Flexible ITIL Service Desk Alternatives

4.3(17 Ratings)

IT Infrastructure and IoT

Considering alternatives to Flexible ITIL Service Desk? See what this market Flexible ITIL Service Desk users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Flexible ITIL Service Desk compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Windows Server 2012 R2

4.5

Windows Server 2012 R2 offers significant improvements in virtualization, storage, networking and management. It has better integration with Active Directory and Powershell automation.Read all insights and reviews for Windows Server 2012 R2

Where Flexible ITIL Service Desk Scored Higher

Better at service and support

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2. SolarWinds Web Help Desk

4.3

We setup SolarWinds Web Help Desk 5+ years ago and it has been rock solid ever since.Read all insights and reviews for SolarWinds Web Help Desk

Where Flexible ITIL Service Desk Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. Citrix Endpoint Management

4.3

Citrix is an exception tool that we have used from the company for 20 years. And we implemented Stratodesk to use in conjunction with Citrix Read all insights and reviews for Citrix Endpoint Management

Where Flexible ITIL Service Desk Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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4. Spiceworks Help Desk

4.1

Love this free helpdesk software! It has worked very well except for one major outage with their email provider that lasted a few days. Read all insights and reviews for Spiceworks Help Desk

Where Flexible ITIL Service Desk Scored Higher

Better at service and support

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5. ExaGrid Tiered Backup Storage

4.8

Easy installation, Exagrid supervised the whole config, we installed in the rack. Nice intuitive GUI, easy to understand and Exagrid deal with the upgrades.Read all insights and reviews for ExaGrid Tiered Backup Storage

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6. Google Maps Coordinate (Legacy)

4.6

Google maps services are one of the best services provided by the google team. This is best to use our location-based on the coordinates of geolocation. This gives the best experience while driving , and identify our exact location and places and also it's used for tracking a person and any other location where we are traveled by using the GPS technology implements the core concepts of the google maps. From a user point of view, it's all a good experience to you google maps. Read all insights and reviews for Google Maps Coordinate (Legacy)

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7. Exchange Online Archiving

4.3

Experience is great since it integrates with M365 and outlook, making it easy for users to access archived mails without needing additional tools. The platform also helped us meet compliance requirements and reduce the load on primary mailboxes all while maintaining availability.Read all insights and reviews for Exchange Online Archiving

Where Flexible ITIL Service Desk Scored Higher

Better at service and support
Better evaluation and contracting

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8. HPE BladeSystem

By Hewlett Packard Enterprise (HPE)

4.7

HPE Blade system is the top from years, we always use it for several releases, and all are perfect Read all insights and reviews for HPE BladeSystem

Where Flexible ITIL Service Desk Scored Higher

Better at service and support
Better evaluation and contracting

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