PagerDuty Alternatives

4.3(104 Ratings)

Considering alternatives to PagerDuty? See what this market PagerDuty users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how PagerDuty compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Splunk IT Service Intelligence (ITSI)

By Cisco Systems (Splunk)

4.4

The product provides good analysis on service impact analysis to determine root cause analysis and hence the ability to reduce MTTR Read all insights and reviews for Splunk IT Service Intelligence (ITSI)

Where PagerDuty Scored Higher

Better at service and support
Better at delivery and execution
Easier to integrate and deploy
More effective at planning and transition

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2. BigPanda

4.5

BigPanda brings all alerts into one place with real-time visibility, making incident management much easier. It helps us resolve issues faster, reduce noise and save time with automation. The new problem management feature is great preventing recurring issues. The BigPanda support team has been responsive and knowledgeable. It is very useful to reach out to clients at the right time. Overall, I have been using it since more than a year and its a great experience.Read all insights and reviews for BigPanda

Where PagerDuty Scored Higher

Better at delivery and execution
Easier to integrate and deploy
More effective at planning and transition

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3. ScienceLogic AI Platform

By ScienceLogic

3.8

ScienceLogic SL1 has fundamentally changed the way we monitor and maintain our clients' environments, from the depth and breadth of monitoring enabled on the base Power Packs to the more advanced features of integrating systems into Business Services give both us and our clients a new way of investigating the environment as well as pin pointing potential issues. The Triage and Remediation RBA's have greatly reduced our MTTR and returned time to our time which further improves our clients environments.Read all insights and reviews for ScienceLogic AI Platform

Where PagerDuty Scored Higher

Better at service and support
Better at delivery and execution
Easier to integrate and deploy
More effective at planning and transition
Better evaluation and contracting

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4. ilert

4.5

Very good product with some limitation regarding the management of bank holidays Read all insights and reviews for ilert

Where PagerDuty Scored Higher

Better at delivery and execution
More effective at planning and transition

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5. ignio

4.2

We use Digitate AIOps for our AI Chatbot needs within our organization, quite easy to train the agents, feed in Service Request data pipeline and run scripts for backend refresh Read all insights and reviews for ignio

Where PagerDuty Scored Higher

Better at delivery and execution
Easier to integrate and deploy
More effective at planning and transition

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6. BMC Helix Observability & AIOps

4.8

BMC Helix AIOps is an advanced AI-Powered platform designed to enable Proactive IT Operations Management by leveraging machine learning, anomaly detection and predictive analytics. It has helped our organizations streamline issue resolution, minimize downtime and enhance performance across complex environments. Additionally, the solution offers robust monitoring capabilities that integrate seamlessly with our existing toolset.Read all insights and reviews for BMC Helix Observability & AIOps

Where PagerDuty Scored Higher

Better at delivery and execution
More effective at planning and transition

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7. Better Stack

By Better Stack

4.8

Best tool for loginning and for incident management. We setup the dashboard quickly and easily within a few mins to track performance.Read all insights and reviews for Better Stack

Where PagerDuty Scored Higher

Better at delivery and execution
More effective at planning and transition

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8. Fabrix.ai Platform

5

We have lot of different monitoring tools and we were looking for an AIOps tool that can give a single pane view of operations data when incidents happen. With CloudFabrix tool we are able to see all the relevant operations data at a single place which helped us resolve the issues quickly.Read all insights and reviews for Fabrix.ai Platform

Where PagerDuty Scored Higher

Better at delivery and execution
More effective at planning and transition

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