ServiceNow Cloud Observability (Legacy) Alternatives

3.9(14 Ratings)

Observability Platforms

Considering alternatives to ServiceNow Cloud Observability (Legacy)? See what this market ServiceNow Cloud Observability (Legacy) users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how ServiceNow Cloud Observability (Legacy) compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Dynatrace

4.6

Working with Dynatrace has been a very positive experience, I wanted to move away from the traditional customer-vendor model and work as "One Team" - The support from Dynatrace has been outstanding and as one team we are aligned and have a shared vision of where we are heading. Customer service and delivery is at the core of Dynatrace, as well as being ahead with technology, the embracing of AI and more. Read all insights and reviews for Dynatrace

Where ServiceNow Cloud Observability (Legacy) Scored Higher

Easier to integrate and deploy

Compare with ServiceNow Cloud Observability (Legacy)

Add to Compare

2. New Relic

4.6

My overall experience with New Relic has been very good. The dashboard is easy to use and provides clear insights into application performance. This helps to quickly identify and fix issues, and the alerts are reliable. The visualization of logs, metrics, and traces is very helpful, and overall it has improved the stability and performance of our applications.Read all insights and reviews for New Relic

Compare with ServiceNow Cloud Observability (Legacy)

Add to Compare

3. AppDynamics

By Cisco Systems (Splunk)

4.5

AppDynamics is our go-to for deep dive performance analysis, especially during our load testing cycles. As an SDET, I heavily rely on the browser synthetic monitoring to run Python-based front-end test scripts on a schedule that simulates user flows such as from logging in to checking out. It excels at connecting front-end latency from the browser RUM directly to the backend database queries, which helps me prove to developers that the slowness is indeed an API issue and not just a heavy client-side script.Read all insights and reviews for AppDynamics

Where ServiceNow Cloud Observability (Legacy) Scored Higher

Easier to integrate and deploy

Compare with ServiceNow Cloud Observability (Legacy)

Add to Compare

4. Datadog

4.5

It is the source of truth for our performance engineering. I often use the application performance monitoring and synthetic tab. The ability to link a failed synthetic API test directly to a backend trace ID has saved us countless hours of debugging intermittent issues. However, the billing model is complex, and you have to be extremely careful with custom metrics and log indexing, or the cost will explode.Read all insights and reviews for Datadog

Where ServiceNow Cloud Observability (Legacy) Scored Higher

Easier to integrate and deploy

Compare with ServiceNow Cloud Observability (Legacy)

Add to Compare

5. Amazon CloudWatch

By Amazon Web Services (AWS)

4.5

I think Amazon CloudWatch is one of the best services provided by AWS because it is used to log our services data from AWS. We have a long experience with CloudWatch logs, and that is amazing because of the connection with all their own services, so it helps us so much to debug the issues as well Read all insights and reviews for Amazon CloudWatch

Where ServiceNow Cloud Observability (Legacy) Scored Higher

Easier to integrate and deploy

Compare with ServiceNow Cloud Observability (Legacy)

Add to Compare

6. ManageEngine Applications Manager

By ManageEngine

4.7

We are using Manage Engine Application Manager Serviceability platform tool to monitor the health and uptime status for all our kinds of applications, services, server components, network CMDB services and overall AWS infrastructure services, including Security apps. IT helps to monitor business-critical systems' health, service status, performance threshold alerts, uptime utilisation reports, and a summarised view of all services from a single dashboard. Our use cases encompass monitoring various applications across resources to ensure optimal performance and proactive issue resolutions Read all insights and reviews for ManageEngine Applications Manager

Compare with ServiceNow Cloud Observability (Legacy)

Add to Compare

7. Azure Monitor

4.3

Full stack alerting tool that does its job, but requires a lot of time and effort to set up properly and fine tune so you don't get overwhelmed with notifications and end up spending too much for log ingestion/storage. Fairly complex and it would be nice if it was simpler and quicker to get going and use. Navigating the Microsoft bill can be dreadful when you're trying to figure out what is causing your cost increases. Microsoft support leaves much to be desired.Read all insights and reviews for Azure Monitor

Where ServiceNow Cloud Observability (Legacy) Scored Higher

Easier to integrate and deploy

Compare with ServiceNow Cloud Observability (Legacy)

Add to Compare

8. IBM Instana Observability

By IBM

4.4

Fast implementation and intuitve UI made it easy to realize value through application performance optimization and reduced Mean Time To Resolution (MTTR). Read all insights and reviews for IBM Instana Observability

Where ServiceNow Cloud Observability (Legacy) Scored Higher

Easier to integrate and deploy

Compare with ServiceNow Cloud Observability (Legacy)

Add to Compare

...

Showing Result 1-8 of 59