Microsoft Dynamics 365 Customer Insights Alternatives

4.3(308 Ratings)

Considering alternatives to Microsoft Dynamics 365 Customer Insights? See what this market Microsoft Dynamics 365 Customer Insights users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Microsoft Dynamics 365 Customer Insights compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

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1. HubSpot Marketing Hub

4.4

HubSpot Marketing Hub gets 4 out of 5 stars for being a powerful, all-in-one platform that excels in automation and seamlessly integrates with CRM, making lead nurturing and data tracking a user-friendly experience. The only real downside is the steep and complex pricing structure (you're looking at Professional or Enterprise depending on your needs).Read all insights and reviews for HubSpot Marketing Hub

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2. Zoho CRM

4.3

Zoho CRM has been a game changer for our business, especially in how we manage marketing, distributor relationship and sales alignment with operations. Since its deployment we have experienced a more data driven and efficient approach to customer engagement and demand management. One of the major improvement has been visibility. We now have realtime insight into lead activity, campaign performance, sales pipelines and order trends, all in one platform. This has improved our lead conversion rate by over 23 % and reduced response time to distributor enquiries by nearly 37% . Also with clear forecasting insights we have improved our production accuracy by about 19%, helping us better align our manufacturing output with actual market demand. Read all insights and reviews for Zoho CRM

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3. Salesforce Marketing Cloud Account Engagement

4.2

Overall, my experience has been really positive. It helps to stay on top of leads and keep track of campaigns. There was a learning curve in the start, especially as we adapted our system for B2B marketing campaigns. Once everything was setup, it helped streamline our marketing efforts and streamline how we collaborate across teams. We use it to send all the relevant sales campaigns to our B2B OTAs who book hotel rooms with us for their own userbase.Read all insights and reviews for Salesforce Marketing Cloud Account Engagement

Where Microsoft Dynamics 365 Customer Insights Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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4. Adobe Marketo Engage

4.4

With Marketo, there's always a need for oversight by marketing operations professionals, but ultimately the level of customization is truly worth it - the sky is truly the limit. However, it’s a tool that only works if you build solid working foundations and infrastructure, continuously maintain it, and stick to best practices. As an everyday user and admin for over 3 years now, learning and mastering this tool has been incredibly rewarding and has empowered our marketing team to do some incredible things.Read all insights and reviews for Adobe Marketo Engage

Where Microsoft Dynamics 365 Customer Insights Scored Higher

Better at service and support

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5. Oracle Eloqua Marketing Automation

4.4

Eloqua provides a strong, enterprise level marketing function, but it comes with a very steep learning curve. As a first time marketing automation platform it can be pretty intimidating, but once you understand the setup, the features are extensive. Read all insights and reviews for Oracle Eloqua Marketing Automation

Where Microsoft Dynamics 365 Customer Insights Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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6. Dynamics CRM (Legacy)

4.2

Overall, my experience with the customer service teams and developers was positive. They assisted with aligning the tool to our business model.Read all insights and reviews for Dynamics CRM (Legacy)

Where Microsoft Dynamics 365 Customer Insights Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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7. Act-On Marketing Automation Platform

4.2

It was a very good product, Very easy to use and incredibly cost effective. I would recommend it as it you're getting great value for money.Read all insights and reviews for Act-On Marketing Automation Platform

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8. SAP Marketing Cloud (Legacy)

By SAP

4.2

we used SAP Marketing Cloud for all our email promotions and LNS, the platform was user-friendly and used to give us the full flexibility to create, edit and create emails according to our preferences, and campaign creation and segmentation list building was easy.Read all insights and reviews for SAP Marketing Cloud (Legacy)

Where Microsoft Dynamics 365 Customer Insights Scored Higher

Better at service and support
Better evaluation and contracting

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