others. The UKG team has a community that they claim to use to improve their product, but they hardly check it, their solution releases are counter to the feedback provided by its current users